These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
How mobile comms and the SIM card changed our lives
In the past, it was common to send greetings by mail or telephone. Today, communication without mobile networks and SIM technology is almost unimaginable. Giesecke+Devrient (G+D) highlights the key milestones in the evolution of mobile communications and looks ahead...
Here’s how Saffers mapped their world over 20 years
To celebrate 20 years of mapping the world - and South Africa - Google has highlighted a selection of places that sparked conversation and inspired the ‘explorer’ within South Africans. Foodie finds: The most-reviewed restaurants From burgers to coffee, scenic...
Public sector pay gap puts cybersecurity at risk
A significant pay gap between private sector and UK government cybersecurity roles is jeopardizing national security by hindering the public sector's ability to attract and retain top talent. Naoris Protocol analysis shows pay for key roles in cyber security can be...
SA claws its way up the digital wellbeing rankings
Surfshark’s Digital Qality of Life Index (DQL) 2024 ranks South Africa 66th in the world – six places better than last year. The Digital Quality of Life Index is an annual study that ranks 121 countries by their digital wellbeing based on five core pillars: internet...
5,6bn user accounts were compromised in 2024
Data breaches increased 7,6-times compared to the previous year, rising from 731,1-million in 2023 to 5,6-billion in 2024, according to an annual recap by Surfshark. China ranks first (940-million) and accounts for 17% of all breaches in 2024. Russia (921-million) is...
ESG will remain core focus in tech
Environmental, social, and governance (ESG) remains an issue of strategic importance to the tech industry, despite ongoing fragmentation by geography and company culture, with the election of Donald Trump as the US president accelerating a period of short-term...
Quantum computing is coming for Web3
IT leaders are doubling down on the need for robust Web3 strategies to cover both the opportunities and threats it poses as the digital landscape rapidly evolves. A global study conducted by Naoris Protocol found that 58% of IT directors deem a robust Web3 strategy to...
AI to transform e-commerce
Marketplace platforms are a dominant economic force globally, and have helped to change how businesses and consumers interact. Now, artificial intelligence (AI) represents a seismic technological shift, poised to reshuffle the deck once again. Prosus, in collaboration...
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Zapper merchants can now take card payments via mobile phone
Zapper has announced that merchants will now be able to accept tap-on-phone payments. The new functionality gives them access to almost all digital payments without the need for any additional point of sale hardware and irrespective of whether consumers have the...
Kyalami Schools launches Acer Chromebook lockers to assist remote learners
Acer has partnered with Kyalami Schools Group, a community of schools in northern Johannesburg, to launch a locker campaign that allows students to store and retrieve Acer Chromebook devices. The campaign stemmed from a challenge that arose during the height of the...
SWIFT broadens access with public cloud connectivity
SWIFT will enable financial institutions to connect to its network and applications through public cloud providers Amazon Web Services, Google Cloud and Microsoft. Customers will be able to connect to the SWIFT network through Alliance Connect Virtual - a new...
ERSBio partners with ALCO-Safe to incorporate alcohol testing
ERSBio, a leading South African specialist in customised biometric time and attendance solutions, has partnered with ALCO-Safe to incorporate standalone breathalysers with advanced reporting capabilities into its offering. "Alcohol testing is a natural extension of...
Smart cities the solution to African urbanisation
Africa's urban population is booming. At 3,5% per year, the continent's urban growth rate is the highest of the developing world over the last twenty years. Within the next 20 years, research suggests that every second person in Africa will live in a town or a city,...
Insurance market embraces marketing and sales automation
Analysts expect insurers to focus on automating the marketing and sales functions. By Nelson Camara, go-to-market executive at SilverBridge Holdings By doing so, insurers can embrace a data-driven marketing approach which enables personalised campaigns that are more...
Localising the supply chain supports SMMEs, translates to economic growth
Supply chain localisation could spell significant benefits for the South African economy, driving the development of Small, Medium and Micro Enterprises (SMMEs) - a sector that is central to the country's economic recovery. By Hepsy Mkhungo, CEO and co-founder of...
The future of DevOps and QA
There is little doubt that DevOps has evolved. It has become one of the foundational pillars of the agile organisation, delivering measurable value to the organisation across the important metrics of quality, speed of delivery, reliability and customer experiences. It...
Virtual agents can be a win for SA’s BPO sector
South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...
Talent is on the move: us your business in the right place?
The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...
Software Developer (ML/AI) – Western Cape Bellville
Amazing opportunity available for a Software Developer within the renewable energy industry, based in Bellville. This role involves building new features of the platform, maintaining and enhancing existing features and automation capabilities, building a solid...
Quality and Systems Manager at Ortus Laboratories (Seychelles) Pty Ltd
We are seeking an experienced and highly organized, tech-savvy Quality and Systems Manager to lead the design and implmentation of ISO qualiity systems and a Laboratory Information Management System (LIMS) for our developing laboratory. This is a pivotol role, ideal...
Senior ABAP Developers
Our client is looking for Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules & ArchitectureProblem...
Software Developer
Amazing opportunity available for a Software Developer within the renewable energy industry, based in Bellville. This role involves building new features of the platform, maintaining and enhancing existing features and automation capabilities, building a solid...
Quality and Systems Manager at Ortus Laboratories (Seychelles) Pty Ltd – Remote Remote
We are seeking an experienced and highly organized, tech-savvy Quality and Systems Manager to lead the design and implmentation of ISO qualiity systems and a Laboratory Information Management System (LIMS) for our developing laboratory. This is a pivotol role, ideal...
Senior ABAP Developers – Gauteng Pretoria Region
Our client is looking for Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules & ArchitectureProblem...
Software Developer – Western Cape Bellville
Amazing opportunity available for a Software Developer within the renewable energy industry, based in Bellville. This role involves building new features of the platform, maintaining and enhancing existing features and automation capabilities, building a solid...
Back end Java Developer at Sabenza IT & Recruitment
We are seeking a seasoned Backend Java Developer to contribute to a dynamic international product team delivering mission-critical IT [Email Address Removed] is a high-impact role for a technical leader ready to work in a cutting-edge development environment across...
Senior Java Developer
Our client is looking for a Senior Java Developer, hybrid-based in Johannesburg. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]JavaMicrosoft AzureAmazon AWSGoogle Cloud PlatformDevOpsCI/CDShould you meet the requirements for this position,...
Software Developer C#.NET
Monthly CTC: R60K - R140K- depending on level and experience As a Senior Software Engineer, you'll be responsible for working on our integration platform across the .NET 8 backend and /or web app front-end ( Typescript, React). You have a solid track record of up to...
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