Key trends as fintech borrowing goes mainstream
South Africa’s fintech sector is undergoing rapid transformation, signalling a major shift in how consumers will engage with credit in the next five years, and beyond. As digital adoption accelerates, lenders will need to adapt their approach to South African...
AI-optimised IaaS set to grow AI infrastructure
AI-optimised infrastructure as a service (IaaS) is emerging as the next disruptive growth engine for AI infrastructure. As a result, end-user spending is projected to grow 146% by the end of 2025, according to Gartner. The AI-optimised IaaS market includes spending on...
Responsibility gap makes AI deployments risky
The breakneck speed at which artificial intelligence (AI) is advancing is outpacing governance around it. New research from NTT Data reveals that businesses are racing to adopt AI – but a responsibility gap threatens to undermine progress. More than 80% of executives...
Gen Z set to transform the workplace
Gen Z makes up 27% of the workforce, and these workers are bringing with them a unique set of talents and insights. They are digital natives who have never known a time without the internet. They are strident regarding ethics (and they want their employer to be, too),...
Cyber scams cost the world $1trb in 2024
Despite rising awareness about cyber scams, fueled by media coverage, cybersecurity education, and real-life experiences, scammers continue to stay ahead of the game. With advanced tactics like deepfakes, AI-driven fraud, and social engineering, they are pulling off...
AI-powered social innovation to build more resilient cities
Technologies like Generative AI and AI Agents are poised to change the way we interact with urban environments and tackle economic and environmental challenges. Over the next three decades, the world is projected to continue to urbanise. In fact, the share of people...
AI set to help sales associates juggle multiple jobs
By 2028, 10% of sellers will save enough time with AI to seek “overemployment”, covertly working multiple jobs, according to Gartner. The implementation and use of AI in sales will result in more sellers looking to engage in additional work outside their primary...
North American automotive industry faces tariff challenges
The North American automotive industry is bracing for significant disruptions as the U.S. government has announced potential tariffs of up to 25% on imported vehicles from Canada and Mexico, and 10% for vehicles mainland China, while components and EVs already are...
Valentine’s Day scams target gift buyers
With the most romantic holiday of the year approaching, love is in the air – along with online scams and phishing. As couples prepare to celebrate with flowers, love letters and carefully selected gifts, cybercriminals are setting up fake websites, offering perfect...
Corruption threatens to derail climate change efforts
Two of the biggest challenges humanity faces are strongly intertwined: corruption and the climate crisis. While billions of people around the world face the daily consequences of climate change, resources for adaptation and mitigation remain woefully inadequate....
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Virtual agents can be a win for SA’s BPO sector
South Africa's business process outsourcing (BPO) sector has built its reputation on the quality of its people. Our contact centre agents are some of the best in the world, offering warm, efficient customer service experiences via voice channels. Ryan Falkenberg,...
Talent is on the move: us your business in the right place?
The transformation of talent has begun, and organisations need to pay attention to the next generation of skilled individuals if they want to survive, writes Johann van Niekerk, CEO of Outsized. Talent is on the move, and it's not from workplace to workplace, it's...
The pandemic changed everything: Where next for CX and contact centres?
There's a direct correlation between excellent customer service and business growth. We've seen in the last year how customer expectations can change rapidly, sparking a scramble for organisations to adjust their customer service offerings and CX strategy accordingly...
Unlock the potential of service management software
Software solutions for the service industry provide organisations with tools that deliver on their everyday needs. By Heman Kassan, chief commercial officer at Technodyn But more than that, growing customer expectations and increased competition mean businesses need...
Reimagining the IT infrastructure of the cloud operating model
Research by International Data Corporation (IDC) has revealed that 49% of CIOs across the Middle East, Turkey and Africa (MEA) believe that the cloud has the potential to play a significant role in driving innovation, creating new digital products, transforming...
Bring the omnichannel B2C experience into the B2B retail space
The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...
Guiding principles for zero trust in banking and financial services
When it comes to adopting a zero trust approach, many organisations in the financial services sector already have most of the constituent parts required. By Hila Meller, BT vice-president security: Americas, EMEA and APAC In fact, we estimate organisations already...
Cryptocurrency scams are on the rise in SA
The digital gold rush is here. As more people attempt to make money from cryptocurrencies, criminals and con artists aren't far behind. Make sure you know how to recognise the biggest schemes that want to part you from your digital coins. By Carey van Vlaanderen, CEO...
The edge and AI: a partnership in smarter computing
The advent of artificial intelligence (AI) and its continued proliferation has seen the technology changing the functionality of computers by making it infinitely smarter and adept to meeting our daily requirements. By George Senzere, solutions architect: secure power...
Will solar PV increase the value of your home?
With rising electricity prices and Eskom loadshedding likely to be part of South African life for the near future, more households are looking to achieve more independence from the national power grid. As people evaluate their options, one of their most frequent...
Test Analyst (Intermediate) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Lead Developer
Lead Developer Help shape the future of travel tech with a scaling B2B SaaS leader Remote (South Africa-based preferred) | Salary: Market-related, negotiable About Our Client Our client is a fast-growing B2B SaaS company revolutionizing the travel industry through...
Infrastructure Architect
Infrastructure & Cloud Solutions ArchitectWe are seeking a highly skilled Infrastructure & Cloud Solutions Architect to define and lead the organization's infrastructure strategy across data centers, cloud platforms, and edge environments. This individual will...
Test Analyst (Senior) at Parvana Recruitment
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Lead Developer – Western Cape Cape Town Region
Lead Developer Help shape the future of travel tech with a scaling B2B SaaS leader Remote (South Africa-based preferred) | Salary: Market-related, negotiable About Our Client Our client is a fast-growing B2B SaaS company revolutionizing the travel industry through...
Infrastructure Architect – Gauteng Braamfontein
Infrastructure & Cloud Solutions ArchitectWe are seeking a highly skilled Infrastructure & Cloud Solutions Architect to define and lead the organization's infrastructure strategy across data centers, cloud platforms, and edge environments. This individual will...
Test Analyst (Senior) at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
IT Technician (CPT Onsite)
ENVIRONMENT:A proactive & ambitious IT Technician is wanted by a dynamic provider of IT Infrastructure & Support Services to join its team. You will require experience with Office 365 accounts setup and administration in a cloud & hybrid environment,...
Project Manager
Project ManagerProject ManagerDuties and Responsibilities:Plan and execute projects to meet delivery, cost, and quality targetsLead contractor and subcontractor teams to meet plant requirementsMonitor project costs and scopeIdentify and support continuous improvement...
Security Engineer (Mid-Level)
Seeking a mid-level Security Engineer with 3-7 years of hands-on experience in cybersecurity operations. Key Requirements 3-7 years' experience in information security or a related roleProficient in cybersecurity frameworks (NIST, ISO 27001) and remote workforce...
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