Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Cobots ensure Ford Ranger doors are weatherproof
Working shoulder-to-shoulder with workers on the door assembly line at Ford's Silverton Manufacturing Plant are two cobots (collaborative robots) responsible for the installation of weatherproof shields into Ranger doors, a process requiring pin-point accuracy,...
Hloolo aims to close the funding gap for green SMEs
One of the biggest challenges facing green SME businesses is their ability to tap into available pools of sustainable finance. Although South Africa boasts a mature financial sector with a strong institutional construct, it is geared to support developed businesses...
Healthy growth forecast for next generation non-volatile memory
The global next generation non-volatile memory market is expected to reach $18,23-billion by 2030 - growing at a CAGR of 17,8% from 2024 to 2030 - according to a new study by Grand View Research which says the increasing need for fast and economical storage solutions...
Cybercriminals adopting new tools, open source threats, hacktivism
While some cyber threat actors have maintained their usual patterns in the second quarter of 2024, others have significantly updated their tools and broadened the scope of their activities, according to new research from Kaspersky's Global Research and Analysis Team...
Zoom ups collaboration ante with Zoom Docs
The rollout of Zoom Docs reinforces Zoom Video Communications' role in enhancing productivity within hybrid work environments and positions the company competitively against Microsoft and Google, says research group GlobalData, adding it also underscores the company's...
AMD ups investment in AI with Silo AI acquisition
AMD has completed its acquisition of the largest private AI lab in Europe - Silo AI - for an all-cash transaction of $665-million, furthering its commitment to deliver end-to-end AI solutions based on on open standards and in strong partnership with the global AI...
Zebra Technologies launches AI Developer Challenge
Zebra Technologies has announced its inaugural AI Developer Challenge to accelerate artificial intelligence (AI) innovation to help solve new and complex business issues for Zebra's customers. The challenge is open to new and existing independent software vendor (ISV)...
Cost of living weighs on SA retail spending
South African consumers spent R303-billion on fast-moving consumer goods (FMCG) through traditional and modern trade channels during the first half of the year. This is according to NIQ South Africa's State of the Retail Nation analysis for the first six months of...
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Thales appoints new African distributors
Cyber Security Africa Distribution (CSAD) and Cyber Security South Africa (CSSA) have been appointed as distributors of Thales access management and data protection solutions across the African continent. CSAD and CSSA are sister companies dedicated in the...
McAfee sells enterprise business
McAfee has entered into a definitive agreement to sell its enterprise business to a consortium led by Symphony Technology Group (STG) in an all-cash transaction for $4-billion. The transaction is expected to close by the end of 2021, subject to customary regulatory...
How to keep your cargo in perfect condition
One thing is certain, 2020 was a turning point for supply chains. Never before have market forces shifted so dramatically, so quickly. By Simon Nicholson, senior director: product management for IoT at Oracle Enterprises and customers around the world have had a tough...
SA fintech enabler Ukheshe Technologies confirms global expansion
South African digital fintech enablement provider, Ukheshe Technologies has confirmed it is expanding its operations internationally. Having established itself as a formidable payment technology specialist within the B2B sector, the company has set its sights on the...
The era of feminine leadership has arrived
Covid-19 has placed demands on people and organisations in almost all aspects of their daily lives. By Varsha Morar for MasterStart From going online (transforming digitally) to working remotely, and - perhaps most critically - demanding a change in consciousness from...
Let’s celebrate our women scientists and engineers
Let me ask you a question. When you think of a scientist, who comes to mind? Is it Albert Einstein, the founder of the theory of relativity? Or Sir Isaac Newton, who gave us the concept of gravity? And then there's Louis Pasteur, who invented the process of...
On-demand delivery on the rise
On-demand delivery is gaining a lot of popularity as a result of the current business and economic challenges and many businesses are expanding their operations by jumping on the digital bandwagon. By Antonio Bruni, CEO of Picup To expand their business reach,...
The sustenance of job creation during a digital evolution epoch
As the future pushes ahead unabated, the set of circumstances emerging spark a lot of imagination. By Tau Mashigo chief technology officer: group IT at Standard Bank We no longer just rely on linear cognitive capabilities that give rise to incremental change, but...
Think tech, STEM when you #ChooseToChallenge career options
As the CEO of AgendaWorx and founder of inSite Innovative Education Solutions, Zeldeen Muller understands the importance of innovation in technology as perhaps few can - from personal experience as a woman, a colleague and a manager. Noting how important it is for...
Personalising the customer experience important for insurers
Personalising the insurance experience is not a new concept. In fact, insurers' ability to understand their customers on an individual level has long been considered the panacea for the sector. By Nelson Camara, go-to-market executive at SilverBridge Holdings Evolving...
Senior SAP Functional Analyst (MM/SD) at Sabenza IT & Recruitment – Western Cape Cape Town
Role Overview:We are looking to hire a Senior SAP Functional Analyst with experience in Forecast & Replenishment / Materials Management (MM). The ideal candidate should have a strong functional understanding of SAP, particularly in IDoc mapping, process design,...
Product System Specialist (Loan IQ) – Remote Remote
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Product System Specialist (Loan IQ) to join our financial services client based in Sandton for a 6-months contract role.What...
.Net Software Developer at Sabenza IT & Recruitment – Western Cape Cape Town
We are seeking a talented and driven .NET Software Developer to join our dynamic team. The ideal candidate is passionate about building scalable, high-quality software solutions and is experienced in both front-end and back-end technologies. You'll be working on...
Business Analyst (George)
ENVIRONMENT:A forward-thinking company committed to revolutionizing the insurance industry with innovative, customer-focused solutions is based in the scenic city of George. They are seeking a Business Analyst to join their Innovation Department, specializing in...
React Native Developer – Remote
ENVIRONMENT:For over a century, our client has been helping generous individuals and the causes they care about make a lasting impact. Today, they support over 30,000 donors in giving more than £110 million annually to over 12,000 charities, community initiatives, and...
Business Analyst (George) – Western Cape George
ENVIRONMENT:A forward-thinking company committed to revolutionizing the insurance industry with innovative, customer-focused solutions is based in the scenic city of George. They are seeking a Business Analyst to join their Innovation Department, specializing in...
React Native Developer – Remote – Gauteng Johannesburg
ENVIRONMENT:For over a century, our client has been helping generous individuals and the causes they care about make a lasting impact. Today, they support over 30,000 donors in giving more than £110 million annually to over 12,000 charities, community initiatives, and...
Software Engineer
Position overview: Contribute to the development, testingand maintenance of banking applications and systems. Assisting in designing, coding and testing sofware solutions.Collaborate with cross- functional teams to gather and analyze requirements.Participate in code...
Senior Angular & PHP Developer at M&M Consulting
Description We are looking for a talented and versatile, can-do-it-all Senior Angular and PHP Developer to join our team. You will be responsible for building, co-ordinating and managing many websites. You must be profound in understanding integration between front...
Software Manager – Gauteng Sandown
Job Title: Head of Tech - Hybrid Role Location: Johannesburg, South Africa OverviewAs the Head of Tech, you will play a pivotal role in guiding and supporting IT teams through the planning, design, development, and delivery phases of enterprise-level software...
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