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Microsoft outage exposes risks of concentrated digital workflows

A widespread Microsoft outage that began on 12 November 2026 disrupted Outlook, Teams, and Microsoft 365 across 74 countries, generating over 130 000 Downdetector reports. While Microsoft confirmed it was investigating Exchange Online mailbox access issues across...

Despite perceived value, companies lag in digital workplace redesign

Eight in 10 IT decision-makers say the digital workplace is critical to successful AI-led transformation – but only 10% report fundamentally redesigning it for AI. This is among the findings from Lenovo’s sixth Work Reborn report, The AI-ready workplace, which exposes...

AI risk is growing faster than AI value

CIOs and IT leaders report that AI risk is growing faster than AI value in their organisations and, as a result, the new challenge for CIOs is to compound value faster than risk, says Gartner. Gartner analysts say that value and risk are interconnected, and CIOs must...

Don’t bank on Dezemba to turn your business around

Festive trading is often regarded as a make-or-break period for South African small businesses, but its impact is far from uniform. A 2025 SME Confidence Index survey by Business Partners Limited reveals that, while 45,35% of respondents reported a positive impact on...

World Economic Forum in Davos: it’s a wrap

Amid rising geopolitical tensions, close to 3 000 policy-makers, business executives, international organisations and civil society leaders, academics and innovators from around the world came together for the 54th Annual Meeting of the World Economic Forum to rebuild...

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Cellular IoT connections to reach 5,4bn in 2030

The cellular IoT ecosystem is poised for significant transformation over the next seven years, driven by the rise of 5G technologies, according to new research from Omdia. With a predominant focus on 5G RedCap, 5G Massive IoT, and 4G LTE Cat-1bis modules, the...

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AI set to revolutionise retail

South African retailers are likely to ramp up their investment in automation and artificial intelligence (AI) in 2024 as they look for new ways to drive innovation and outsmart their competitors. This aligns with global trends which, according to research from...

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GenAI will vastly improve software tests

By 2028, GenAI-based tools will be capable of writing 70% of software tests, decreasing the need for manual testing and resulting in improvements to test coverage, software usability and code quality, says IDC in its FutureScape: Worldwide Developer and DevOps 2024...

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