Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
SA insurance industry shows its resilience
The South African non-life insurance industry was heavily impacted by the Kwa-Zulu Natal floods in April 2022, the July 2021 civil unrest, and a hardened global and local reinsurance market - while life insurers have benefited from the normalisation of mortality...
Salaries, private pensions outperform August 2022
Further boosting July's growth, the average take-home pay tracked in the BankservAfrica Take-home Pay Index (BTPI) rose again in August 2023, surpassing the levels reflected last year. The latest data also reflects some good news for the local job market in Q3. "The...
Merc gears up for next-gen platform with Nvidia
Mercedes-Benz is using digital twins for production with help from Nvidia Omniverse - a platform for developing Universal Scene Description (Open USD) applications to design, collaborate, plan, and operate manufacturing and assembly facilities. Mercedes-Benz's new...
Technology falls short for supply chain leaders
The vast majority of the supply chain environment is uncaptured by supply chain decision-makers' current digital models, says Gartner. This incomplete view of the supply chain results in digital trade-off analysis failing to improve decision-makers' outcomes despite...
SMEs lead the move to hybrid working
The traditional office paradigm is undergoing a transformation as a shift to hybrid work fuels a demand for coworking spaces across South Africa's major cities. Venture Workspace surveyed 94 South African businesses, the majority of them small businesses, and found...
Regional mobile threats on the rise
While users increasingly rely on their mobile devices to share personal data and connect to corporate networks, the number of mobile threat detections particularly in the Middle East, Turkiye, and Africa region increased by 5% in Q2 2023 compared to Q2 2022. This is...
SAP debuts generative AI assistant Joule
SAP has announced Joule, a natural-language, generative AI copilot that has the potential to transform the way business runs. Joule will be embedded throughout SAP's cloud enterprise portfolio, delivering proactive and contextualized insights from across the breadth...
Steady growth for UC&C market
Worldwide revenues in the Unified Communications & Collaboration (UC&C) market grew 6,9% YoY and 2,4% sequentially to $15,9- billion in the second quarter of 2023 (2Q23), according to the International Data Corporation (IDC) Worldwide Quarterly Unified...
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Steps to take in the event of a security event
Businesses around the world continue to be plagued by a high number of security breaches. The larger the business, and the more confidential data it houses, the bigger the risk. Despite companies having solid security policies and procedures in place, augmented by...
Africa most at risk from climate change
Scientific evidence shows that African economies are already reeling from the devastating effects of climate change, further exacerbating their development challenges. Of the 10 countries in the world that are most threatened by climate change, seven are in Africa....
KT expands in Africa
KT Corp, Korea's largest telecommunications company, will expand its co-operation with African countries in ICT, based on its successful nationwide LTE network in Rwanda, which is believes is a first in Africa. KT, formerly known as Korea Telecom, disclosed its ICT...
SA needs specialists to realise cloud potential
The race to the cloud continues as South Africa is slowly transforming into a digital economy. Andrew Cruise, CEO of cloud infrastructure provider Routed, says that South Africa's cloud maturity levels are still lower than other countries, but the market looks...
Integration key to improving our mining future
Visualisation and technology-integration are key themes for mining IT and software developers and they are not surprisingly continue to be the most talked about from a mine management and reporting point of view, collaboration and partnering are two hot themes that...
Tech solutions proposed for Armyworm issue
Nesta, on behalf of Feed the Future, has announced that 228 applications were received, mostly from Africa, for the global Fall Armyworm Tech Prize. The prize aims to find digital solutions to identify, track and protect crops from the pest, which has devastated...
LG adds AI to G7
LG Electronics has introduced its latest premium smartphone, the LG G7 ThinQ, focusing on bringing useful and convenient AI features to the fundamental consumer smartphone experience. Powered by the latest Qualcomm Snapdragon 845 Mobile Platform, the LG G7 ThinQ...
Nology debuts Zyxel NebulaFlex hybrid APs
Nology, the official distributor of Zyxel in South Africa, has announced the availability of Zyxel's new NebulaFlex network management platform. "We're excited to be adding NebulaFlex to our existing Zyxel portfolio," says Grant Robertson, product manager at Nology....
Design thinking key to digital business success
In an interconnected world that is constantly changing, we have come to expect businesses, especially of the digital variety, to offer personalised products and seamless services that improve the way we live, work, and play. By Jarryd Chatz, CEO of BitCo To keep up...
Carbon Black, Fortinet unveil joint solution
Next-generation endpoint security provider Carbon Black and Fortinet, which secures enterprise, service provider, and government organisations around the world, have joined forces to provide clients with automated protection against advanced threats and previously...
Project Manager IT
IT Software Development Project Manager with relevant IT qualification, and minimum 3 years' IT project management experience, specific to software development projects in the Financial Services Industry, required to assist in embedding agile practices and...
Software Developer – Java / Spring Boot at Parvana Recruitment
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
DevOps Engineer at Parvana Recruitment
Client Details:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Data Implementation Specialist at Parvana Recruitment
About our client:Our client, established in the 90's and headquartered in Cape Town, has a global presence with over 500+ highly skilled employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing...
Intermediate C# Developer
Are you passionate about coding and eager to grow your career in a dynamic, collaborative environment? We're looking for a skilled Intermediate C# Developer to join an innovative team. Responsibilities: Design and develop high-quality software applications using...
IT Engineer
Hire Resolve's Client are seeking an IT Engineer to join our dynamic team at the Durbanville office. This hands-on technical role involves working with a range of technologies, including Debian/Linux, Arduino, ESP32, Mikrotik, routing, Bash, and Python. The ideal...
Business Analyst (Product) – Western Cape Cape Town
Leading Asset Management company based in Cape Town seeks a smart, dynamic Business Analyst to work with their product team with their bespoke software products.Completed BCom / BSc Honours with approx 1-2 years relevant experience working closely with the Product...
Project Manager IT – Western Cape Constantia
IT Software Development Project Manager with relevant IT qualification, and minimum 3 years' IT project management experience, specific to software development projects in the Financial Services Industry, required to assist in embedding agile practices and...
Software Developer – Java / Spring Boot at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
DevOps Engineer at Parvana Recruitment – Western Cape Cape Town
Client Details:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
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