Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
Remarkable growth forecast for AI platform software
The market for artificial intelligence (AI) platforms software grew at a rapid pace in 2023 and is projected to maintain its remarkable momentum, driven by the increasing adoption of AI across many industries. A new International Data Corporation (IDC) forecast shows...
Crypto scams have skyrocketed in the past decade
Although illicit crypto activity significantly dropped in 2023 - falling by almost 40% YoY - the volume of these transactions was still a massive $24,2-billion, pushing the 10-year total to shocking highs. Data from AltIndex.com indicates the crypto market has...
AI will boost drug discovery market
The global artificial intelligence (AI) in drug discovery market is estimated to reach $9,1-billion in 2030 - growing at a CAGR of 29,7% from 2024 to 2030 - according to new data from Grand View Research. The pandemic has made the adoption of AI more widespread in the...
Uber clarifies vehicle age policy
Uber has issued a statement to clarify recent reports on the three-year vehicle age policy for South African Uber drivers. The reports have been understood by some to mean that all drivers on the platform must drive cars younger than three years old, but that only...
GenAI for procurement hits the Peak of Inflated Expectations
Generative AI (GenAI) for procurement is at the Peak of Inflated Expectations, according to Gartner’s 2024 Hype Cycle for Procurement and Sourcing Solutions. Rapid adoption and a multitude of credible use cases will quickly move GenAI to the Plateau of Productivity...
E-commerce hubs drive up air pollution
An unexpected side effect of e-commerce is the increase in air pollution - particularly nitrogen oxide - around warehousing hubs. This is among the findings a new study, funded by NASA and published in Nature, that aimed to measure the air pollution associated with...
Metaverse market to reach $936,6bn by 2030
The global metaverse market size is expected to reach $936,6-billion by 2030, growing at a CAGR of 43,9% from 2024 to 2030, according to a new report by Grand View Research. The market is poised for expansion, driven by rising demand across diverse sectors such as...
Robust security key as healthcare increases reliance on tech
The healthcare industry is increasingly dependent on digital technologies and interconnected medical devices, which has heightened the importance of cybersecurity. Given the growing dependence on technology in healthcare, there is a pressing need for increased...
More News Today
Intelligent collaboration at the heart of the digital workplace
The Covid-19 pandemic has seen businesses in every industry rushing to send their employees home to work remotely. In fact, the common maxim today is that staying online as a result of the pandemic will likely become a permanent feature of corporate culture in the...
Norman Goodfellows extends delivery capacity
Norman Goodfellows has partnered with Picup to build fully integrated on-demand delivery into its e-commerce platform. The entire solution was implemented within three days and can now handle hundreds of deliveries daily. The wine and spirits merchant engaged with...
Merchants SA achieves B-BBEE Level 1
South African based business process outsourcing (BPO) solutions provider Merchants has become the first BPO provider in the country of its size to achieve a level one B-BBEE status under the revised Generic Codes of Good Practice, just a year after achieving level 2...
Alnet Technologies adds Sage Intacct capabilities
Alnet Technologies, a Sage Platinum Business Partner and a provider of the complete suite of Sage Evolution ERP, CRM, Payroll and Cloud Solutions, has revealed details of its core competencies as a Sage Intacct Certified Implementation specialist partner. Sage Intacct...
Judging the GirlCode Hackathon
One of the judges in the GirlCode Hackathone, Synthesis software developer Kayleigh Slogrove shares her experience. The GirlCode organisation aims to inspire young women to become developers. They have many different programs such as workshops, training programs and a...
Multicloud architecture from Genesys
Genesys has announced what is believes to be the industry's first native multicloud architecture. Genesys Engage customers can now more easily adopt cloud-delivered innovations, resulting in more personalised service that drives customer engagement and loyalty. In...
Schweppes Zimbabwe partners with MACmobile for sales force and customer relations
Developing customer relations through excellent service delivery is a key perquisite in the highly competitive fast-moving consumer goods (FMCG) industry. Assessing whether sales and marketing activities are hitting the mark forms an integral part of short-and...
A step closer to retirement reform in SA
The draft Taxation Laws Amendment Bill (TLAB) was published on 31 July 2020. By Jerry Botha, managing partner, and Jean Du Toit, head of tax technical at Tax Consulting South Africa As announced in the Budget Speech, any South African leaving in future will be subject...
Distell transforms supply chain
Distell, one of South Africa and Africa's leading producers and marketers of alcoholic beverages, has selected Blue Yonder to power its supply chain digital transformation. The company produces and markets a diverse portfolio of award-winning alcoholic brands...
How IoT can drive post-pandemic industry growth
With the global outbreak of the novel coronavirus forcing industry leaders to rethink traditional human capital deployment and the use of manual labour, emerging technologies such as the Internet of Things (IoT), 5G and automation are coming into sharper focus. By...
Technical Business Analyst at Parvana Recruitment – Western Cape Cape Town
About the client:This forward-thinking property developer is highly successful and growing rapidly building on the principles of design excellence, sustainability, and community enrichment, their developments boast beautiful and intuitively designed apartments...
Senior Data Engineer (JHB) at Parvana Recruitment – Western Cape Cape Town
About the client:Our client is a highly successful NPO. The work you will be involved with is highly impactful and am sure will bring joy as well as provide a highly stimulating and fabulous work experience. What you will be doing:Collaborate with stakeholders to...
Junior Developer (.Net) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
Developer – Internship Role (CPT) at Parvana Recruitment – Western Cape Cape Town
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
Business Analyst (GLR) at Parvana Recruitment – Western Cape Cape Town
Client Details:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Intermediate .NET Developer – Gauteng Johannesburg
We are seeking a skilled Intermediate C# Developer with 3-5 years of professional experience to join our on-site development team in Johannesburg. This role requires a technically capable, solution-driven individual who thrives under pressure and works well in a team...
Senior Full Stack Developer -.NET / JavaScript | FULLY Remote (International) Senior Full Stack De – Western Cape Cape Town
ENVIRONMENT:Are you ready to do more than just write code? Our client is looking for a passionate Senior Full Stack Developer who's not just a technical expert — but a builder, a mentor, and a visionary. This is your opportunity to join a fast-growing international...
Cybersecurity Analyst II at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Security Monitoring Continuously monitor: Monitor security alerts and events from various sources, including Microsoft Sentinel, Defender for Endpoint and Defender for Cloud. Perform log management:...
Software Developer – Senior (.Net) at Parvana Recruitment
About our client:Our client, a specialised IT firm, partners with organisations to tackle substantial enterprise-level business, system, or project challenges. Their approach combines a proactive "start-now" philosophy with agile development and just-in-time design...
SOC II Analyst at Parvana Recruitment
About our client:Our client is an industry leader in Managed Security Operations Centre (SOC) services, with a reputation built on technical expertise, cutting-edge technology, and extensive experience. Their comprehensive managed services offer continuous, robust...
View more career listings on our Careers Section