Self-service, live chat to dominate in customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Truecaller adds info about call intent
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Applications open for the Orange Corners Designs programme 2025
Young entrepreneurs in Johannesburg are invited to elevate their businesses with the launch of the Orange Corners Designs (OCD) programme 2025. The programme, which focuses on empowering entrepreneurs with innovative solutions is now accepting applications for its...
Intel, AMD bring industry together to safeguard the future of x86
Intel and AMD have created an x86 ecosystem advisory group that brings together technology leaders to shape the future of the world’s most widely used computing architecture - x86. The group will focus on identifying new ways to expand the x86 ecosystem by enabling...
Third-party risk makes SA businesses vulnerable
Third-party risk must be better managed to reduce a range of risks facing South African organisations. This emerged during a recent webinar hosted by the Cybersecurity Special Interest Group (SIGCyber) of the Institute of Information Technology Professionals South...
People with ‘blind imagination’ have poor sound response too
People with aphantasia - individuals who report experiencing no visual imagery at all - also showed reduced activation of the brain’s visual cortex in response to sounds, according to a new study. The research - led by the University of Glasgow and published in...
4% growth for global smartphone market
According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, global smartphone shipments increased 4% year over year to 316,1-million units in the third quarter of 2024 (3Q24). This marks the fifth consecutive...
AI data and security concerns hinder adoption
Eighty-four percent of enterprise CIOs believe artificial intelligence (AI) will be as significant to their businesses as the rise of the Internet - but only 11% say they’ve fully implemented the technology, citing an array of technical and organisational challenges...
How technology is fighting crime in Gauteng
The ongoing public-private partnership between Vumacam, the Gauteng Provincial Government (GPG), and the City of Joburg (CoJ) continues to yield impressive results in crime prevention across Gauteng. Through Vumacam’s cutting-edge camera network and coordinated...
Telkom invests in solar power for a sustainable future
Telkom has put its money where its mouth is in terms of green energy with the addition of 1 MWp grid-tied photovoltaic (PV) technology at the Telkom Park head office in Centurion - bringing the total installed PV capacity to 4.2 MWp. “Our objective is to deploy green...
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Evina joins the GSMA to strengthen mobile payments security
Evina, a specialist in cybersecurity for mobile payments, has joined the over 400 companies and 750 operators that are part of the GSMA, the international association that represents the interests of mobile operators worldwide. Evina's cooperation with the GSMA's...
NAS and Colossal Africa to acquire SA’s BidAir Services
National Aviation Services (NAS), Colossal Africa and a consortium comprised of the current executive management team have signed an agreement to acquire BidAir Services from the Bidvest Group. The closing of the acquisition is subject to fulfilling final requirements...
Infinidat launches channel accreditation program
Infinidat has announced an accreditation program to help equip and advance its channel partners worldwide. The new program offers multiple educational tracks and is an expansion of the company's training options online for channel partners, reflecting Infinidat's...
Broadcom, Google Cloud collaborate to accelerate enterprise transformation
Broadcom and Google Cloud have announced a strategic collaboration to accelerate innovation and strengthen cloud services integration within the core software franchises of Broadcom. Under the partnership, Broadcom will deliver its suite of security and enterprise...
The evolving role of the Network Security Architect
The role of the Network Security Architect is constantly changing due to evolution in IT landscape, its digital transformation and the position has become particularly important over the past 15 years. By Sarthak Rohal, vice-president: IT services at AlphaCodes This...
Security, service assurance vital in financial services
The rise of the pandemic last year meant that corporates around the globe had to embrace a highly dispersed, virtualised environment to keep the wheels of business turning. This is now changing the way that banks need to move forward, with both their security as well...
SAMRO launches music support fund
The Southern Africa Music Rights Organisation (SAMRO) Foundation has approved micro-grants for 100 members as part of the SAMRO Music Creation Support Fund. The grants were approved based primarily on the soundness of proposals, says SAMRO chairperson, Nicholas...
Enhance supply chains with on-demand, converged solutions
The container ship Ever Given running aground in the Suez Canal highlighted how dependent the world is on a smooth-running supply chain. However, when it comes to people, processes or technology, which is more important to achieve supply chain management success? By...
Some facts about biometric security
In recent news, South Africa has been shocked by numerus cases of identity fraud in the telecommunications, e-commerce, and financial sectors. The South African Fraud Prevention Service (SAFPS) has indicated that there have been major increases in instances of...
Do’s and don’ts for successful online trading
Several factors are required for successful trading, and this is especially important for beginner traders to take note of. This is according to Dany Mwas, regional director at Ininox Capital, who adds: "Trading is increasing in popularity in Africa, with more people...
Data Developer (Data Engineer)
The purpose of the Technical Data Developer is to aid and support the SAP Data migration process as required in project mode and will be required to develop data extracts and scorecards according to documented business standards and rules. The person will also support...
Test Analyst
Job DescriptionOur client is looking for a detail-oriented and proactive Senior Test Analyst with hands-on testing expertise and proven experience in test execution for fast-paced project delivery. Key Responsibilities:Lead the planning, design, and execution of test...
Technical Business Analyst (Senior) at Parvana Recruitment
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Software Engineer (Snr) at Parvana Recruitment
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
Network Manager at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Developer – Internship Role (CPT) at Parvana Recruitment
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
BI Consultant (Junior) at Parvana Recruitment
About our client:Over the past 20 years, our client has built a stellar reputation in the development and system integration space. Through their extremely ethical values, they have earned the trust and respect of their clients. They prioritise finding effective...
Developer – PYTHON (MASTER) at Parvana Recruitment
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Product design, programming, bug verification, and testing of computer programs for software products and/or customer applications. Researching...
Junior to Intermediate Full Stack Developer (Onsite)
ENVIRONMENT:Our partner is an acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management. They...
Data Developer (Data Engineer) – KwaZulu-Natal Pinetown
The purpose of the Technical Data Developer is to aid and support the SAP Data migration process as required in project mode and will be required to develop data extracts and scorecards according to documented business standards and rules. The person will also support...
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