Capitec enhances CX with cloud-based services
Kathy Gibson reports from AWS Summit in Sandton - Capitec is adding features to its AWS-based app that will allow customers to place calls from within the app. Customers can already access the app without having to use data - and now the calls to Capitec will also be...
Updated global treaty to optimise radio spectrum management
The International Telecommunication Union (ITU) has released an updated version of the Radio Regulations, the international treaty governing the global use of radio-frequency spectrum and satellite orbits. Entering into force on 1 January 2025, the 2024 edition of the...
Despite challenges, tourism gains ground
International tourism continues to show signs of a strong and steady recovery from the impact of the pandemic despite significant mounting economic and geopolitical challenges. According to the latest UNWTO World Tourism Barometer, international tourism saw a strong...
Top global tech stocks lost more than $3,3trn in Q2
The ongoing geopolitical situation and rising inflationary pressure continue to impact the technology sector with 24 of the top 25 technology companies reporting a combined loss of $3,3-trillion in their market capitalisation (MCap) in Q2 2022, finds GlobalData....
June goes into the record books as sixth warmest
Globally, June 2022 was the sixth-warmest June in the 143-year NOAA record. The year-to-date (January-June) global surface temperature was also the sixth warmest on record. According to NCEI’s Global Annual Temperature Outlook, there is a greater than 99% chance that...
Another decline for smartphone shipments
Worldwide smartphone shipments declined 8.7% year over year in the second quarter of 2022 (2Q22), according to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. This marks the fourth consecutive quarter of decline...
Chatbots set to be primary customer service channel by 2027
By 2027, chatbots will become the primary customer service channel for roughly a quarter of organizations, according to Gartner. "Chatbots and virtual customer assistants (VCAs) have evolved over the past decade to become a critical technology component of a service...
Software needed to monitor social and environmental sustainability
While environmental issues have dominated the ESG/sustainability narrative, a recent International Data Corporation (IDC) survey finds that social sustainability topics account for the largest share of use cases for sustainability software. These human and social...
Disappointing Q2 results drive urgency to boost Meta ad business
Meta has reported its first-ever year-over-year drop in revenue. Rachel Foster Jones, thematic analyst at GlobalData, offers her view: "Meta is facing the perfect storm, from slashed advertising budgets due to inflation, Apple's crackdown on privacy, competition with...
Electronic visas could transform travel
SITA today announced the launch of SITA eVisa and SITA Electronic Travel Authorisation to meet the rapidly-growing demand from governments for digital visa systems to stimulate national economies after Covid-19, strengthen security and improve the travel experience....
More News Today
Alcatel-Lucent solution boosts collaboration
A new set of collaborative applications and capabilities have been added to the Alcatel-Lucent OpenTouch Suite for SMBs giving employees, businesses and channel partners better communications tools to help business grow. SMBs are looking to work smarter to reach...
A new dimension of customer engagement
While most organisations are contemplating how to develop a meaningful customer engagement strategy, retailers in the US have moved one step ahead and are merging brick-and-mortar and digital strategies. Known as an onmi-channel, it is what all organisations that take...
Nokia 105, Nokia 105 Dual SIM launched
Microsoft has announced the new Nokia 105 and Nokia 105 Dual SIM. Aimed at first time mobile phone buyers, as well as people looking for a reliable back-up device for their smartphone, the new Nokia 105 will enable more people to have a voice and experience the...
Phoenix Distribution to distribute IP-guard
The days where network security was about antivirus and firewalls have long gone. Businesses today need to protect their networks from unauthorised access, copying and exfiltration of data. They also need to protect themselves from one of the biggest threats out...
WhiteSpace Alliance grows global deployment
The WhiteSpace Alliance (WSA) has announced that technology sharing and interoperability testing among its members is accelerating global deployment of TV band Internet access. WhiteSpace Alliance has been at the forefront of developing standards-based...
MasterCard, Premier Bank break into Somalia
At the World Economic Forum on Africa, MasterCard announced its partnership with Premier Bank, becoming the first international payments network to enter Somalia. As a result of the partnership, Premier Bank will now issue and accept the first MasterCard-branded...
Genesys integrates with Skype For Business
Genesys has announced an integration with Skype for Business to deliver best-in-class customer engagement, contact centre and unified communication solutions all from one single place: the Genesys Customer Experience Platform. Genesys is one of the first enterprise-class contact centre solutions providers to achieve a native integration with Skype for Business using the Unified Communications Managed API, part of the Skype Developer Platform.
UC gets real with Connection Telecom
For all the talk about unified communications (UC), few companies have delivered a truly connected platform and ecosystem with real business benefit. Cloud-based PBX provider, Connection Telecom is here to change all that with its Telviva business communication...
Arbor Networks releases Q1 2015 DDoS report
Arbor Networks, a provider of distributed denial-of-service (DDoS) and advanced threat protection solutions for enterprise and service provider networks, has released its Q1 2015 global DDoS attack data. The data shows a continuation of extremely high volume attacks,...
Intervate a Microsoft finalist
Intervate, a T-Systems company, has announced it has been named a finalist in the 2015 Microsoft Public Sector: CityNext Partner of the Year Awards. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and...
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POSITION: Project ManagerThe Project Manager Role is for Denmark on a Pharmaceutical Project about 40mins drive North of Copenhagen LOCATION: DENMARK RENUMERATION PACKAGE: Salary Package of €130K +€8.5K NetLocal Allowance.Work Rotation would be 3 Weeks In Denmark On...
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My client is seeking a Recon Analyst with foreign currency and domestic trading products banking experience to be responsible for performing detailed account reconciliations, identifying discrepancies, and resolving issues to ensure accurate financial reporting. This...
Project Manager (Construction) at READE RECRUITMENT – Remote Remote
POSITION: Project ManagerThe Project Manager Role is for Denmark on a Pharmaceutical Project about 40mins drive North of Copenhagen LOCATION: DENMARK RENUMERATION PACKAGE: Salary Package of €130K +€8.5K NetLocal Allowance.Work Rotation would be 3 Weeks In Denmark On...
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