As African CEOs embrace AI, ROI is still elusive

By Kathy Gibson - African companies are in the middle of learning and adopting artificial intelligence (AI), and adapting to the changes it brings. But they are also looking beyond adoption at how to measure value from their AI investments, says Ladi Asuni, partner...

Africa moves from AI ambition to action

AI has moved from potential to proven economic value and while ambition setting is near universal across economies, execution speed is the differentiator, according to Boston Consulting Group’s The AI Maturity Matrix 2026: AI Is Transforming How Economies Develop and...

The shocking reality facing jobseekers

Of the 867 706 people who registered looking for entry-level work in retail, restaurants and quick-service outlets over a 13-month period, just 6 566 were appointed - approximately one in every 132 – and between them, they sent nearly five million applications. The...

Spatial data maps where Super El Niño will hit SA hardest

The South African Weather Service gave the clearest sign yet on 1 September: this El Niño is on course to become the strongest event in living memory, with sea surface temperatures already tracking past 3°C above normal. A national outlook can't say which town or...

Scamming activity intensifies ahead of F1 Grand Prix

This Sunday (12 September), the Italian F1 Grand Prix  is set to take place - and it is driving a new spate of cyber scamming. With restrictions driven by the pandemic, not all fans will be able to attend the event and support their teams. As the pandemic continues,...

These technologies can drive customer acquisition and growth

Chief marketing officers (CMOs) are transitioning from a focus on customer retention last year to now looking to new customer acquisition and growth as they navigate into a post-pandemic world, according to Gartner. As the Covid-19 pandemic led many marketers to shift...

Outsourcing could benefit digitisation

Kathy Gibson reports from Huawei MEA Service Summit in Cape Town - There can be no doubt that telecommunications is going through a period of major change as telcos continue to experience lower revenues. "At the same time there is massive growth in the digital...

Successful companies delight customers

Kathy Gibson reports from Huawei MEA Service Summit in Cape Town - Customer experience is about how customers perceive their interactions with an organisation - and companies that understand this will tend to succeed. And it means it's not so much about what you are...

How Hong Kong Telecom grew revenues

Kathy Gibson reports from Huawei MEA Service Summit in Cape Town - A service operation centre has helped Hong Kong Telecom (HKT) in its customer experience transformation. Derek Chen, from HKT, points out that Hong Kong has been deregulated for the last 20 years, and...

Telcos face customer experience challenge

Kathy Gibson reports from Huawei MEA Service Summit in Cape Town - Telecommunications operators are under pressure to transform to digital businesses - and it's no small challenge. New technologies and services like virtual reality, Internet of Things (IoT) are...

Robot to serve at Pizza Hut Asia

MasterCard has unveiled the first commerce application for SoftBank Robotics' humanoid robot Pepper. The application will be powered by MasterPass, the global digital payment service from MasterCard that connects consumers with merchants, enabling them to make fast,...

From crowdfunding to public listing

Swedish company reconstruction firm FrontOffice Nordic, which raised almost €600,000 from crowdfunding investors on FundedByMe in February 2016, has been listed on the Nordic Growth Market (NGM) stock exchange. This makes FrontOffice the first successfully crowdfunded...

Convertibles are the PC winners

According to the latest figures published by International Data Corporation (IDC), Western European shipments of ultraslim convertibles and detachables posted positive growth (44,7%) to account for 18,4% of total consumer shipments and 21,9% of commercial devices in...

New fund for African techtrepeneurs

Niveus Investments, a subsidiary of Hosken Consolidated Investments, has launched Niveus Ventures to fund emerging entrepreneurs in Africa's technology space. "Building an enduring business remains an immense challenge," says Jesse Hemson-Struthers, head of the...

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Business Analyst – Analytics

Understand the business requirements and through structure process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solution. Ensure robust process and business documentation is maintained...

.Net Developer at Datafin Recruitment

ENVIRONMENT:CREATE and maintain cutting-edge software solutions as your coding talents as a .Net Developer is sought by a leading Business Process Outsourcer to join its Operational Dev team. Your role will involve using C# to create ad hoc and larger projects using...

Data Architect at GG Recruitment – Gauteng West Rand

My client, an International pure Fintech Company, expanding roots into African Continents, is on the hunt for a Data Analyst Architect. This person must have data analyses and data architecture experience within OLTP (online tractational processing) & preferrably...

Business Analyst – Analytics – Gauteng Johannesburg

Understand the business requirements and through structure process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solution. Ensure robust process and business documentation is maintained...

.Net Developer at Datafin Recruitment – Gauteng Johannesburg

ENVIRONMENT:CREATE and maintain cutting-edge software solutions as your coding talents as a .Net Developer is sought by a leading Business Process Outsourcer to join its Operational Dev team. Your role will involve using C# to create ad hoc and larger projects using...

Intermediate Java Developer (J2EE & DevOps) at Reverside

Job BriefExperience:4 - 5 years experience in programming, understanding of database design and system analysis.Qualifications:3 year degree/diploma in Information Technology or Computer Science. Java Certification desirable.Accountabilities:Continuous...

SQL Developer at Datafin Recruitment

ENVIRONMENT:CREATE and maintain cutting-edge software solutions as your coding talents as a SQL Developer is sought by a leading Business Process Outsourcer to join its Operational Dev team. You will be leaving heavily on SQL Server to query, analyse and manipulate...

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