Turn vision into reality with the right AI strategy

Kathy Gibson reports from Dell Technologies Forum in Johannesburg - Today's leaders aren't asking whether to adopt AI, they're asking how to turn it into outcomes the business can see. And South African companies can no longer afford to take a wait-and-see attitude to...

Gloomy outlook for global economies as geopolitical tensions worsen

Coface’s latest risk review, Rates Against the Machine, has confirmed what the world dreaded just a few months ago has come to pass – rather than improve, the geopolitical situation has deteriorated once again. This, Coface says, puts upward pressure on commodity...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

How can SA plug the ICT skills gap?

Kathy Gibson reports from the IITPSA Workforce Conference – While South Africa records the highest unemployment rate in the world, there is still a dire shortage of critical IT skills. Presenting the IITPSA IT Skills Survey, Lehlohonolo  Mokenela, MD of Africa...

Africa urged to up refining amid energy disruptions

Africa’s downstream sector is back on the radar as global supply disruptions brought about by the Gulf war highlight a need for a strategic re-thinking of African energy systems. With over 600-million people living without access to electricity, 900-million people...

CEOs convert disruption into competitive advantage

An already complex workforce transformation is accelerating – with AI adoption reshaping talent strategies and fueling a surge in deal-making as companies try to adapt to a rapidly evolving economic landscape. This is according to the latest Oliver Wyman Forum’s CEO...

AI-based supply chain forecasting will predict future demand by 2030

Seventy percent of large-scale organisations will adopt AI-based forecasting to predict future demand by 2030, according to Gartner. Achieving touchless forecasting that eliminates the need for frequent manual inputs and regular human interventions provides a unique...

Green steel and hydrogen key to decarbonisation

Sustainable technologies are generating a record amount of interest across many sectors. With the rising adoption of low-carbon hydrogen and its use for applications like green steel, as well as the development of other clean energy forms, new technologies are...

Global cybersecurity and online privacy awareness stalls

The world’s online privacy and cybersecurity awareness continues to decline, according to new research by NordVPN. Based on 28 analysed markets with the highest numbers of responses, people globally knew best how to create strong passwords (96%), and they scored worst...

Eskom offers opportunities for young scientists

South Africa’s brightest young minds will compete for life-changing prizes that will open doors to future studies and careers in science, technology, engineering, mathematics, and innovation (STEMI) at this year’s Eskom Expo for Young Scientists International Science...

Human customer service is still alive and well

By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service jobs with AI agents, Gartner experts say that a completely agentless...

Digital-first CX transforms customer service delivery

Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...

Top emerging technologies to support autonomous business

Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....

More News Today

Advanced food processing tech makes food industry more sustainable

Food goes to waste at every stage in the food manufacturing and distribution process – from farming and production to packaging, storage, distribution, retail and finally, once it reaches consumers. According to the Food and Agriculture Organisation of the United...

Quality college education unlocks opportunities for youth

Worsening load shedding, record unemployment and a sluggish economy are all understandably dragging down the job prospects for the youth of our country right now. By Eloise Nolte, MD of Optimi College With the focus on Youth Day (16 June), we are set to become more...

Employee experience likely to join customer experience trends

Understanding trends in any given field helps businesses understand what conversations are happening in the industry broadly and likely strategic topics for their competitors. By Kelvin Brown, regional executive at Telviva, KZN In other words, if everyone else is...

UK-SA partnership helps bridge cybersecurity skills gap

The British High Commission Pretoria, in partnership with KnowBe4 and KPMG, is working with MiDO Technologies on a Cyber Academy programme to digitally upskill underserved communities in the Western Cape. The MiDO Cyber Academy programme will support 20 school leavers...

Visa launches Africa Fintech Accelerator

Visa has launched its new Visa Africa Fintech Accelerator program to help enable Africa’s expanding start-up community through expertise, connections, technology, and investment funding. The Visa Africa Fintech Accelerator will enable up to 40 start-ups each year to...

Cisco launches full stack observability platform

Cisco has announced the launch of a new Full Stack Observability Platform—a vendor-agnostic solution that harnesses the power of the company’s full portfolio. It delivers contextual, correlated, and predictive insights that allow customers to resolve issues more...

DCC wins award at APC for Schneider Electric MEA Awards

Drive Control Corporation (DCC) was awarded the Bronze Volume Distributor of the Year Award 2022 for the MEA region at the recent APC by Schneider Electric MEA President’s Club Partner Awards held in Sharm el-Sheikh, Egypt The ICT distributor’s APC by Schneider...

Jorge Mendes is new Cell C CEO

Cell C has announced the appointment of Jorge Mendes as the company's new CEO, effective 1 July 2023. "We are thrilled to welcome Jorge Mendes to the Cell C team," says Joe Mthimunye, Cell C board chairman. "Jorge has a deep understanding of the telco industry, and...

Mitigate the insider threat in cybersecurity

Verizon's 2022 Data Breach Investigations Report found that 18% of security incidents that resulted in data compromise involved insiders. The Ponemon Institute 2022 Cost Of Insider Threats Global Report found that the average cost to remediate an incident caused by an...

How to recover from a cyberattack

In mid-May, the Western Cape Parliament's technology systems went offline after a cyberattack. While this event was undoubtedly bad for productivity, they could at least recover from the attack thanks to data backups, business continuity, and disaster recovery plans....

Project Manager (Health & Medicine)

Project Manager (Health & Medicine) About the Company We are a well-established, specialist South African provider in the Health and Medicine sector, operating since 1995. We focus on delivering compliant and comprehensive solutions in Occupational Health,...

Software Developer

The Software Developer will play a key role in documenting, designing, developing, and maintaining high-performance software solutions that support the company's telecommunications systems and services. Key Requirements Degree or Advanced Diploma in Computer Science,...

Project Manager (Health & Medicine) – Gauteng Johannesburg

Project Manager (Health & Medicine) About the Company We are a well-established, specialist South African provider in the Health and Medicine sector, operating since 1995. We focus on delivering compliant and comprehensive solutions in Occupational Health,...

Software Developer – Gauteng Johannesburg Region

The Software Developer will play a key role in documenting, designing, developing, and maintaining high-performance software solutions that support the company's telecommunications systems and services. Key Requirements Degree or Advanced Diploma in Computer Science,...

Intermediate SQL Developer (Somerset West)

ENVIRONMENT:THE coding talents of an Intermediate SQL Developer are sought to join the team of a leading player in the fresh produce industry offering IT, analytics, and software support services. The ideal candidate should possess expertise in SQL development, report...

Senior Full Stack Developer

We are seeking a highly motivated and focused Full Stack Senior Developer to join our Technical Development team. The role involves assisting in building omni-channel communication and activation solutions, supporting project scoping and delivery, and engaging with...

Intermediate SQL Developer (Somerset West) – Western Cape Cape Town

ENVIRONMENT:THE coding talents of an Intermediate SQL Developer are sought to join the team of a leading player in the fresh produce industry offering IT, analytics, and software support services. The ideal candidate should possess expertise in SQL development, report...

Senior Full Stack Developer – Gauteng Johannesburg Region

We are seeking a highly motivated and focused Full Stack Senior Developer to join our Technical Development team. The role involves assisting in building omni-channel communication and activation solutions, supporting project scoping and delivery, and engaging with...

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