Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Obituary: Elmari Keyser
Well-known industry personality Elmari Keyser has died after a prolonged illness. Keyser has been a presence in the IT industry for the last 15 years, having begun her career at Datacentrix in 2009. She also worked as a brand executive at Pinnacle, and as both sales...
Green building revolution could be a $1,8trn market opportunity
A new World Economic Forum report outlines a roadmap for transforming the global building sector to combat climate change and protect biodiversity. Amid rapid urbanisation worldwide, primarily driven by emerging economies, the report presents a timely case for the...
Global miners need to invest for growth and transformation
The global mining industry faced a challenge in 2023 that was both unprecedented and familiar. The financial performance of the world's Top 40 mining companies was squeezed by falling commodity prices and rising costs which resulted in revenues falling more than 7% -...
Campus Ethernet switch revenues hit two-year low
Worldwide Campus Switch revenues dropped by 23% year-over-year (Y/Y) in the first quarter of 2024, according to a new report from Dell'Oro Group. The only two vendors that grew Campus Switch revenues Y/Y in 1Q 2024 were Arista and Ubiquiti. "Vendor backlogs of campus...
Browser battle heats up
When it comes to the battle of the browsers, user preferences in dynamic nature and the tech landscape's ongoing evolution have seen Chrome's usage surge by 13% and Apple's Safari experience a 10% drop in user bases in the past year, according to Stocklytics.com....
Dubai, Mauritius top destinations for SA travelers
The travel sector in 2024 is breaking boundaries. This year consumer spending on travel is robust with significant increases in passenger traffic, according to the latest global report from the Mastercard Economics Institute. Despite fluctuating exchange rates and...
Vodacom reaches 1m free education users
Through a partnership with online education provider Upskillist, Vodacom has surpassed 1-million customer activations of free online courses. Forming part of the VodaBucks Rewards Programme, the Upskillist offering gives eligible Vodacom customers access to a free...
#cocreate Circular Design Challenge 2024 launches
The Mission Network of the Kingdom of the Netherlands in South Africa (#cocreateSANL), in collaboration with the Craft and Design Institute (CDI), has launched the #cocreate Circular Design Challenge 2024. The Challenge invites all passionate Cape Town innovators,...
Marginal salary recovery in May
In May 2024, the average nominal salary, as measured by the BankservAfrica Take-home Pay Index (BTPI), showed a partial recovery to once again beat levels from a year ago. "The nominal take-home pay reached R15 888 in May, showing a 10% improvement on year-ago...
More News Today
A token approach to ownership
Since 2021, we have seen the rise and rise of NFTs (non-fungible tokens). The NFT boom has been powered by the sale of NFT artwork, the first-ever tweet on Twitter and even popular memes, which have all fetched a pretty penny. Kim Rampersadh, partner at Adams &...
Embracing the era of smart, sustainable, and slick buildings
Globally, there is a significant drive to achieve a net zero carbon footprint and make buildings more sustainable and energy efficient. But this extends beyond the environment and must incorporate the health and wellbeing of people as well. By Faiyad Peterson,...
Embrace the skills of those born in the cloud
How to mitigate the risk of the massive brain drain that has become a perennial problem in Africa is something that keeps many business and technology leaders up at night. Investing in skills development just to see talent moving abroad is not only frustrating but...
A new way of selling insurance
Moving from paper-based solutions to digital solutions has long been a goal of the insurance industry. By Jonathan Stewart, co-founder of Root It has been brought into greater focus by the post-pandemic reality that while more people are considering certain insurance...
Talent shortage is an existential threat to business
The Employment Equity Act and Skills Development Act will not be enough to save businesses from failure if training and upskilling are only approached from a compliance perspective. Owners, leaders and managers must commit to training their staff with a view to...
Key considerations for a career in software development
One of the most exciting times in a young person's life is choosing what they are going to do as a career. By Jessica Hawkey, MD of redAcademy The world is evolving so fast that it feels as though the options are endless. That being said, we also know that young...
The role of tech in building a fit-for-purpose East African economy
Following the easing of lockdown restrictions in East Africa, regional economies have worked hard at making up lost ground and repairing the economic damage wrought by the pandemic. The past year has been marked by a concerted effort at recovery. By Hardeep Sound,...
Satellite broadband key for Africa’s B2B connectivity mix
The recent media coverage of the regulatory approval for the launch of Starlink internet connectivity services (from Elon Musk's SpaceX corporation) in Mozambique and Nigeria has once again focused attention on this exciting technology and prompted a reappraisal of...
RocketNet and Zoom Fibre bring fibre to Saldanha Bay
RocketNet is partnering with Zoom Fibre to roll out high-speed fibre internet in Saldanha Bay as the city lays the foundations for its smart city vision. The Saldanha Bay Municipality put out to tender requesting proposals for laying the cable needed for fibre...
The cable has landed
Following the announcement in February 2021 that African telco Paratus Group, together with Telecom Namibia, had been selected to build the cable landing station (CLS) for the Equiano subsea internet cable in Namibia, the cable been brought ashore. The Equiano subsea...
Software Developer
Develop and customize Moodle features, plugins, and modules to support educational and organizational requirements.Integrate Moodle with third-party applications such as CRM, and analytics tools.Perform system upgrades, patch management, and troubleshooting to ensure...
Data Engineer
The Data Engineer will have a knack for data analysis, data manipulation and data modelling. The consultant will be responsible for understanding and driving the overall technical vision and planning of a client's organisation and translating business needs into...
Senior Software Engineer
Hire Resolve's client, a leading technology solutions company specializing in innovative hardware and software development, is currently seeking a highly skilled Senior Software Engineer to join their team in KwaZulu-Natal. This is an exceptional opportunity to...
Software Developer – KwaZulu-Natal Umhlanga
Develop and customize Moodle features, plugins, and modules to support educational and organizational requirements.Integrate Moodle with third-party applications such as CRM, and analytics tools.Perform system upgrades, patch management, and troubleshooting to ensure...
Data Engineer – Western Cape Century City
The Data Engineer will have a knack for data analysis, data manipulation and data modelling. The consultant will be responsible for understanding and driving the overall technical vision and planning of a client's organisation and translating business needs into...
Senior Software Engineer – KwaZulu-Natal Pinetown
Hire Resolve's client, a leading technology solutions company specializing in innovative hardware and software development, is currently seeking a highly skilled Senior Software Engineer to join their team in KwaZulu-Natal. This is an exceptional opportunity to...
Software Developer – Senior (.Net) at Parvana Recruitment
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Senior Data Analyst
Key Responsibilities: Manage performance of data analyst/operator teamPlay a leading role in the designing and documenting of operating procedures for the organisationConduct, monitor and calibrate astronomical observations and use appropriate computing resources...
Software Developer – Senior (.Net) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Senior Data Analyst – Western Cape Cape Town CBD
Key Responsibilities: Manage performance of data analyst/operator teamPlay a leading role in the designing and documenting of operating procedures for the organisationConduct, monitor and calibrate astronomical observations and use appropriate computing resources...
View more career listings on our Careers Section