Third-party platforms the ‘new front door for customer service’
More than half (51%) of all customer service journeys now begin on third-party platforms such as Google, YouTube, and ChatGPT - with search engines being the most popular starting point, according to a new survey by Gartner. The survey of 5 801 customers conducted in...
Amazon’s 1,5-million workforce dwarves its rivals
In the world of tech titans, revenue and profit are measured in hundreds of billions of dollars - and their workforce comes in tens of thousands of people. And while Apple remains the top earner in this elite group - raking in nearly $3 000 per second (meaning it...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
Humanoid robots become more pervasive
The global humanoid robots market size is expected to reach $4,04-billion by 2030, registering a CAGR of 17,3% from 2024 to 2030, according to a new report by Grand View Research. The global market for humanoid robots is poised for substantial growth due to rapid...
TV the biggest loser as Gen Z turns to streaming
The data is in, and it's official: things are not looking good for South African television. The latest MAPS data overview from the Market Research Foundation shows a massive decline in television viewership over the past two years: In Q1 2021, 72% of respondents...
SMEs unaware of malware for nine months
South African small and medium-sized enterprises (SMEs) take about nine months to become aware of and report a data breach. That's according to Jaco Voigt, MD of Cisco technology ecosystem provider PerfectWorx Consulting, who says this concerning timeframe is broadly...
APT groups target government, energy, telecoms in Africa
Researchers at Kaspersky keep a close eye on Advanced Persistent Threats (APTs) and are observing nine active threat actors that currently target organisations in Africa. While these threat actors target a wide range of entities, Kaspersky researchers identified...
Beware of tax season scammers
As the 2024 tax season officially gets underway and provisional and non-provisional taxpayers prepare their paperwork filing, it's essential to be extra vigilant as cybercriminals set their sights on South African taxpayers for a quick payday. Tax season has become a...
IITPSA ICT Skills Survey focuses on changing landscape
The 2024 edition of the IITPSA South African ICT Skills Survey has gone live for survey input. This survey was previously co-authored by Adrian Schofield, Professional Member and Fellow of the Institute of Information Technology Professionals South Africa (IITPSA),...
BankservAfrica and UPI ease e-commerce payments in Africa
BankservAfrica and UnionPay International (UPI) are collaborating to facilitate easier and safer e-commerce transactions for UPI cardholders across Africa's online merchants. The organisations have joined forces to introduce UPI e-commerce acceptance across several...
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Make data relevant to the business
It's true, business intelligence (BI) tools and hype slipped sadly into the Gartner Trough of Disillusionment in 2012. It is also true that BI overpromised and underdelivered in many expensive use cases. However, today what stands true is that BI has withstood the...
Saicom appointed Google Cloud Partner
Saicom Voice Services has been appointed as a Google Cloud Partner (GCP) in South Africa and has completed its own migration to G Suite that has resulted in enhanced productivity and team collaboration especially in light of the Covid-19 pandemic and work from home...
Todd Ashton is new VP, head of Ericsson South & East Africa
Ericsson has announced the appointment of Todd Ashton as the vice-president and Head of Ericsson South & East Africa within Market Area Middle East and Africa. Prior to assuming his current role, Ashton served as the head of Ericsson Malaysia, Sri Lanka and...
Emma Murray is new IFS MD
Emma Murray has been appointed as the new MD for the Africa Market unit of IFS. Murray has over 20 years' experience in the IT industry, having served as sales director at Microsoft and senior vice-president for Middle East and Africa at Software AG. She also built...
Vantage Capital exits Vumatel
Vantage Capital, Africa's largest mezzanine debt fund manager, has fully exited its investment in Vumatel, the largest fibre-to-the-home network provider in South Africa. The company was established in October 2014 by Niel Schoeman and Johan Pretorius, industry...
New MD for Canon SA
Canon South Africa has announced the appointment of its new MD, David Preston, in 2020. Preston, who has risen through the ranks over the years, from his first position as a direct salesman in 1988 to sales manager leading one of the first teams in the UK selling...
JSE announces relief measures for market participants
The Johannesburg Stock Exchange (JSE) will provide relief measures to market participants to counter the impact of the Covid-19 pandemic on their businesses and to ensure business continuity. The relief measures will be offered to businesses that are affected by the...
Helping to keep Covid-19 out of mines
As South Africa's mining sector slowly reboots production following one of the strictest lockdowns in the world, mining companies have been tasked with taking all necessary steps to ensure the health and safety of all employees and contractors returning to work. Some...
Taxpayers beware: what to expect from SARS
On 5 May 2020, the Commissioner for SARS made a profound media statement, which gave a detailed account of projected revenue collection in light of the Covid-19 crisis, but also gave valuable insight of what we can expect from SARS in coming months. By Jean du Toit,...
The workplace and the new normal
The IT industry has been advocating the concept of remote working for years but, to a large extent, business has been lukewarm to the concept. Now, the Covid-19 lockdown has thrust the issue into the spotlight and organisations have been forced to implement remote...
Junior Mobile Developer – Gauteng Johannesburg
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We're looking for a Junior Mobile Developer who is eager to learn and grow within a...
Senior Full Stack Software Engineer (Angular, Python, Django) (CPT Hybrid)
ENVIRONMENT:JOIN the team of a dynamic Software Service Delivery Provider seeking the coding talents of a Senior Full Stack Software Engineer whose core role will be the design, development and go-to market of various software products. Working in an Agile process,...
SAP ABAP Developer (2234) KG
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Development of new functionalities to distribute, enhance or create Master Data (in S/4 or ECC) – Backend / Frontend Technical and functional refinement and breakdown of requirements (Epics, User Stories) Enhance and...
Senior Infrastructure Support Engineer at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Senior Full Stack Software Engineer (Angular, Python, Django) (CPT Hybrid) – Western Cape Century City
ENVIRONMENT:JOIN the team of a dynamic Software Service Delivery Provider seeking the coding talents of a Senior Full Stack Software Engineer whose core role will be the design, development and go-to market of various software products. Working in an Agile process,...
SAP ABAP Developer (2234) KG – Gauteng Midrand
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Development of new functionalities to distribute, enhance or create Master Data (in S/4 or ECC) – Backend / Frontend Technical and functional refinement and breakdown of requirements (Epics, User Stories) Enhance and...
Senior Infrastructure Support Engineer at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Database Migration Engineer (MS SQL Server) – AWS Cloud Migration Expert at Sabenza IT & Recruitment
We are looking for a highly skilled and self-driven Database Migration Engineer (MS SQL Server) with extensive experience in large-scale cloud migrations to AWS. You will be a key player in transforming legacy systems by migrating mission-critical databases to RDS and...
Systems Developer
The Systems Developer will play a key role in the documentation, development, installation, testing, and maintenance of software systems, including integration-related projects. The systems that the Systems Developer creates will help the business be more efficient...
Database Migration Engineer (MS SQL Server) – AWS Cloud Migration Expert at Sabenza IT & Recruitment – Western Cape Cape Town
We are looking for a highly skilled and self-driven Database Migration Engineer (MS SQL Server) with extensive experience in large-scale cloud migrations to AWS. You will be a key player in transforming legacy systems by migrating mission-critical databases to RDS and...
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