Webb reveals intricate networks of gas and dust
Researchers using NASA’s James Webb Space Telescope are getting their first look at star formation, gas, and dust in nearby galaxies with unprecedented resolution at infrared wavelengths. The data has enabled an initial collection of 21 research papers which provide...
Edge computing investments forecast to reach $208bn this year
Worldwide spending on edge computing is expected to be $208 billion in 2023, an increase of 13,1% over 2022. Enterprise and service provider spending on hardware, software, and services for edge solutions is forecast to sustain this pace of growth through 2026 when...
Connected rep strategy will vastly improve contact centre efficiency
By 2026, Gartner predicts customer service functions that implement the "connected rep" will improve contact centre efficiency by 30%. The connected rep is a strategy that enables customer service reps (CSRs) to perform high-quality assisted service at scale. It...
Cybersecurity pros warn against romanticising digital stalking
This month saw the start of the fourth season of the popular Netflix series You, with viewers tuning in once again to follow the exploits of Joe Goldberg, an obsessive young man going to extreme lengths to insert himself into the lives of those he is transfixed by....
Intel launches new Xeon workstation processors
Intel has announced the new Intel Xeon W-3400 and Intel Xeon W-2400 desktop workstation processors (code-named Sapphire Rapids), led by the Intel Xeon w9-3495X, Intel's most powerful desktop workstation processor. Built for professional creators, these new Xeon...
Strong security demand set to drive SASE market
The modernisation of networking and security for enterprise branches and hybrid workers is expected to drive total SASE revenue to more than $60-billion between 2022 and 2027, according to new research from Dell'Oro Group. The report further divides the total SASE...
Lessons to be learnt from Royal Mail ransomware attack
Following the leak of details of ransom negotiations between the UK's Royal Mail and ransomware group LockBit, David Bicknell, principal analyst in the Thematic Intelligence team at GlobalData, says other companies should learn some valuable lessons. "It is rare for...
IITPSA Talent Search is back to find future STEM and IT stars
The annual Computer Olympiad Talent Search, an initiative of the Institute of Information Technology Professionals South Africa (IITPSA), is back for 2023 and will be run nationwide from 6 to 10 March. The Talent Search is a fun challenge for school learners of all...
Finalists announced for ‘Smart Kayamandi’ #IdeasForChange Challenge
Eight weeks and dozens of innovative ideas later, Stellenbosch Network has announced the top three finalists for the fourth edition of the #IdeasForChange Challenge - a competition on the hunt for new solutions to help transform Kayamandi into South Africa's first...
Digital transformation is nearly a teenager
It's been just over 10 years since digital transformation became an integral part of the business environment, writes Rebatho Madiba, business development: digital platform solutions at BCX. But, as it grows older, is it meeting expectations? In 2015, the World...
Online retailers must service customers where they demand
We have heard it said many times before but it doesn't change the fact that it is true: technology is, and will continue to be, crucial to an online retailer's competitiveness and success. By David Meintjes, CEO of Telviva Retailers know that today's consumer, and no...
Retailers must accommodate consumers who use cash
With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers' preferred way to pay, while also reducing their operating costs. Leading retailers are...