These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Potential effects of Trump’s on-off tariffs
US President Donald Trump’s aggressive use of tariff threats is rattling markets. George Brown, senior US economist, and David Rees, head of global economics at Schroders consider the possible impact. Global shares fell on Monday 3 February and the dollar rose...
SASE market to almost double by 2029
According to a recently published forecast report from Dell’Oro Group the global Secure Access Service Edge (SASE) market is forecast to $17-billion by 2029, representing a 12% compound annual growth rate (CAGR). The increasing presence of vendors offering SD-WAN and...
New crypto-stealing Trojan found in AppStore and Google Play
Kaspersky Threat Research expertise centre has discovered a new data-stealing Trojan, SparkCat, active in AppStore and Google Play since at least March 2024. This is the first known instance of optical recognition-based malware appearing in AppStore. SparkCat uses...
Chinese computing market to soar by 42%
China and the US have been in a race to dominate the computing industry for years. While the US has long held the upper hand, driving breakthroughs in AI and quantum technologies with its tech giants Nvidia, AMD, and Intel, China is rapidly closing the gap. Massive...
Award-winning pic shows crash-landing penguins
Werner De Kock has been named as South Africa’s National Award winner for the Sony World Photography Awards 2025. The National & Regional Awards programme is an initiative set up by Sony and Creo under the World Photography Organisation to support local...
Worldwide semiconductor revenue grew 18% in 2024
Worldwide semiconductor revenue in 2024 totaled $626-billion, an increase of 18,1% from 2023, according to preliminary results by Gartner. Revenue is projected to total $705-billion in 2025. “Graphics processing units (GPUs) and AI processors used in data centre...
Multichoice, Canal+ outline future group structure
Canal+ and MultiChoice have concluded their discussions regarding their intended post-transaction structure of MultiChoice. Key features of the intended post-transaction structure include: The MultiChoice Group will be restructured so that the current holder of the...
AI, economics drive growth and change in IaaS
2024 was a good year for hyperscalers and cloud providers who capitalised on their clients’ need for access to more processing and storage due to escalating growth in data volumes. The hyperscalers continued to expand their solution portfolios, creating in some cases...
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redPanda Software partners with Flooid
RedPanda Software has been appointed by Flooid, which provides a cloud-based unified commerce platform, to be its go-to-market and distribution partner in South Africa and other markets. Findings from the Online Retail in South Africa 2021 study, which was released in...
Global recognition for Decision Inc at SAP hackathon
Decision Inc was the second runner up at the recent global SAP Hack2Build rapid prototyping initiative. The annual hackathon, held over eight days in March, is designed to drive early stage inspiration, use case exploration, and technology adoption for SAP partners....
Sophos acquires SOC.OS
Sophos has acquired SOC.OS, which provides a cloud-based security alert investigation and triage automation solution. The solution consolidates and prioritises high volumes of security alerts from multiple products and platforms across an organisation's estate,...
Unicorn Group launches pan-African incubation program
Unicorn Group has launched its fourth incubation program for entrepreneurs on the African continent. This incubation program, described as the first 'truly' pan-African program, will run concurrently across six African countries - Nigeria, Ghana, South Africa, Kenya,...
Ransomware reaches new, dangerous levels of sophistication
Once a niche criminal enterprise, ransomware has become big business, complete with R&D departments and sales and marketing divisions. The deeply layered onion that is today's ransomware attack landscape has been wreaking havoc in large enterprises in South Africa...
The Great Resignation lands on SA shores
The Great Resignation, a term coined by psychologist Anthony Klotz, is a post-pandemic movement that saw a wave of resignations take hold across the United States (US) and other parts of the world. In 2021 alone, more than a quarter of America's total workforce...
Service bots help you do more with your WhatsApp channel
Digital customer service channels have evolved rapidly over the past two years, prompted by work from home and lockdown requirements. Part of this evolution has been the much stronger emergence of WhatsApp as a customer service channel. Ryan Falkenberg, co-CEO of...
Storage AIOps adds predictive analytics and automation
In an ever-complex technology environment, artificial intelligence for IT operations (AIOps) is increasingly being used to enhance IT operations. By Lourens Sanders, solution architect at Infinidat Harnessing the power of deep machine learning, AIOps delivers the...
Achieving flexibility, agility and cost efficiency in the e-commerce era
E-commerce companies and platforms in South Africa experienced a rise in activity and profits triggered by Covid-19 lockdowns and social distancing restrictions in early 2020, while retailers and other businesses that had not previously developed an online presence...
Translating context: the power of the human voice
The human voice can become the organisation's most valuable asset - understanding it, interpreting it and using it to transform communication, collaboration and business insights. As customers increasingly learn to vote with their feet in competitive markets, it has...
Senior ABAP Developers
Our client is looking for Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules & ArchitectureProblem...
Software Developer
Amazing opportunity available for a Software Developer within the renewable energy industry, based in Bellville. This role involves building new features of the platform, maintaining and enhancing existing features and automation capabilities, building a solid...
Quality and Systems Manager at Ortus Laboratories (Seychelles) Pty Ltd – Remote Remote
We are seeking an experienced and highly organized, tech-savvy Quality and Systems Manager to lead the design and implmentation of ISO qualiity systems and a Laboratory Information Management System (LIMS) for our developing laboratory. This is a pivotol role, ideal...
Senior ABAP Developers – Gauteng Pretoria Region
Our client is looking for Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules & ArchitectureProblem...
Software Developer – Western Cape Bellville
Amazing opportunity available for a Software Developer within the renewable energy industry, based in Bellville. This role involves building new features of the platform, maintaining and enhancing existing features and automation capabilities, building a solid...
Back end Java Developer at Sabenza IT & Recruitment
We are seeking a seasoned Backend Java Developer to contribute to a dynamic international product team delivering mission-critical IT [Email Address Removed] is a high-impact role for a technical leader ready to work in a cutting-edge development environment across...
Senior Java Developer
Our client is looking for a Senior Java Developer, hybrid-based in Johannesburg. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]JavaMicrosoft AzureAmazon AWSGoogle Cloud PlatformDevOpsCI/CDShould you meet the requirements for this position,...
Software Developer C#.NET
Monthly CTC: R60K - R140K- depending on level and experience As a Senior Software Engineer, you'll be responsible for working on our integration platform across the .NET 8 backend and /or web app front-end ( Typescript, React). You have a solid track record of up to...
Back end Java Developer at Sabenza IT & Recruitment – Gauteng Pretoria
We are seeking a seasoned Backend Java Developer to contribute to a dynamic international product team delivering mission-critical IT [Email Address Removed] is a high-impact role for a technical leader ready to work in a cutting-edge development environment across...
Senior Java Developer – Gauteng Johannesburg Region
Our client is looking for a Senior Java Developer, hybrid-based in Johannesburg. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]JavaMicrosoft AzureAmazon AWSGoogle Cloud PlatformDevOpsCI/CDShould you meet the requirements for this position,...
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