New focus on customer-centric strategies
International Data Corporation (IDC) today announced new insights into the expanding role of the chief experience officer (CXO) as a driving force in shaping customer experience strategies across industries. As organisations face increasing competition and evolving...
Lack of budget for talent hinders security
Despite all the efforts companies and organizations worldwide put into preventing cyberattacks, global cybercrime has snowballed to $9,2-trillion in 2024 and is expected to grow by another 70% to $15,6-trillion by the end of a decade. This shocking figure is more...
CoJ’s recent actions undermine good governance – IoDSA
Just days after Mpho Phalaatse was removed as Johannesburg's mayor, a letter to all municipal entities surfaced on social media in which the acting City Manager of Johannesburg instructs the boards of municipal entities to cease holding any "strategic sessions,...
SA consumers lax when it comes to online security
Cisco's recent Consumer Security Survey has gathered insight into how secure (or insecure) South Africans feel online - and, it turns out, they have good reason to be worried. The survey involved 1 006 South African consumers aged 16 and older and revealed that 74% of...
Regional IT spend could break the $100bn barrier
Overall spending on information and communications technology (ICT) across the Middle East, Türkiye, and Africa (META) will top $233,8-billion this year, an increase of 3,9% over 2022. That's according to the latest predictions presented today by International Data...
Healthy growth forecast for WLAN market
The Wireless LAN (WLAN) market is expected to grow another 12% year-over-year in 2023 after hitting a record high of $9-billion in 2022, according to Dell'Oro Group. The industry was plagued by supply constraints in 2022 and manufacturers' backlogs ballooned to record...
Customer service reps avoid new technologies
Forty-five percent of customer service reps (CSRs) avoid adopting new technologies by relying on legacy systems and tools, according to Gartner. A Gartner online survey of 888 CSRs and support specialists from August 2022 revealed access to legacy systems is the main...
Check Point identifies two malicious code packages
Check Point Research (CPR) says it has prevented two recent code package attacks - Python-drgn and Bloxflip - in third-party repositories like PyPi. Code package supply chain attacks involve publishing malicious packages or injecting malicious code into legitimate...
UK regulation plans indicate crypto is becoming mainstream
The UK'S plans to "robustly" regulate the cryptocurrency industry must be championed and highlights that "digital is the future of finance", according to the CEO of deVere Group, Nigel Green. This comes as the UK government plans to bring the cryptocurrency sector...
China’s stricter clean heating policies may have saved thousands
A new study has revealed that China's stricter clean heating policies have improved air quality in northern China - particularly in Beijing and surrounding cities - potentially resulting in over 23 000 fewer premature deaths in 2021 than in 2015. From 2015 to 2021,...
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Admiral Group aims for improved CX
Verint Systems has announced that one of the UK's largest car insurance providers, Admiral Group, has gained new levels of customer insight leveraging Verint Speech Analytics, alongside its Verint Quality Management (QM) and Call Recording solutions. Using the...
First Technology debuts cloud storage offerings
Local IT specialists First Technology National has announced the release of Data Backup/Archiving as a Service, powered by Commvault and FirstNet Technology Services. This is one of the first offerings of its kind in Africa in partnership with Commvault. The solution...
Tech entrepreneurs prepare to wow investors
With DEMO Africa 2016 just hours away, 27 of Africa's top tech entrepreneurs are putting the finishing touches on their presentations to investors from around the world at Africa's biggest investment showcase of African talent. DEMO Africa, a pan-African platform,...
Business continuity conference focuses on Africa
The Business Continuity Institute will be hosting its first ever conference focused on African challenges and solutions. The conference will take place over two days on the 7 and 8 September 2016 at the Hilton Hotel in Sandton, Johannesburg. The Business Continuity...
PayU launches recurring payment solution
PayU has launched a real time recurring (RTR) offering, PayU Xpress, that is set to boost security and convenience for both retailers and consumers. The solution provides South Africa's eCommerce stores with a platform for their shift to a one-click checkout, offering...
Mustek, Optoma forge new partnership in SA
Optoma, a designer and manufacturer of projection and audio products, has formed a new distribution partnership with Mustek, for its operations in South Africa. Effective immediately, Mustek will bring Optoma's cost-effective business and IT range of projectors to...
New technologies demand a new outlook for finance
The days of bankers being able to apply a set of regular criteria when assessing clients' requests for finance are officially over. They have fallen victim to the evolving march of technology and the introduction of machinery and devices that were unheard of and...
How SMAC can increase competitiveness
Business management solution providers are under enormous pressure to reinvent their platforms as the upsurge of social, mobile, analytics and cloud (SMAC) technologies threatens to make traditional enterprise resource planning (ERP) software irrelevant. That's the...
MTN appoints new chief digital officer
MTN SA has strengthened its executive team once again following the appointment of Maxwell Takalani Nonge as the new chief digital officer. Nonge's appointment will be effective 01 September 2016. Nonge is an accomplished professional who has extensive experience in...
Efficiency and safety key to new Pitram release
Micromine has launched Pitram 2015 Version 4.6, a new underground fleet management and mine control solution. Pitram 4.6 includes many new and enhanced features which have been designed to further assist both surface and underground operations to reduce costs,...
Graduate Software Developer – Gauteng Johannesburg Region
Hybrid working model opportunity where coding meets excellence No working experience required We are looking for an enthusiastic Graduate Software Developer to join our experienced Software Development team. You will assist with all functions of software design and...
Systems Administrator
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a CX Systems Administrator to join our financial services client based in Sandton for a 12-months contract role.What you will be...
Data anaylst
Data Analyst/Business Insights Specialist ( Pharma ) This role includes evaluating the performance of the Marketing, Sales and Prescription (Rx) teams against their KPIs and contributing to data improvement initiatives to develop a world class insights and analytics...
Full Stack Developer – 2024-24
Short term contract until December 2024.Our client in the mining industry is looking for a Full Stack Developer to join their team.Are you a passionate Full Stack Developer looking to make a significant impact in a dynamic and innovative environment? Our client is...
Systems Administrator – Remote Remote
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.We are looking for a CX Systems Administrator to join our financial services client based in Sandton for a 12-months contract role.What you will be...
Data anaylst – Gauteng Parktown
Data Analyst/Business Insights Specialist ( Pharma ) This role includes evaluating the performance of the Marketing, Sales and Prescription (Rx) teams against their KPIs and contributing to data improvement initiatives to develop a world class insights and analytics...
Full Stack Developer – 2024-24 – Remote Remote
Short term contract until December 2024.Our client in the mining industry is looking for a Full Stack Developer to join their team.Are you a passionate Full Stack Developer looking to make a significant impact in a dynamic and innovative environment? Our client is...
Automation Engineer
Automation Engineer needed for a modern high speed manufacturing facility for a global FMCG organisationThis global manufacturer seeks a suitably qualified Engineer to maintain the automation network, hardware and software to deliver optimal performance and...
System Administrator – Johannesburg, Gauteng (Contract)
Systems Administrator - Johannesburg, Gauteng Are you passionate about taking your career to the Financial Services space? Then, do I have the opportunity for you! As a Systems Administrator you guarantee that production and service delivery align with the objectives...
Automation Engineer – Gauteng Vereeniging
Automation Engineer needed for a modern high speed manufacturing facility for a global FMCG organisationThis global manufacturer seeks a suitably qualified Engineer to maintain the automation network, hardware and software to deliver optimal performance and...
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