AI shapes the future of work
South Africa may face both risks and opportunities as artificial intelligence (AI) and robotics accelerate a global economic shift that could redefine work, income, and human purpose over the next decade. This is according to new strategic research by Hywel George,...
Data from Canvas data breach could still be leaked
A recent Canvas data breach saw data from more than 275-million people in about 9 000 schools and universities around the world compromised – and it might still be leaked. ShinyHunters, the hacking group that claimed responsibility for the Instructure data breach,...
Tech integration, talent the key roadblocks to scaling AI in supply chain
More than half (56%) of chief supply chain officers (CSCOs) say integrating AI with legacy systems and processes is a major challenge, and 50% say that they have limited internal expertise or talent to implement and manage AI, according to a survey from Gartner....
Inaccurate risk assessment the top barrier for cyber insurance underwriting
Appetite for offering cyber insurance remains mixed, as difficulties in assessing risks create challenges in ensuring profitability. Insurers need to continuously monitor and adopt to an ever-changing cyber risk landscape. According to a poll conducted by GlobalData...
What SME funding data tells us about the SA economy
Following five consecutive quarters of GDP growth and continued interest rate cuts, data from a South African alternative business funder shows rising approval rates, improved credit quality and growing demand from new industries. Jonti Strimling, co-founder and chief...
Vodacom delivers on Vision 2030 strategy
The Vodacom Group has grown its customer base by 12,3% to 237,3-million customers during the financial year ended 31 March 2026. This includes 103-million financial services customers, including Safaricom. The group delivered ahead of its EBITDA medium-term target,...
Araxi concludes Pay@ Group acquisition
Araxi’s have shareholders voted and approved its acquisition of 80% of the shares in the Pay@ Group, and the Competition authorities have also approved the transaction, which is expected to close during May. Pay@ is a payment aggregator, providing bill presentment and...
Your multi-cloud strategy is a lie. It’s actually a Frankenstack
When cloud first hit mainstream business use, companies were told to move fast. Then they were told to move everything. Now, many organisations are discovering what they actually built, and it’s not a modern platform, or a streamlined architecture, and it certainly...
Voice bots with hearts: building the data foundation for AI that actually listens
What are the many AI voice bots that are about to start helping companies with customer engagement actually going to say? For all the hype and buzzwords around AI, what really counts is everything behind the voice. By Bruce von Maltitz, CEO of 1Stream There’s a...
Double the grant, double the growth: turning policy into progress
Many South African organisations have long regarded the Skills Development as a regulatory requirement rather than a real opportunity. By Daniel Orelowitz, MD of Training Force Businesses contribute 1% of their payroll each year, but for many companies, the process of...
Agentic AI will drive the next evolution of customer experience
South African customers now expect problems to be solved before they even complain – on WhatsApp, in‑app, or over the phone – often in minutes, not days. Yet many businesses are still struggling to meet these expectations. By Lauren Potgieter, country manager at...
Fraudsters could turn to AI mandates
As AI agents begin to transact on behalf of customers, anxiety among financial institutions (FIs) is mounting. But banking and payment authentication company, Entersekt, says the industry already has the right foundations to manage the rapid growth of agentic commerce...