Public cloud spend set to hit $600bn next year
Worldwide end-user spending on public cloud services is forecast to grow 20,7% to total $591,8-billion in 2023, up from $490,3-billion in 2022, according to the latest forecast from Gartner. This is higher than the 18,8% growth forecast for 2022. “Current inflationary...
5G set to transform CCaaS
A new study from Juniper Research has found that the total number of calls handled by CCaaS (contact centres-as-a-service) platforms will near 48-billion by 2027; rising from 20-billion in 2022. This growth of 135% will be driven by leveraging 5G networks to implement...
Bitcoin investors have no plans to sell despite ‘crypto winter’
More than two thirds of Bitcoin investors have no plans to sell their holdings in the next five years, reveals a new global poll. A survey of cryptocurrency clients of deVere Group, finds that 68% of those questioned said they would “hodl” for at least five years....
1,3m lone workers now using connected safety solutions
According to a new research report from the analyst firm Berg Insight, the market value for lone worker protection solutions and services in Europe and North America reached an estimated €100-million and €65-million respectively in 2021. In Europe and North America,...
FDOnline launches with Dell CSG portfolio
Leading value-added distributor First Distribution is making it easier for its Dell reseller partners to get quotes, check inventory, and order products with the launch of the FDOnline platform. “With everyone moving to buying online, FD has decided to join the trend...
As technology accelerates so do customer expectations
It’s no secret that we live in a time of unprecedented technological acceleration. Nowhere is that more true than in the customer experience space. Things that seemed totally implausible a decade ago are now commonplace and almost taken for granted. By Brent Haumann,...
Zero-day vulnerabilities need more than just a patch
WatchGuard Threat Lab’s recent Internet Security Report cites that 78% of zero-day malware threats evade basic detection. This trend was also seen in previous quarters, which makes a solid case for taking immediate step to safeguard organisations against zero-day...
Rethinking power generation in SA
The ongoing implementation of load shedding in South Africa provides power generation companies with fresh impetus to focus on renewable opportunities. By Heman Kassan, chief commercial officer of Technodyn This requires becoming more agile and putting enterprise...
How to get involved in the esports scene
The esports industry has grown exponentially over the past few years, with some of the highest-paid players earning up to six figures. While Asia, Europe and South America are home to some of the top esports players, South Africa’s gaming market is on an upward...
Leverage data to drive actionable insight on e-commerce
In today’s digital world, where e-commerce platforms are becoming the de facto standard for many shopping experiences, the retail value chain has access to more data than ever before. By Andrew Dawson, MD of MACmobile The explosion of business intelligence and...
Servitisation signifies the future of cloud-ready manufacturing
While not new, the concept of servitisation is set to play a significant role in the manufacturing industry, especially in today’s cloud-driven environment. By Esenthren Govender, solutions executive at Technodyn The term has been in use for over three decades,...
Red Hat, IBM Research advance IT automation with AI
Red Hat and IBM Research have announced Project Wisdom, a community project to create an intelligent, natural language processing capability for Ansible and the IT automation industry. Using an artificial intelligence (AI) model, the project aims to boost the...