These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Finance app usage, revenue on the rise
There is a growing trend in finance app installs in sub-Saharan Africa, reflecting the region’s strides toward economic recovery following a general rise in inflation and macroeconomic instability. This is among the findings a new report from AppsFlyer and Google....
DFA invests close to R1bn to upgrade network
DFA has invested over R800-million to upgrade and future-proof its national fibre network to address the growing demand for reliable, high-speed internet. DFA is part of the Maziv group, and DFA’s national network delivers connectivity and backhaul for mobile...
DeepSeek set to drive changes in AI and energy
It’s not just tech stocks that have been impacted by the popularity of the new DeepSeek AI model, energy stocks are tumbling because the new tool requires a fraction of the computing power of competitors. But Nigel Green, CEO of deVere Group says this isn’t a sign of...
Discovery Bank analyses festive spending
Discovery Bank has released an analysis of its client transaction data during December 2024, highlighting interesting festive spend behaviours. Hylton Kallner, CEO of Discovery Bank, comments: “The December holiday period is known as a time of increased spending. So...
Hackers shut down SA Weather Service
The South African Weather Services (SAWS) web site (weathersa.co.za) is still down following a cyberattack on the weekend. The agency says its systems went down on Sunday evening (26 January 2025) following a security breach. This was the second attempt in two days,...
Global data centre energy consumption to rocket
By 2035, IDTechEx forecasts that the continued growth of artificial intelligence will result in over 2000 TWh of energy being consumed by data centres. By Eve Pope, technology analyst at IDTechEx The expected increase in CO2 emissions from powering these new data...
NTT Data launches Smart AI Agent
NTT Data has announced the international launch of its next-generation Smart AI Agent, which it anticipates could drive up to $2-billion in AI business by 2027. The AI tool is part of the compay’s strategy to accelerate the adoption of generative AI (GenAI). The Smart...
China’s DeepSeek shakes up the GenAI market
DeepSeek, a Chinese artificial intelligence (AI) tool, is challenging OpenAI’s ChatGPT as the most highly-rated generative AI (GenAI) app. Today (27 January 2025) DeepSeek's AI Assistant surpassed ChatGPT as the highest-rated free app on the US App Store. The...
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Cyber Insight gains MSSP status
Cybersecurity consulting and advisory firm Cyber Insight has announced its positioning as a managed security service provider (MSSP) and launched a number of offerings under its Secure Future Management brand banner. According to Deon Smal, CEO of Cyber Insight, the...
Cell C achieves B-BBEE Level 1
Cell C has achieved level 1 Broad-based Black Economic Empowerment (B-BBEE) contributor status. The mobile operator achieved this milestone through a focused transformation strategy that was premised on delivering meaningful empowerment and going beyond compliance....
NEC XON, Boston IT Solutions create digital transformation as a service platform
NEC XON has used vScaler from Boston IT Solutions South Africa to create a rapidly scalable, flexible and agile digital transformation, as-a-service business platform. The platform, which gathers real-time data for processing by advanced artificial intelligence (AI)...
Act now to prevent the digital divide worsening for women
The Covid-19 pandemic has without a doubt accelerated digital transformation around the world, but while the rapid advancement of the Fourth Industrial Revolution threatens to widen the digital divide for those without suitable access to the internet, it is women and...
6G is not just a digital revolution, but a societal one
For decades, technology has permeated every aspect of business - sometimes overnight, like with smartphones, and others more gradually. But either way, these changes have been predicated on evolving existing systems and designed to adapt ways of doing things. By Joe...
AfricaTech Awards spotlight next generation of African innovators
Viva Technology and the International Finance Corporation (IFC) have called for applications for the first edition of the AfricaTech Awards, a pan-African initiative developed to recognize and support the most innovative and impactful tech start-ups across the...
Should XDR drive your security strategy?
Security teams are short-staffed, network complexity continues to increase, and the cost of data breaches are growing. But XDR offers an opportunity to reverse these trends and more. By Yossi Naar, chief visionary officer and co-founder of Cybereason A recent SecBI...
Tariff increases drive interest in eco-friendly appliances
The National Energy Regulator of South Africa (NERSA) has approved Eskom's application for a 9,6% increase in electricity tariffs from 1 April 2022. While lower than the initial increase of 20,5% that Eskom proposed, the current increase will still place additional...
Datacentrix shines at HPE channel awards
Datacentrix won the title of HPE Overall FY21 Partner of the Year as well as seven other hotly contested awards at the recent Hewlett Packard Enterprise (HPE) South Africa Channel Partner awards ceremony. "This year was probably our most successful HPE awards ceremony...
These are some common solar misconceptions
With Eskom warning that its system is likely to remain constrained for the near future and applying for hefty price hikes with the National Energy Regulator of South Africa, many South African companies and households are looking to become more independent from the...
Full Stack Developer (Javascript, Vue.js & PHP) (On-site Somerset West) – Western Cape Somerset West
ENVIRONMENT:A well-established yet fast-growing software company serving the South African property management market is looking for a highly skilled and independent Full Stack Developer to join our dynamic team. The ideal candidate will be an expert in JavaScript...
SQL DBA
An opportunity exists for a Database Administrator to work within a growing financial services organisation.Responsibilities:Implement appropriate designs for databases, data warehouses, marts, reports, and dashboardsSpecify database infrastructure requirementsDesign...
Sage X3 Developer – Hybrid South Africa
DBN000129 – Sage X3 Developer - Hybrid South Africa Purpose of the job:To design, develop, and maintain custom solutions within the Sage X3 ERP system to meet specific business needs. Required QualificationsA Bachelor's Degree in computer science or a related...
Junior & Intermediate Java Developer
Our client is seeking a passionate Intermediate/Junior Java Developer for a fully on-site role based in Pretoria. This is a great opportunity for someone looking to grow their skills in a stable environment with exciting projects. Key Requirements 2-3 years'...
SQL DBA – Gauteng Midrand
An opportunity exists for a Database Administrator to work within a growing financial services organisation.Responsibilities:Implement appropriate designs for databases, data warehouses, marts, reports, and dashboardsSpecify database infrastructure requirementsDesign...
Sage X3 Developer – Hybrid South Africa – Gauteng Boksburg
DBN000129 – Sage X3 Developer - Hybrid South Africa Purpose of the job:To design, develop, and maintain custom solutions within the Sage X3 ERP system to meet specific business needs. Required QualificationsA Bachelor's Degree in computer science or a related...
Junior & Intermediate Java Developer – Gauteng Pretoria Region
Our client is seeking a passionate Intermediate/Junior Java Developer for a fully on-site role based in Pretoria. This is a great opportunity for someone looking to grow their skills in a stable environment with exciting projects. Key Requirements 2-3 years'...
Tester at QES
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Warehouse Management Systems Experience / Onsite / South African CitizenIndustry: Supply ChainJob category: QA Test...
IOS Developer
ENVIRONMENT:A leading Security Solutions provider in Johannesburg is seeking a highly experienced and skilled Senior iOS Developer to join their team. The ideal candidate will have a strong understanding of Swift and SwiftUI and a proven track record of delivering...
Tester at QES – Western Cape Woodstock
My client based in Cape Town (Woodstock) is currently looking for a QA Test Analyst to join them on an independent contract basis Woodstock / Warehouse Management Systems Experience / Onsite / South African CitizenIndustry: Supply ChainJob category: QA Test...
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