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Make your AI policy fit for purpose

Kathy Gibson reports  – Somethings artificial intelligence (AI) makes mistakes – and the consequences could be dire. But when this happens, organisations can’t simply pass off the mistake as a technical error and move on. Because when the AI messes up, the...

The future of customer service is automated, but it must retain a human heart

Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

Binance breach will usher in new phase for protecting wealth

The $6,3-billion Binance hack opens a new chapter in the fight to protect wealth, with AI handing criminals the speed to empty an exchange in minutes, warns Nigel Green, CEO of deVere Group. His comments come as Binance, the world’s largest crypto exchange, reveals...

Senior Developer

The Senior Developer will part of an inhouse development team that produce software solutions. The developer work together with a team of business analysts and other developers to develop and provide support on investment administration and Manco systems. The...

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Senior Developer – Gauteng Lynnwood

The Senior Developer will part of an inhouse development team that produce software solutions. The developer work together with a team of business analysts and other developers to develop and provide support on investment administration and Manco systems. The...

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GenAI will force software engineers to upskill

Through 2027, generative AI (GenAI) will spawn new roles in software engineering and operations, requiring 80% of the engineering workforce to upskill, says Gartner. “Bold claims on the ability of AI have led to speculation that AI could reduce demand for human...

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Africa’s demand for energy to double by 2050

Due to a rise in population growth and increased economic activity across developing countries, energy demand in Africa is projected to increase two-fold by 2050, according to a ministerial panel at this year’s Angola Oil & Gas conference. Delivering a keynote...

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EOH issues trading statement

EOH has issued a trading statement, anticipating that its financial results for the year ended 31 July 2024 are likely to differ by more than 20% from the prior year. The group continued its year-on-year performance with an improvement in headline loss per share...

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Finalists for MTN Pulse Youth Hustle Hub announced

Following a rigorous judging process, MTN has whittled down 252 entries for its final Top 30 MTN Pulse Youth Hustle Hub entrepreneurs. Having already won R25 000 towards their businesses to be facilitated based on a business analysis process conducted by MTN, these...

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