Syntech shines in Customer Care
Syntech Distribution has cemented its position as South Africa’s favourite distributor when it comes to caring for its reseller partners. For an impressive fourth time, Syntech has scooped the Customer Care Distributor of the Year award by a comfortable margin. The...
These are the top vendors for 2025
The votes are in, and South African resellers have named their favourite vendors for 2025. The 13th annual Channelwise Awards survey attracted a record 2 828 voters, who named their favourite vendors in 10 categories, as follows: Infrastructure Hardware...
Run apps anywhere with extended AOS
Kathy Gibson reports from Nutanix .Next in Washington DC – In a multi-cloud, hybrid cloud world, organisations shouldn’t be constrained as to what cloud they can use to run their workloads. Rajiv Ramaswami, president and CEO of Nutanix, points out that his company has...
AFHRI recovers on the back of marginally lower interest rates
The results of the Altron FinTech Household Resilience Index (AFHRI) for the fourth quarter of 2024 have been released, confirming a modest improvement in the financial position of South African households - mainly due to three cuts of 25 basis points each in the repo...
Pinnacle signs up as IBM’s second distributor in SA
Looking to leverage the vendor’s innovations in AI, hybrid cloud, data analytics, and cybersecurity, Pinnacle ICT has signed to become IBM’s second major distributor in South Africa. At the heart of this collaboration is Pinnacle’s mission to provide businesses with...
CEOs believe their executive teams lack ‘AI savvy’
Only 44% of CIOs are deemed by their CEOs to be “AI savvy” according to a survey by Gartner.The Gartner CEO and Senior Business Executive Survey of 456 CEOs and other senior business executives worldwide was conducted from June to November 2024 and measured CEOs'...
The impact of Trump’s tariffs on the supply chain
President Donald Trump’s return to the White House has been accompanied by aggressive trade policies including expanded tariffs on Chinese imports, universal import levies, and uncertainty around multilateral trade agreements which are reshaping global supply chains....
Phishing scam targets MS Dynamics 365 Customer Voice
Check Point Research has identified a new phishing campaign that exploits Microsoft’s Dynamics 365 Customer Voice, a customer relationship management software product. It’s often used to record customer calls, monitor customer reviews, share surveys, and track...
Steady growth for UC&C market
In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7,8% year-on-year (YoY) to $69,2-billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker....
Key actions to build employee trust amid times of disruption
HR leaders must take four strategic actions to strengthen employee trust and stave off negative talent outcomes and decreased productivity in today's rapidly changing business landscape, according to Gartner. “Trust is crucial for organisations’ success,” says Ned...
More News Today
The working world of WhatsApp
WhatsApp is so handy, so useful. You can quickly sort out problems and manage people from afar. You can also create problems and tear people apart. There have been plenty of stories around how employees have misbehaved on social media. How photos of them on Facebook...
Your telephone system is a security weak spot
While your telephony solution may not immediately spring to mind when you think about security risks, you could inadvertently be giving hackers the keys to the kingdom. Modern, voice over IP (VoIP) telephony solutions run on the same kinds of networks that your...
So many needles. One giant haystack
Cyber security is exhausting. It keeps worried security analysts awake at night. Will there be a zero-day that they couldn't have predicted? Will someone use a terrible password that leads to a terrible hack? It also constantly harasses security operations centres...
Top cybersecurity tips for business
Cybersecurity Awareness Month started in the US in 2004, but has rapidly expanded around the world as the threat of cyberattacks against businesses continues to grow in a digital age. For me, there are four key practices every company should be looking at when it...
Online self-service options can increase customer satisfaction
For many businesses, customer experience (CX), which is directly linked to customer satisfaction, has become a top priority. By James Bayhack, director for sub-Saharan Africa at CM.com A Salesforce report from 2020 found that 91% of customers claimed to be more likely...
Keypoint Intelligence validates Kyocera’s security strength
Nine A3 MFP Kyocera devices in the TASKalfa 3554ci series have passed Keypoint Intelligence's rigorous BLI Security Validation Test program. The volume and complexity of security threats facing today's organisations is increasing daily. The need for robust data...
How to create new business value from your SAP S/4HANA migration
The slow pace of migration to SAP S/4HANA is perplexing. Only 14% of SAP users are now live. Yet support for SAP Business Suite ends in 2027, and any options to pay extra for extended maintenance run out in 2030. Given the complexity of migration, these are tight...
Retain talent in the current workplace
What trends are prevalent in the workplace now, and what is essential to today's employees? Pabi Mogosetsi, country manager of Universum Global South Africa, talks about work in the new world post-pandemic. South Africa is experiencing one of the largest skills reform...
Pick n Pay to list on A2X
Pick n Pay Stores has been approved for a secondary listing on A2X Markets (A2X). Its shares will be available for trade on A2X from 1 November 2022. The Pick n Pay Group, with a market cap of around R27 billion, will retain its primary listing on the Johannesburg...
RansomCare can keep you safe in SA
Ricoh South Africa is helping businesses stop the time-wasting, and costly effects of a growing spate of ransomware attacks. As Ricoh's digital services portfolio continues to grow, it increasingly helps organisations digitally transform their operations to align with...
Junior Data Scientist – Gauteng Edenburg
Key ResponsibilitiesDevelop & Innovate: Create statistical models and algorithms using various libraries and abstractions.Analyze & Discover: Conduct exploratory data analysis, wrangle data, and discover new insights from diverse datasets.Collaborate &...
Support Engineer – Technical Support (On the road) (JHB)
ENVIRONMENT:A tech-savvy Support Engineer who enjoys solving tech problems is wanted by a dynamic provider of comprehensive IT solutions to join its hands-on team at its Joburg division. You will play a key role in delivering exceptional IT support to clients. You'll...
Middleware Software Engineer
To design, code, verify, test, document, amend and refactor programs/scripts. Apply agreed standards and tools to achieve well-engineered results. Monitor and report on progress, identify issues in software development, propose solutions, and collaborate in reviews as...
Support Engineer – Technical Support (On the road) (JHB) – Gauteng Johannesburg
ENVIRONMENT:A tech-savvy Support Engineer who enjoys solving tech problems is wanted by a dynamic provider of comprehensive IT solutions to join its hands-on team at its Joburg division. You will play a key role in delivering exceptional IT support to clients. You'll...
Middleware Software Engineer – Gauteng Pretoria
To design, code, verify, test, document, amend and refactor programs/scripts. Apply agreed standards and tools to achieve well-engineered results. Monitor and report on progress, identify issues in software development, propose solutions, and collaborate in reviews as...
Assortment Analyst at PnP
Role SummaryTo liaise with Commercial Divisions to create, analyze and implement customer category assortment strategies (assortment structure & ranges), and to assist in the category range optimization.Minimum RequirementsRelevant Post graduate degree or diploma....
Support Engineer (Callouts) (CPT)
ENVIRONMENT:ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support...
Full Stack Java Developer
Our client is seeking a Full Stack Java Developer with strong expertise in Java (Spring Boot) and Angular to join our growing development team. You will be involved in the full software development lifecycle, from analysis and design to implementation and deployment,...
Assortment Analyst at PnP – Western Cape Cape Town
Role SummaryTo liaise with Commercial Divisions to create, analyze and implement customer category assortment strategies (assortment structure & ranges), and to assist in the category range optimization.Minimum RequirementsRelevant Post graduate degree or diploma....
Support Engineer (Callouts) (CPT) – Western Cape Cape Town
ENVIRONMENT:ARE you the go-to person for solving tech problems? Then a dynamic provider of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role in delivering exceptional IT support...
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