Black Friday grew conversational customer comms
New data from global communications platform Infobip shows customers prefer conversational experiences on the day of Black Friday, driven by rich channels such as RCS. Infobip recorded new levels of total customer communications interactions on its platform this year,...
Lock down the mobile Web this summer
South Africans familiar with securing mobile devices should also secure their mobile Internet access these holidays. That’s the word from ISPA, SA’s official internet Industry Representative Body (IRB), which says the ability of mobile devices to connect to the...
Icasa regulations set to bring data relief
It's World Consumer Rights Day on 15 March and South Africa's Internet Service Providers' Association (ISPA) is reminding the country's voice and data users of their new rights under the pro-consumer amendments to the End-User and Subscriber Service Charter (EUSSC)...
The next-normal state of the email landscape
After analysing data from more than 10-billion bulk emails from 2020 to 2022, the Everlytic Email Marketing Benchmark Report 2022 has discovered seismic shifts in user behaviour and engagement as the world returned to normal post-Covid. Unpacking insights, trends,...
Hybrid workers exercise more, sleep longer, eat better
A new study has revealed that hybrid working is leading to a healthier workforce, with more time being dedicated to exercise, sleep and healthy eating. Research among more than 2 000 hybrid workers by IWG reveals that the time saved by reduced commuting has led to...
Seacom goes live on Equiano subsea cable
Following its landing in Cape Town in August last year, Seacom has today gone live with express connectivity on the Equiano subsea cable connecting the Mother City to Lisbon, Portugal which it says is the fastest direct route between the two continents. "This launch...
Energy industrial control systems in Africa are a top cyberattack target
According to Kaspersky ICS CERT, in the second half of 2022, the company's security solutions globally blocked 6% more malware families on industrial automation systems than in the first half of the year - 147% more than in the second half of 2021. Compared to other...
SA banks unlock growth in complex conditions
2022 tested the resilience of the South African economy, which began with momentum as the disruptive phase of the Covid-19 pandemic eased. After rallying in the third quarter, StatsSA reported that GDP declined by 1,3% in the fourth quarter, elevating recessionary...
Evolving usage and tight budgets hinder thin clients
Faced with an ongoing transition towards alternative devices and challenged budgets, global shipments of thin client devices declined 24% YoY in the fourth quarter of 2022, according to IDC's Worldwide Quarterly Enterprise Client Device Tracker. Full year shipment...
Dogecoin doesn’t dodge the crypto bullet
Despite being criticised as risky and speculative investments - and often created as a joke - meme coins continue gaining traction fuelled by their growing online communities. Having said that, though, the original meme coin - Dogecoin - is still underperforming in...
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Steps to success in your new career
Heidi Duvenage, head of Sage Talent Solutions, offers advice for people starting a new career in 2017. The start of a New Year brings with it fresh beginnings, making it one of the most popular times of the year to look for a new job. With school leavers, recent...
Fujitsu tames enterprise big data with PRIMEFLEX
Fujitsu is now making it easier for enterprises to tame big data and extract valuable business intelligence from multiple data sources, by extending its PRIMEFLEX for Hadoop integrated systems to also fully support SAP HANA Vora. Increasingly, enterprises are looking...
RS Components debuts easy-to-solder Raspberry Pi prototyping board
RS Components (RS), the trading brand of Electrocomponents, the global distributor for engineers, has launched a 40-pin solder-tag board for the highly popular Raspberry Pi credit-card sized computer board. Exclusively available from RS, the new RS Pro solder-tag...
Are you getting the speeds you have been promised?
The Internet is an essential part of our daily activities, at home and at work, writes Calvin Collett, CEO at iConnect Telecoms. As a result, the performance of your Internet connection can significantly affect productivity and impact leisure activities such as...
Training is the key to continued success in contact centres
As businesses, both large and small, become more digital and move into the world of online, the modern call centre is often the initial, and in some cases the single point of customer contact. But to ensure contact centre agents are equipped to provide a positive...
How to conduct a training needs analysis
In this SoftExpert white paper, Carl Greenberg, a human resources consultant and organisational psychologist and Ian Huntly, CEO and MD of Rifle-Shot Performance Holdings, discuss the importance of conducting a needs training analysis within an organisation....
PoPI compliance a top priority for 2017
Although the Protection of Personal Information Act (PoPI) isn't effective yet, company executives will have to make it a priority for 2017. With the imminent appointment of the Information Regulator, companies urgently need to upgrade their information technology...
Building resilience is key to managing risk
The outcomes-based approach of King IV is a timely invitation for corporate South Africa to get better at managing risk in a world that is getting more risky by the day, says Michael Davies, CEO of ContinuitySA. Davies argues that King IV is directing organisations to...
Dell EMC launches ProDeploy Client Suite
Dell EMC has announced the launch of ProDeploy Client Suite, enabling customers to deploy PCs with greater speed, less effort and increased control. With three different service levels, training and certification, customers have the flexibility to choose the specific...
Managed services lets companies focus on innovation
Ian Summerfield, manager of services portfolio at Jasco Enterprise, writes about how a hands-off approach gives organisations more time for innovation. The arrival of a digital economy has ushered in an era of rapid business transformation. It's brought new business...
Senior C# Developers – Gauteng Johannesburg Region
Looking for a High-Attention-to-Detail Senior C# Developer who will be responsible for developing and enhancing software as well as propose and motivate new innovative solutions. Key Requirements 5+ years' experienceBachelor's Degree / BTechC#MSSQLDesktop &...
Senior ITSM Technical Consultant
Role: Senior ITSM Technical ConsultantLocation: Century City, Cape TownOur client is a leading Software Solutions company and they are looking for a dynamic ITSM Technical Consultant to join their growing team. You will need to be proficient in a specific technology...
Technical Salesforce Business Analyst
ENVIRONMENT:A reputable Independent Asset Management Firm seeks a highly analytical & solutions-driven Technical Salesforce Business Analyst to create innovative ways to drive user adoption and upskilling. You will work with service users and leaders to guide...
Senior ITSM Technical Consultant – Western Cape Cape Town
Role: Senior ITSM Technical ConsultantLocation: Century City, Cape TownOur client is a leading Software Solutions company and they are looking for a dynamic ITSM Technical Consultant to join their growing team. You will need to be proficient in a specific technology...
Technical Salesforce Business Analyst – Western Cape Cape Town
ENVIRONMENT:A reputable Independent Asset Management Firm seeks a highly analytical & solutions-driven Technical Salesforce Business Analyst to create innovative ways to drive user adoption and upskilling. You will work with service users and leaders to guide...
Project Manager
Are you an experienced Project Manager with creative problem-solving skills? Do you have invaluable experience within the training and educator sector? Seeking an exciting opportunity to be a part of a dynamic organization that offers growth? If so, look no further!We...
SAP Functional Consultant at Sabenza IT
?? Join the Fast Lane: SAP Functional MM & PP Consultant Wanted! ??Are you ready to drive innovation and excellence in the automotive industry? If you're a passionate SAP Functional Consultant with expertise in Materials Management (MM) and Production Planning...
IT Technician at weloveIT
Every member of the WeloveIT Team is expected to uphold and embody the Core Values of our Organization: Transparency, Value Add, Fair Partnership and Quality. In order to be successful within our Team, you must exhibit the following qualities: Customer Care, Ubuntu,...
Project Manager – Remote Remote
Are you an experienced Project Manager with creative problem-solving skills? Do you have invaluable experience within the training and educator sector? Seeking an exciting opportunity to be a part of a dynamic organization that offers growth? If so, look no further!We...
SAP Functional Consultant at Sabenza IT – Gauteng Johannesburg Region
?? Join the Fast Lane: SAP Functional MM & PP Consultant Wanted! ??Are you ready to drive innovation and excellence in the automotive industry? If you're a passionate SAP Functional Consultant with expertise in Materials Management (MM) and Production Planning...
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