New CX tech often doesn’t give desired results
Customer service leaders who are effective at vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...
Europe sets up deep-space optical communication link
The European Space Agency (ESA) has marked a historic milestone by establishing the first time ever optical communication link with a European Ground Segment with a spacecraft in deep space. The link was made with the transmitting and receiving optical ground stations...
How AI could impact consumers’ future
Movies starring clones of your friends, simulating your future, personal digital assistants, and AI-driven beauty operations are some of the ways AI is expected to impact everyday life in the 2030s, according to technology early adopters. New research from Ericsson...
Survey shows Saffers are happy and flourishing
South Africans generally feel happy and are flourishing. That's according to the findings of the Happiness Survey, undertaken at the end of 2023 by Nedbank in partnership with the Gordon Institute of Business Science (GIBS). Based on over 10 000 data points, the...
Charter to transform and secure messaging launched
The ITW Global Leaders' Forum (GLF) has unveiled an initiative to restore trust within the global messaging ecosystem. The newly launched "Messaging Charter" is set to enhance trust, security, and innovation within the industry, ensuring a sustainable and efficient...
Positive outlook for data centre infrastructure management
Data centre infrastructure management (DCIM), according to new research from Omdia, is set to play a pivotal role in the coming years - with the sector's market value expected to reach $6,3-billion by 2030. From overseeing infrastructure equipment in remote cabinets...
Cybersecurity becomes a key factor in agriculture
Adoption of technologies like robotics, artificial intelligence (AI) and the Internet of Things (IoT) across the agriculture sector is helping tackle various challenges - including labour shortages and climate change - but this digitalisation also puts the sector at...
Third-party sellers make the majority of Amazon sales
Over the past decade, Amazon has seen a considerable increase in the number and the sales value generated by its third-party (3P) sellers - 61% of the ecommerce giant's sales in Q1, according to AltIndex - and now its second-largest revenue stream. There are different...
Suspected TV pirate arrested
MultiChoice Group, in collaboration with Irdeto and the Cybercrime Unit from the Western Cape Provincial Commercial Crime Investigation Unit, has claimed a victory in the fight against Internet streaming piracy According to a statement from the company, on 31 May 2024...
Nominations open for AWIEF awards
Nominations are open for the Africa Women Innovation and Entrepreneurship Forum (AWIEF) 2024 Awards, which celebrate the achievements and contributions of women founders and entrepreneurs across Africa. Nominees for the AWIEF Awards should be emerging and established...
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Is your personal information safe on apps?
Did you know research suggests that over 1 000 Android apps collect location data and other information from phone users, even if no permission was given? While some app developers will often use information about you with your prior consent, to monetise or improve...
Cell C renews Cell C Sharks sponsorship
Cell C has renewed its sponsorship agreement with Sharks Rugby, extending an already long standing partnership with the KZN-based club. "Our sponsorship over the last six years has proven exceptionally valuable as a brand engagement platform for our customers as we...
Howler gets second round of investment
One of South Africa's leading event ticketing and cashless platforms, Howler, has secured a second round of growth capital investment from three partner companies: Techstars, Platform Investment Partners Growth (Platform Growth) and Platform45. Howler is already on a...
ITBusiness secures Microsoft Gold Certified Partner status
Data solutions expert ITBusiness has achieved Microsoft Gold Certified Partner status across both Data Analytics and Data Platform competencies, making it one of just a handful of local solutions providers with end-to-end Microsoft Gold Certified Partner status in the...
More teachers needed to cure social ills
At a time when the country is in dire need of more teachers, the popular teacher training programme, Postgraduate Certificate in Education (PGCE), is being discontinued at some higher education institutions. The good news is that the PGCE is still being offered at...
Why trust and technology go hand in hand
The erosion of trust has been a key theme of the last decade, and one that all business leaders must engage with in the years ahead. By Bas Burger, CEO: global services at BT Group The continuous change we're seeing and the rapid pace at which it's taking place can be...
Be data ready in 2020 by tackling key data issues
Data is an intrinsic part of business processes and also a source of competitive differentiation thanks to the potential of data analytics. By Johan Scheepers, country head at Commvault Data has become a mission critical business asset, which means that organisations...
IFS outpaces the market in 2019
IFS has announced its financial results for the full year ended 31 December 2019 with seven consecutive quarters of three-times the market average growth. During every quarter of 2019, every region and every line of business delivered double digit growth. IFS saw its...
Global technology industry deals total $38.82bn in December
Total technology industry deals for December 2019 worth $38,82-billion were announced globally, according to GlobalData's deals database. The value marked a decrease of 27,9% over the previous month and a drop of 17,3% when compared with the last 12-month average of...
Cell C board appointments strengthen governance
The Cell C board has announced the appointment of two independent non-executive directors, Sindi Zilwa and Mark Nelson-Smith, who join the board with immediate effect. Zahir Williams, Cell C's chief legal officer, also joins the Board as Company Secretary and adviser...
Trade Analyst – Gauteng Pretoria
The main purpose of this position is to provide team leadership in monitoring the receipt of goods or foreign exchange in respect of import and export transactions.JOB DESCRIPTIONApprove applications in line with exchange control regulations and within approved...
Software Engineer (Typescript, React, Node.js) – Western Cape Stellenbosch
ENVIRONMENT:Our client, a comprehensive digital agency located in Reading, UK, and Stellenbosch, South Africa, is in search of a skilled Software Engineer to become a valuable member of their team. As a problem solver, you will collaborate with both customers and...
Technical Business Analyst – Gauteng Johannesburg Region
The Business Data Analyst will be responsible for establishing a structured and rigorous approach to data collection, documentation and logical modelling within the Operational Data Platform (ODP). The focus will be on capturing and validating data sources, defining...
C# Developer
Key Responsibilities Develop and maintain high-performance C# applications that integrate with AI and machine learning models.Design, develop, and optimize APIs, microservices, and cloud-based solutions.Work with databases (SQL and NoSQL) to store and process...
Systems Administrator
Join a leading force in the industry, encompassing a range of services from short-term insurance to health insurance and personal finance comparison platforms. As a pioneer in customer-focused innovation, the company strives for service excellence and technological...
Intermediate Full Stack Developer (Onsite)
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
C# Developer – Gauteng Hazelwood
Key Responsibilities Develop and maintain high-performance C# applications that integrate with AI and machine learning models.Design, develop, and optimize APIs, microservices, and cloud-based solutions.Work with databases (SQL and NoSQL) to store and process...
Systems Administrator – Gauteng Johannesburg North
Join a leading force in the industry, encompassing a range of services from short-term insurance to health insurance and personal finance comparison platforms. As a pioneer in customer-focused innovation, the company strives for service excellence and technological...
Intermediate Full Stack Developer (Onsite) – Western Cape Cape Town
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
Software Test Analyst
Software Test Analyst Contract. - Hybrid Work 5+ of proven experience as a manual tester.Web Testing or API testing with experienceRun various scenario's tests to ensure it meets standards and guidelines before it can be marketed to consumers.Identify issues and run...
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