Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Fibre network operators proliferate, but confidence drops
Confidence in South Africa's fibre network operators (FNOs) is slipping. This is among the findings from the FNO perception survey released by Internet industry association ISPA. The February 2024 poll measured the views of about 50 Internet service providers (ISPs)...
Ferrari dons blue livery as it announces HP partnership
As HP and Ferrari announce a major new sponsorship, the racing team is set to switch its iconic red livery for blue in the upcoming Miami Grand Prix (3 to 5 May). The colour switch for the Miami meet is a nod to previous North American Grand Prix races when Ferrari...
Workers are keen on GenAI, but more wary in their personal lives
In a mere five days, ChatGPT amassed a million users, solidifying its status as a household name and highlighting a widespread public fascination with artificial intelligence (AI). According to new research by Boston Consulting Group (BCG), consumers' knowledge and...
Debt burden, resource-backed loans hinder Africa’s potential
Africa's immense economic potential is being undermined by non-transparent resource-backed loans that complicate debt resolution and compromise countries' future growth. "I think it's time for us to have debt transparency accountability and make sure that this whole...
Finance professionals divided about the future of finance
A clear divide has opened up between accounting and finance professionals who work as business partners and those who don't. This is among the findings of a new paper from AICPA & CIMA, which have released their 'Re-defining finance for a sustainable world' white...
Deepfake frauds are on the rise
The artificial intelligence (AI) renaissance, which turned artificial intelligence into one of the hottest topics in both the consumer and business sectors, comes with its dark side, as more and more scammers use AI tools for cyberattacks and data breaches....
Right-to-repair law could cut e-waste
It's a frustrating scenario most South African consumers are all too familiar with: You purchase an expensive new electrical item or electronic device, and shortly after the warranty expires, a small part breaks. But when you take it into the manufacturer, they simply...
Startup innovation shapes tech landscape
In the ever-evolving landscape of tech innovation, practical and customer-centric solutions take centre stage - from AI-driven medical diagnostics to streamlined IT management platforms enhancing operational efficiency, the focus is on solutions that directly impact...
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How the digital revolution can change work
Embracing technology isn't just a matter of having the latest and greatest gadgets and gizmos at hand whenever we want to use them -- it's something that's integrated into every part of our everyday lives. By Louw Barnardt, co-founder and MD at Outsourced CFO And it's...
Africa still attracting M&A activity, says WSP
In an increasingly complex world Africa is holding its own as an attractive investment region, with the value of investment on the continent showing growth. However, investor confidence still requires some coaxing, and there is an intense focus on robust due diligence...
Making the transition to Dynamics 365
Microsoft Gold Partner Decision Inc. discusses the benefits of upgrading from a Microsoft AX 2012 implementation to the more agile Dynamics 365 platform. Fundamentally, this presents more than just a new version of the software but a quantum leap into a different...
What to consider when shopping for a new Windows notebook
Buyers have a wider choice of Windows notebook brands, models and form factors to choose between than ever before. By George Moss, business unit manager: Dell CSG at Tarsus Distribution Selecting the right machine for your needs is no longer as simple as choosing the...
Africa should not lose sight of 4IR opportunities
As the 28th World Economic Forum (WEF) on Africa convenes in Cape Town this week, it offers an opportunity to consider ways to accelerate economic growth across the continent. By Pieter Bensch, executive vice-president at Sage Africa & Middle East With the Fourth...
Argility launches enhanced DAMSense
The Argility Technology Group has announced the release of an enhanced version of its complete digital asset management (DAM) system, DAMSense, which assists companies to manage and make sense of digital media files in one central and searchable repository platform....
Saicom Voice Services adds data management
Saicom Voice Services has added a data management solution to its evolving product stack, driven it says, by customer demand for services that are customisable to local business requirements and realities. "Our clients have come to rely on us for customisable...
DCC debuts HP Colour LaserJet Pro M400
Official HP distributor, Drive Control Corporation (DCC) has announced the immediate availability of the HP Colour LaserJet Pro M400 series; a comprehensive range of laser printers that includes the HP LaserJet Pro M404, LaserJet Pro MFP M428, Colour LaserJet Pro M454...
Simple ways to become more productive at work
Although it sounds cliché, flattened organisational structures mean today's professionals are expected to accomplish a lot more with less resources. There are times when one person may be working across three different roles, so how can one keep up with the pace of...
Resistance to change the biggest reason for failure
People are resistant to change and this is the main reason why cloud migrations tend to fail. Business leaders must ensure their cloud strategy is aligned with their business goals, a lack of vision from management and staff will have an enormous effect on the success...
Senior Java Developer at Sabenza IT & Recruitment
Are You the Java Jedi We've Been Looking For? We need a Senior Java Developer who can write clean, efficient code and solve complex problems with ease. If Spring Boot, APIs, and microservices are your playground, join us and let's build high-performance applications...
Systems Engineer – Remote Remote
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a Systems Engineer to join our financial services client based in Sandton (Hybrid role) for a 12-months contract role.What you...
Software Developer – Gauteng Braamfontein
Software Developer (Generative AI in Control Systems)We are seeking a highly skilled Software Developer with a strong background in software development and system integration to join our team.The role involves the development and roll-out of solutions for different...
Senior Oracle Developer at Sabenza IT & Recruitment – Gauteng Centurion
Join Our Team as a Senior Oracle Developer!Are you an experienced Oracle Developer ready to make an impact? We are seeking a dynamic Senior Oracle Developer to design, optimize, and maintain cutting-edge database solutions that drive business success. If you have a...
Senior Java Developer at Sabenza IT & Recruitment – Gauteng Centurion
Are You the Java Jedi We've Been Looking For? We need a Senior Java Developer who can write clean, efficient code and solve complex problems with ease. If Spring Boot, APIs, and microservices are your playground, join us and let's build high-performance applications...
SQL Database Engineer at Sabenza IT & Recruitment
Help Us Keep Our Data in Check! Are you a SQL Database Engineer who thrives on keeping databases fast, secure, and scalable? If optimizing performance, troubleshooting queries, and designing efficient schemas are your thing, let's talk – we have a data-driven mission...
Systems Engineer Specialist
Systems Engineer SpecialistAn Enterprise Technical result-driven Engineer (Cloud, Virtualisation, Storage and Server) offering more than 10 years of extensive experience in enterprise infrastructure projects, system administration, systems architecture, hardware...
Systems Engineer at Datonomy Solutions
To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management...
Senior Backend Software Engineer
My client is seeking a skilled Backend developer to design, develop, and maintain client-facing web systems, ensuring high performance and security. Key Requirements Degree in Computer Science, Engineering, or a related field (preferred).5+ years of relevant...
SQL Database Engineer at Sabenza IT & Recruitment – Gauteng Johannesburg
Help Us Keep Our Data in Check! Are you a SQL Database Engineer who thrives on keeping databases fast, secure, and scalable? If optimizing performance, troubleshooting queries, and designing efficient schemas are your thing, let's talk – we have a data-driven mission...
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