Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
C-suite execs say AI will impact their businesses
A survey by Gartner has revealed that 62% of CFOs and 58% of CEOs believe that AI will have the most significant impact on their industries in the next three years. The Gartner survey of 247 CEOs and CFOs was conducted to examine CEO and senior business executive...
Trust imperative as consumers face massive challenges
Kathy Gibson reports - The last few years have been challenging for consumers hit by low GDP growth, high unemployment, less disposable income, rapidly-changing technology and climate change. In these circumstances, building trust has never been more important for...
PC market recovery continues
The traditional PC market delivered its second quarter of growth following seven consecutive quarters of decline. According to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker, worldwide shipments...
Service robots growing 6x faster than industrial robots
The service robot market has undergone major changes over the past few years with AI and machine learning enabling the development of machines capable of performing a variety of tasks with greater accuracy and efficiency than ever before. As a result, the entire...
Intel Xeon accelerates GenAI workloads with Aible
Intel and Aible, an end-to-end serverless generative AI (GenAI) and augmented analytics enterprise solution, now offer solutions to shared customers to run advanced GenAI and retrieval-augmented generation (RAG) use cases on multiple generations of Intel Xeon CPUs....
AMD expands AI solutions with Silo AI acquisition
AMD has signed a definitive agreement to acquire Silo AI, the largest private AI lab in Europe, in an all-cash transaction valued at approximately $665-million. The agreement is part of the company's strategy to deliver end-to-end AI solutions based on open standards...
Tech layoffs exceed 100 000 since the start of the year
With most tech companies considering layoffs necessary to realign their organisational structure and priorities in preparation for future advancements, more than 100 000 employees in the sector have been culled since the beginning of the year, says research group...
Healthy growth forecast for mobile identity management
The global mobile identity management (MIM) market will reach $16,97-billion by 2030 and grow at a CAGR of 26,8% from 2024 to 2030, according to a new report by Grand View Research. Mobile identity management solutions are becoming increasingly important as more...
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FNB uses AI to redefine risk management and ways of working
FNB has been harnessing artificial intelligence (AI) to reimagine risk management and forensic due diligence processes. By Dr Mark Nasila, chief analytics officer at FNB Risk The result is the ability to have a more robust forensic due diligence process, review...
Dell Technologies and Google Cloud launch hybrid storage solution
Dell Technologies and Google Cloud have launched Dell Technologies Cloud OneFS for Google Cloud to help organisations control exponential data and application growth and ease the flow of files across their private clouds and Google Cloud. Dell also is reducing the...
VMware debuts second generation of VMware Cloud on Dell EMC
VMware, announced the availability of the second generation of VMware Cloud on Dell EMC, a cloud service that combines the simplicity and agility of the public cloud with the security and control of enterprise-grade on-premises infrastructure. Jointly developed with...
Covid-19 reveals risk in inauthentic governance
The Covid-19 pandemic has revealed another risk to investors, namely: 'governance washing' in the way of inauthentic delivery on sustainable governance guidelines. Responsible asset manager Old Mutual Investment Group has identified this as a real risk that requires...
Confusing UPS and renewables with backup power can cost
With more companies getting ready to operate again and empowering their employees to work from home, reliable electricity is essential. But reliable power is not a given. It can come with a threat to business continuity for remote workers trying to operate from home...
Going digital is the first step to sustainability
Sustainability is key for organisations that want to stay competitive. A balanced, holistic approach is best, and that starts by going digital. Gabrielle Ginér, head of environmental sustainability at BT, shares her thoughts Going digital isn't just about making our...
Nashua appoints Barry Venter as new MD
Barry Venter has been appointed as the new MD of Nashua. His career has mostly been within the ranks of Nashua Group: "Nashua forms part of my DNA as I have grown and evolved over 22 years with this business. It is an aspirational, truly South African brand and the...
The value of risk, business agility and how it impacts cloud costs
At a time when cost control has never been more important, Andrew Cruise, MD of Routed, says that many businesses continue to under-estimate the costs for owned infrastructure. He cites the main reasons to be the inability to apportion shared costs correctly as well...
Transition to remote working with ECM
The Covid-19 pandemic is fast-tracking digital transformation in companies, requiring us to digitally transform our places of work to be able to operate effectively. Those companies able to use digital technology will be the ones ahead of the competition once the...
Is IT or HR responsible for digital transformation?
Did you know that over the last decade, digital transformation projects have had less than a 20% success rate? According to McKinsey's latest research, 2018 indicated a 16% success rate - the lowest over the last few years. This begs the question: With technology...
Senior Business Analyst (Finance area) (CH1085) – Western Cape Kuils River
Our client, in the Payments and Lending industry, has an opening for a Senior Business Analyst. The Senior Business Analyst will be in charge of gathering the company's business requirements, assessing the impact of those changes, capturing, analysing and documenting...
Project Manager at Mancosa
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. PROJECT MANAGERCORE PURPOSE MANCOSA is looking for an...
Project Manager at Mancosa – KwaZulu-Natal Durban
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. PROJECT MANAGERCORE PURPOSE MANCOSA is looking for an...
Lead Software Developer (C#.NET) (CH1015)
Our client, in the Payments and Lending industry, has an opening for a skilled Lead Software Developer to join their diverse team of C# developers.The Lead Software Developer will form a vital part of the software development team who is responsible for the...
Lead Software Developer (C#.NET) (CH1015) – Western Cape Kuils River
Our client, in the Payments and Lending industry, has an opening for a skilled Lead Software Developer to join their diverse team of C# developers.The Lead Software Developer will form a vital part of the software development team who is responsible for the...
Senior Full Stack .NET Developer (Afrikaans) (PTA)
ENVIRONMENT:A cutting-edge FinTech company based in Pretoria seeks the coding expertise of a Senior Full Stack .NET Developer who will join its team responsible for continuously developing improvements and features. You will design, develop, and maintain RESTful APIs...
Senior Full Stack .NET Developer (Afrikaans) (PTA) – Gauteng Menlo Park
ENVIRONMENT:A cutting-edge FinTech company based in Pretoria seeks the coding expertise of a Senior Full Stack .NET Developer who will join its team responsible for continuously developing improvements and features. You will design, develop, and maintain RESTful APIs...
Software Engineer
Senior Full Stack Engineer - IT Department Overview As part of our rapid expansion, we are seeking a Senior Full Stack Engineer to drive the delivery and lifecycle management of our software applications. This role is essential to translating complex business...
Software Engineer – Gauteng Waverley
Senior Full Stack Engineer - IT Department Overview As part of our rapid expansion, we are seeking a Senior Full Stack Engineer to drive the delivery and lifecycle management of our software applications. This role is essential to translating complex business...
Graduate – Information Technology at PnP
IntroductionGraduate 2025 - Launch Your Career With Us!Kickstart your IT career at one of South Africa's most iconic retailers! At Pick n Pay we are on the lookout for graduates with a passion for technology and innovation. Join us to work on impactful digital...
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