New malware family comes to light
During an in-depth malware investigation into the activities of Andariel, a notorious subgroup of Lazarus, Kaspersky researchers discovered a new malware family called EarlyRat, being used alongside Andariel's known utilisation of the DTrack malware and Maui...
Continued growth for compute and storage cloud infrastructure
According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment, spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared IT environments,...
Home energy management systems on the increase
The number of home energy management systems (HEMS) in Europe is increasing as businesses and consumers take control of their energy usage. In a new Berg Insight market report, a HEMS is defined as a system that at minimum consists of a solar PV system, battery...
Contact centre software market to test $150bn by 2030
The global contact centre software market size is expected to reach $149,58-billion by 2030, expanding at a CAGR of 23,9% from 2023 to 2030, according to a new report by Grand View Research. The contact centre software market encompasses software and services used by...
Bitcoin trading picks up in 2023
The renewed institutional interest in cryptocurrency sent Bitcoin surging to a new 12-month high, with its price jumping above $31 300 in June. Although BTC lost some of its gains in the last week of the month, it still finished the first half of 2023 with an...
RFID the invisible technology powering future retail stores
Building the retail store of the future requires a fundamental shift in perspective: the withdrawal of technology from the front and centre to the background. By Peter Ludi, MD: solutions at redPanda Software The key theme for the future retail environment is a pivot...
Golden learning, development opportunities for SA
South Africa has a golden opportunity to compete internationally for e-learning projects alongside the likes of India and the Philippines. That is according to Tom Kuhlmann, chief learning architect at US-based Articulate, who addressed delegates at New Leaf...
Why businesses should look to fixed microwave connectivity
While fibre might be the preferred form of internet connectivity for businesses, getting connected is easier said than done. By Nikita Appelman, product manager: wireless at Vox Telecoms Fibre installations can take months, or a business might be located in an area...
Deep decarbonisation of cities essential for key climate targets
Cities account for 70% of global carbon emissions. Ultimately, the battle against climate change will be won - or lost - in cities. Action is needed urgently to make the changes necessary to enable large-scale decarbonisation. To address this challenge directly,...
Reimagining the supply chain for resilience
The world as we knew it has changed - and there's no going back. For many and complex reasons, supply chain disruptions have become the norm rather than the exception, and the onus is on manufacturers to adapt and strengthen their ability to react in an agile manner....
5G as a catalyst for economic opportunities in Africa
Over the past two decades, mobile telecommunications has transformed the face of sub-Saharan Africa, integrating hundreds of millions of people into the digital economy and creating a new industry worth billions of dollars a year. By Rami Osman, director for corporate...
How to get happier customers and contact centre workers
Let's be honest: how often have you called an organisation's contact centre in a good mood? I'd wager that the answer is somewhere between "seldom" and "almost never". After all, most of us only call them because we've got stuck with a frustrating issue. By Ryan...