Human agents essential amid AI integration challenges
By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA
Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...
Last call to enter the Irish Tech Challenge
High-impact South African startups ready to take their solution to the global stage have until 5 May to submit their applications for the prestigious Irish Tech Challenge. The Irish Tech Challenge South Africa is a partnership between the Embassy of Ireland in South...
SA businesses are dangerously unprepared for cyberattacks
A mere 5% of companies in South Africa rank at the 'Mature' level of readiness which is needed to be resilient against modern cybersecurity risks - down by 19% year-on-year. This is one of the alarming findings from Cisco's 2024 Cybersecurity Readiness Index, which...
These are the data and analytics trends for 2024
Gartner identified the top data and analytics (D&A) trends for 2024 that are driving the emergence of a wide range of challenges, including organizational and human issues. "The power of AI, and the increasing importance of GenAI are changing the way people work,...
AI, cybersecurity, cloud key for hiring
The first quarter of 2024 saw an increase in global job postings and a lesser number of companies laying people off. Major players like Cisco Systems, The Goldman Sachs Group, Microsoft, Citigroup, and X were among the companies that announced job cuts. Despite this,...
AI chip market to grow 10x to become a $300bn industry
The artificial intelligence (AI) chip market has experienced impressive growth in recent years, driven by the surging demand for AI-powered technologies across industries. According to data presented by AltIndex.com, the global AI chip market is expected to grow ten...
No-code AI platforms to hit $24,42bn
The global no-code AI platform market size is anticipated to reach $24,42-billion by 2030 and is projected to grow at a CAGR of 30,6% from 2024 to 2030, according to a new report by Grand View Research. The no-code AI is an AI landscape category that intends to...
SAB invites applications for SAB Talent Challenge
The South African Breweries (SAB) has announced the first edition of the SAB Talent Challenge. Participants will engage in a multi-phased journey solving real-life business problems. All young graduates between the ages of 18 and 30 years are invited to take up the...
Google opens applications for Startups AI Accelerator Africa
Google has announced the opening of applications for the 8th cohort of its Google for Startups Accelerator Africa program. This cohort will have a strong focus on startups leveraging artificial intelligence (AI) and machine learning (ML) to address critical challenges...
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Africa’s informal sector can no longer be ignored
The International Monetary Fund estimates that the informal sector contributes approximately 38% of sub-Saharan Africa's GDP. Additionally, the International Labour Organisation has determined that it accounts for about 72% of total employment in the region, absorbing...
Standard Bank to match 90 African clients with China exporters
Standard Bank will host over 90 clients from six African countries at its networking activities, in partnership with the Industrial and Commercial Bank of China (ICBC), at the China International Import Expo (CIIE) from 5-10 November in Shanghai. The CIIE, now in its...
The Learning Resource: The Professional Caregiver
Take your passion for people to the next level with a rewarding career as a Professional Caregiver. The role of professional caregiver has been listed as one of the most in demand in South Africa today. It is a rewarding, challenging and immensely important job that...
Security Terminology Demystified: Spam
Is it a tin of unidentifiable meat that was once a staple of the 1970s diet or is it the security threat that everyone forgets? Spam, both the extremely concerning meat product in a tin and the email security threat, is the scourge of humans around the world. It’s the...
Tips and tricks to control your time with an Android device
Want more time? Want less drama? Wish you could just lie down and have a nap? Problem solved ... Is your to do list longer than the hours you have to finish everything? Do you wish you lived on Venus with its 5,832-hour (116 Earth days and 18 hours) day? You are not...
Robots already replacing workers
There is a technology that is disrupting the workplace, it's called Robotic Process Automation (RPA). Using software 'robots' to mimic repetitive human interactions with computers, this technology can do these tasks much faster, without any rest and no errors that...
Is your business ready for enterprise-class document management?
Most enterprises today aspire to transform into efficient, digital organisations and, yet, many business processes continue to depend heavily on manual, paper-driven processes. By Kevin Reaper, scanning and document management solutions business unit manager at Tarsus...
Cyber security: humility key to constant improvement
If we are to continue improving our response to cyber risk, we must accept that breaches will happen. When they do, we must detect, respond and - most importantly - learn from them, writes Michiel Jonker, director: IT advisory at BDO South Africa. While technology and...
Globetom, Radixx give airlines AI-based customer insights
Globetom, an agile business technology company, and Radixx International, an airline merchandising and distribution platform business, have partnered to create Radixx Insight, an artificial intelligence (AI) and machine learning (ML) platform that optimises airline...
Going from zero to customer hero means learning to listen
Research shows the majority of businesses are only 'okay' in the eyes of their customers, so how do they bridge this expectations gap? By Lee Naik, TransUnion Africa CEO Think you're a customer experience superhero? Think again. Not only are most companies not nearly...
SQL Developer – Full Stack – Gauteng Midrand
Are you a data wizard with a passion for full-stack development?We're looking for an SQL Developer – Full Stack for a fast-paced, 3-month contract. We're seeking a problem-solver who can optimize databases, develop seamless applications, and deliver high-quality...
Full Stack Mobile Developer (React Native and C#) – Gauteng Johannesburg
ENVIRONMENT:A leading Rental Service Provider in Johannesburg is looking for an experienced Mobile App Developer to join their team. The ideal candidate will have a strong background in mobile app development, with expertise in React Native, TypeScript, and a solid...
Senior IT & Security Support Technician – Gauteng Pretoria
Hire Resolves client is looking for a skilled and proactive Senior IT & Security Support Technician to join their team in Pretoria, Gauteng. This role is responsible for maintaining and supporting the company's IT infrastructure, ensuring smooth operation of...
Lead .Net Developer
Lead the way in software development and deliver cutting-edge solutions!We are looking for a Lead .Net Developer to join our team. Someone with both Web and Mobile Development experience. Should you be interested in this opportunity, and the below details are in line...
Solutions Architect at The Foschini Group
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Collaborate closely with stakeholders to gather and analyse business requirements, ensuring a deep understanding of the organization's needs and objectives. Develop comprehensive solution designs that...
Service Desk Agent
Join Our Team as a Service Desk Agent – Be the Hero of IT Support!Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical...
Senior .Net Developer at Reverside
Reverside is an IT services provider; we are always looking for professional candidates to join our team in Software Development, providing opportunities to work on exciting projects, within our well-established client base. We are seeking a highly skilled Senior .NET...
Nedbank TES Project Manager – 12 months
Planning and Execution:Plan, track, monitor, and control project activities to ensure goals are met within the prescribed timeframe, budget, and quality standards.Methodology:Work with various project methodologies, including Waterfall, Hybrid, Agile, and Milestone...
Lead .Net Developer – Gauteng Midrand
Lead the way in software development and deliver cutting-edge solutions!We are looking for a Lead .Net Developer to join our team. Someone with both Web and Mobile Development experience. Should you be interested in this opportunity, and the below details are in line...
Solutions Architect at The Foschini Group – Western Cape Cape Town
Package & RemunerationJOB DESCRIPTION Key Responsibilities: Collaborate closely with stakeholders to gather and analyse business requirements, ensuring a deep understanding of the organization's needs and objectives. Develop comprehensive solution designs that...
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