Customer service agents fail to promote self-service
A massive 60% of customer service agents fail to promote self-service options, according to a survey by Gartner. A Gartner survey of 5 801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do...
Webb takes a new look at the Sombrero Galaxy
NASA’s James Webb Space Telescope recently imaged the Sombrero Galaxy with its NIRCam (Near-Infrared Camera). The image shows dust from the galaxy’s outer ring blocking stellar light from stars within the galaxy. In the central region of the galaxy, the roughly 2 000...
March sales shock for new vehicles
New vehicle sales seemingly plummeted in March compared to the same month last year, but two major factors conspired against the numbers, according to WesBank. Figures released by naamsa the Automotive Business Council saw the March new vehicle market decline 11,7% to...
Campus NaaS set to boost contracting LAN market
Campus Network as a Service (CNaaS) revenues will double in 2024 in the midst of a LAN equipment market contraction, according to projections from Dell'Oro Group. "Campus NaaS uses cloud-managed equipment to simplify LAN connectivity for enterprises," says Siân...
Young scientists fly the SA flag
Six South African young scientists who presented their innovative research projects at international science fairs in Tunisia and Beijing have returned home triumphant, each securing medals in their respective categories. Keerthana Kishor Nair (Grade 12 at Bryanston...
Nvidia Hopper leads in MLPerf for GenAI
In the latest MLPerf benchmarks, Nvidia TensorRT-LLM boosted the performance of Nvidia Hopper architecture GPUs on the GPT-J LLM nearly 3x over their results just six months ago. Nvidia TensorRT-LLM is software that speeds and simplifies the complex job of inference...
Intel Gaudi 2, 5th Gen Xeon deliver AI performance
MLCommons has published results of the industry-standard MLPerf v4.0 benchmark for inference. The Intel Gaudi 2 AI accelerator remains the only benchmarked alternative to Nvidia H100 for generative AI (GenAI) performance and provides strong performance-per-dollar....
DCC Technologies signs up Epson distribution
DCC Technologies has been appointed as an official distributor for Epson, bringing the company’s wide range of printing solutions to its channel partners across South Africa and the SADC region. Epson's product line includes home and office printers, commercial and...
GenAI lets viewers personalise the Masters Tournament
IBM and the Masters Tournament today announced several new fan features coming to the Masters app and Masters.com digital experience for this year's event. Powered by generative AI (GenAI) capabilities built from IBM's AI and data platform watsonx, fans this year will...
MeerKAT discovers 49 new galaxies in just two hours
The MeerKAT radio telescope in South Africa has enabled the discovery of 49 new gas-rich galaxies. From an observation barely over two hours long, this discovery, also made possible by the services provided by the Inter-University Institute for Data-Intensive...
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The network is the digital heart of a small business
Small businesses need to work at speed, they need to deliver on time and not just in time, with fewer employees than their enterprise counterparts, and in order to achieve this they need technology. In support of these needs Westcon-Comstor is providing smarter and...
New Portégé devices are lightweight, robust
Dynabook Europe has announced the Portégé A30-E, a lightweight, reliable and durable business laptop, combining the latest in security and connectivity features for the mobile worker. Designed for the mid-market, enterprise, education and public sector segments, the...
Vox delivers IaaS monitoring solution
With the Infrastructure-as-a-Service (IaaS) market expected to exceed $76-billion by 2022, local companies are investigating how best to embrace this shift as they migrate to the cloud. To this end, integrated ICT and infrastructure provider, Vox has unveiled its IaaS...
How to protect IoT devices in your business
The Internet of Things (IoT) is making its presence felt in a big way. It is expected that there will be 29-billion connected devices by 2022. This opens a whole world of opportunities for businesses to cement their relevance by evolving how they operate. It also...
Intelligent workspaces meet user demands
As organisations try to meet the continually growing demands of their employees and customers, the way they engage and interact with these individuals needs to evolve too. A digital, intelligent workspace -- or a collection of evolving technologies that are designed...
Eskom Expo in Gauteng North hosts regional science fair
School pupils in Pretoria and surrounding areas are invited to showcase their scientific research at the Eskom Expo for Young Scientists in Gauteng North's regional science fair. The science fair takes place on Saturday, 10 August 2019 at the University of Pretoria's...
New Raspberry Pi available for pre-order
The Raspberry Pi 4 has been launched globally but South African fanatics will have to pre-order and wait a little longer to get their hands on these microcomputers. RS Components South Africa has announced that the latest offerings from the Raspberry Pi Foundation...
Paratus expands Mobile LTE network
Paratus Namibia has announced the completion of the initial phase of its National Mobile-LTE rollout plan. It will be launching LTE in Walvisbay and Swakopmund this week. Paratus has invested in its very own independent Mobile-LTE network to be able to offer both...
How to delete your Twitter account and keep digital memories
There is a tendency to deactivate social media accounts including Twitter and Facebook. It happens due to different reasons: unstable political situation, the risk of being followed, intention to protect one's personal data. Also, a lot of users believe that they are...
Why analogue tax solutions won’t work in the new digital reality
When taking a fresh look at new technology capabilities and related operating models, chief financial officers (CFOs) may find that they can have it all - a high performing, efficient tax department that's tightly integrated with finance and the rest of the...
IT Infrastructure Specialist (JHB)
The Infrastructure Specialist will focus on delivering and managing Operational Technology (OT) Infrastructure planning work for projects, demands, and solutions. This role serves as the primary contact and contributor for the planning and scoping of all...
Senior Backend Software Engineer
One of our clients who is the leading supplier of intelligent security solutions to security companies across Sub-Saharan Africa is looking for a Senior Backend Software Engineer Key Requirements: Minimum of 7 years of development.Degree in Computer Science,...
Data Engineer (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a dynamic IT company delivering innovative, value-driven solutions. Their culture is built on pride in their work, respect for colleagues, partners, and communities, and a commitment to collaborative decision-making. They also believe in...
IT Infrastructure Specialist (JHB) – Gauteng Johannesburg
The Infrastructure Specialist will focus on delivering and managing Operational Technology (OT) Infrastructure planning work for projects, demands, and solutions. This role serves as the primary contact and contributor for the planning and scoping of all...
Senior Backend Software Engineer – Gauteng Johannesburg Region
One of our clients who is the leading supplier of intelligent security solutions to security companies across Sub-Saharan Africa is looking for a Senior Backend Software Engineer Key Requirements: Minimum of 7 years of development.Degree in Computer Science,...
Data Scientist (Senior) at Parvana Recruitment
About our client:Our client, a reputable financial services firm listed on the Johannesburg Stock Exchange (JSE), holds a strong belief in the transformative power of incremental progress. They are committed to empowering individuals and businesses alike, offering...
Senior .Net Developer
Researching, designing, implementing and managing software programs and servicesCreating and maintaining SQL Server database tables, functions and stored proceduresImplementation of unit testing for new software modules or servicesDetermining operational practicality,...
Learning Materials Content Developer (Hybrid – Stellenbosch)
ENVIRONMENT:Our Client is an accredited and trusted business skills training provider for learners, professionals and companies in Africa. They offer students of all ages and companies digital, blended and in-class skills training, short courses, qualifications, and...
Data Scientist (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client, a reputable financial services firm listed on the Johannesburg Stock Exchange (JSE), holds a strong belief in the transformative power of incremental progress. They are committed to empowering individuals and businesses alike, offering...
Senior .Net Developer – Gauteng Sandton
Researching, designing, implementing and managing software programs and servicesCreating and maintaining SQL Server database tables, functions and stored proceduresImplementation of unit testing for new software modules or servicesDetermining operational practicality,...
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