Customer service agents fail to promote self-service
A massive 60% of customer service agents fail to promote self-service options, according to a survey by Gartner. A Gartner survey of 5 801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do...
Webb takes a new look at the Sombrero Galaxy
NASA’s James Webb Space Telescope recently imaged the Sombrero Galaxy with its NIRCam (Near-Infrared Camera). The image shows dust from the galaxy’s outer ring blocking stellar light from stars within the galaxy. In the central region of the galaxy, the roughly 2 000...
How AI is transforming digital transformation
Kathy Gibson is at Saphila Transcend in Sun City - Change has always been a constant – but in the last couple of years digital transformation has been moving at a faster pace than ever before. This is because, today, technology is transforming transformation, says...
How African companies can avoid transformation pitfalls
Kathy Gibson is at Saphila Transcend in Sun City – Navigating the SAP S/4 HANA journey is different for every company, and requires a customised approach to succeed. This is especially true when it comes to implementing the solution in Africa. Colin Banks, solution...
Services help customers gain AI value
Kathy Gibson reports from Saphila Transcend in Sun City – AI is no longer an option for companies. Those that adopt it faster and better and smarter than others, and do it in the right way, are the companies that will succeed. This is according to Stefan Steinle,...
The future of banking is intelligent – but riskier than ever
As financial institutions worldwide confront intensifying economic volatility, explosive tech acceleration, and the rise of digital rivals they face an existential squeeze - and they must act now or risk irrelevance in an AI-accelerated future, warns new research on...
Majority of Bill Gates’ $200bn pledge heading to Africa
Following his pledge to give away his $200-billion fortune over the next 20 years, Bill Gates has said that the majority of this spend will go to Africa – with a focus on partnering with governments that prioritise the health and well-being of their people. “I...
UCT at forefront of landmark discovery on early human genetics
In a scientific first, a team led by researchers from the University of Cape Town (UCT) and the University of Copenhagen has used ancient proteins to uncover biological sex and hidden genetic variation in Paranthropus robustus - a close, extinct cousin of modern...
PMI contracts for seventh consecutive month
The seasonally adjusted ABSA Purchasing Managers’ Index (PMI) declined by 1.6 points to 43.1 in May, marking a seventh consecutive month in contractionary territory and suggesting ongoing weakness in the manufacturing sector, despite some tentative signs of recovery...
Growing consumer confidence boosts new vehicle sales
New vehicle sales in May experienced a buoyant 22% surge to more than 45 000 units, according to the latest sales data from naamsa | The Automotive Business Council. “It was most satisfying to see customer confidence, boosted by a further interest cut and positive...
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DGSA warns of high risks for SA collaboration
The Directors Guild of South Africa (DGSA) has expressed concern over US President Donald Trump’s proposed 100% tariffs on foreign films entering the US, warning that the move could have severe repercussions for South Africa’s film and television industry. While the...
Qlik adds new analytics migration tool
Qlik has announced the acquisition of the Qloud Cover Migration technology from Stretch Qonnect, a long-standing Qlik Elite Solution Provider. The automated solution, to be branded as the Qlik Analytics Migration Tool, eliminates the complexity of migrating from...
Meta launches anti-scam initiative
Meta has announced a new wave of tools, tips, and partnerships to help people around the world recognise and avoid online investment and payment scams, which continue to evolve in scale and sophistication. Scammers often contact people by email, social media, texts or...
Groceries, FMCG the next big opportunity for e-commerce
Grocery and FMCG e-commerce represents a massive growth opportunity for South African retailers at a time when consumers are more aware than ever of the cumulative effect of inflation on their cost of living and are becoming increasingly intentional in their...
Sustainable opportunities for SA businesses
The majority of South African electricity is generated through fossil fuels, particularly coal, contributing to the rapid warming of the planet, extreme weather patterns, rising sea levels, and unprecedented harm to the natural world. “While this creates challenges,...
Trend Micro delivers AI-powered threat detection
Trend Micro has announced new AI-powered threat detection capabilities designed specifically for enterprises embracing AI at scale. This effort brings together Trend’s deep security expertise with Nvidia accelerated computing and Nvidia AI Enterprise software,...
Audio Overviews now include Swahili, Afrikaans
Google is expanding access to Audio Overviews, which transform documents into engaging, podcast-style conversations, to over 50 languages — including Swahili and Afrikaans. NotebookLM is an AI-powered learning assistant that helps users better understand complex...
VFS Global Leverages SAP for cross-border mobility
VFS Global, the world-leading provider of visa, consular and technology services to governments and diplomatic missions, will leverage SAP software to help it develop leading-edge AI-powered digital solutions for cross-border mobility and citizen services....
Kenya POP strengthens East Africa’s internet ecosystem
Workonline Communications has strengthened its presence in East Africa with the launch of a new Point of Presence (POP) at iColo’s NBO1 data center in Nairobi, Kenya. As East Africa continues to establish itself as a digital innovation hub, robust connectivity is...
FNB debuts Fincents financial literacy platform
FNB has launched its new online financial education hub, www.fincents.co.za, in a bid to ramp up its consumer education efforts and improve financial literacy outcomes among South African communities. The website, which is open to all South Africans regardless of...
Back-end Software Developer (SQL, ASP) (CH1142) (FULLY REMOTE) – Western Cape Stellenbosch
Our client is a forward-thinking technology company committed to transforming how small and mid-sized businesses manage their finances and operations. They develop intelligent, automated systems that streamline accounting, payroll, compliance, and payment workflows —...
BI Consultant
Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...
BI Consultant – Gauteng Johannesburg Region
Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...
Back-end Software Developer (SQL, ASP) (CH1142) (FULLY REMOTE)
Our client is a forward-thinking technology company committed to transforming how small and mid-sized businesses manage their finances and operations. They develop intelligent, automated systems that streamline accounting, payroll, compliance, and payment workflows —...
Advanced Back-End Developer at Sabenza IT & Recruitment – Gauteng Pretoria
We're looking for an Advanced Back-End Developer with a strong technical foundation and a drive to work on cutting-edge, cloud-based applications. This is an opportunity to play a pivotal role in the development, deployment, and operation of high-performance backend...
Software Architect (Java) (JHB) – Gauteng Johannesburg
ENVIRONMENT:A leading global digital solutions technology company based in Johannesburg is seeking a highly experienced and proactive Software Architect to spearhead the design and development of scalable, robust, and cloud-native systems. The ideal candidate will...
AI Specialist – Gauteng Modderfontein AH
Job Summary: We are looking for a forward-thinking and technically skilled AI Specialist to join our team and drive the adoption of artificial intelligence across our warehousing and logistics operations. This role is critical in identifying, developing, and deploying...
Full Stack Java Developer (Advanced) at Sabenza IT & Recruitment
Join Us as a Full Stack Java Developer (Advanced) About UsWe are a powerhouse of innovation in South Africa, delivering cutting-edge IT solutions globally. From SAP and Java to Azure and Cloud, we drive transformative projects that keep us at the forefront of...
Snr. Project Manager
BSc ENGINEER - SENIOR PROJECT MANAGER - DO-178 and DO-252Salary: R 120K - 135k TCTC p/mTHE CLIENT, situated in the Cape Town suburb of Westlake, South Africa, designs, develops and manufactures cutting edge, state of the art, satellite communications solutions for...
Intermediate Full Stack Developer (React / Angular OR Node.js OR .Net)
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
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