Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
Red flag for ransomware …
Sophos has released findings on how attackers are using the Log4Shell vulnerability to deliver backdoors and profiling scripts to unpatched VMware Horizon servers, paving the way for persistent access and future ransomware attacks. A new technical paper, "Horde of...
South Africans less exposed to QR code fraud despite international worries
The war in Ukraine has added concerns to an already tense cybersecurity environment. Additionally, recent international coverage about scammers using QR codes to misdirect funds is fuelling fraud uncertainty. But South African consumers, while wise to remain vigilant,...
How scammers use phishing kits
In 2021, Kaspersky researchers blocked 1,2-million individual phishing pages based on 469 phishing kits - which are ready-made fake page templates - that allow cybercriminals to launch phishing attacks effortlessly. Since a phishing site can be blocked quickly,...
15m new jobs needed to combat Africa’s unemployment crisis
More than 15-million decent jobs must be created for Africa by 2025 if governments are serious about making a dent in its unemployment crisis, according to a new charter launched today. The People's Charter on Jobs in Africa - created by the Jobs Now Africa Coalition...
Advanced cancer patients at high risk of pain and depression
Researchers from the University of Cape Town's (UCT) Division of Interdisciplinary Palliative Care and Medicine and the Division of Radiation Oncology, in collaboration with colleagues in private practice and at King's College London, have found a high physical and...
Reliability most important factor when choosing flights in SA
A study by academics in the Faculty of Management Sciences at Mangosuthu University of Technology (MUT) found airline reliability to be the most important attribute that influences customer preference and choice of airline in South Africa, ahead of ticket prices and...
Competitive pricing, network monitoring principal factors in SD-WAN selection
New research from TeleGeography has revealed that competitive pricing and monitoring features rank highest when it comes to SD-WAN vendor selection, while WAN optimisation and standardisation rank the lowest. The research also reveals that across all capacities,...
Millennials, Gen Z want NFTs in their investment portfolios
More than half of millennials and nearly three-quarters of Generation Z are considering including NFTs into their investment portfolios, reveals a new survey. The findings from a global poll carried out by deVere Group show that 52% of those born between 1980 and...
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Atio offers voice biometrics via OneVault partnership
Atio has partnered with voice biometric authentication service provider OneVault to offer voice biometric solutions to its customers. According to Atio’s CEO, Chris Van der Sande: “ATIO has been focused on introducing innovative solutions into our overall solution...
Ocular Technologies offers Aspect’s cloud solution
Ocular Technologies, a South African contact centre solutions provider and Aspect 2014 Partner of the Year for Europe and Africa, will be offering Aspect’s cloud contact solution to its clients. “No longer an outlandish term, the usage of ‘cloud-based solution’ is...
No silver bullet for security
The security landscape is a complex one, and several layers of defence at multiple points in the organisation are needed to successfully combat today’s sophisticated threats. Unfortunately, for too many businesses, the idea of a ‘quick fix’ is tempting, and they learn...
Weak passwords threaten the enterprise
Research reveals time and again that weak login credentials, including passwords, remain among the top causes of data breaches around the world. Despite this, individuals continue to choose weak and insecure passwords to protect their most sensitive data. Simon...
Always-on enterprise storage key for cloud-based big data
The data explosion is a well-known fact, and big data is having a profound impact not only on the volume of data but also the variety of data generated and the velocity at which it is being created, writes Kalvin Subbadu, sales manager: components at WD South Africa....
VMware enhances vCloud Director
VMware has announced the general availability of VMware vCloud Director 5.6 the first release designed exclusively for VMware vCloud Air Network service providers. The update to vCloud Director will provide access to new enhancements used in VMware vCloud Air...
Nedbank deploys Gemalto solution
Gemalto announces that Nedbank, a leading commercial bank in South Africa, is deploying its Ezio eBanking solution to provide their wholesale customers with unmatched online transaction security and superior convenience. Gemalto also provides Nedbank with consulting...
Security tips from Kaspersky Lab
Security experts from Kaspersky Labs share the security measures they use to protect their own communications via e-mail, instant messaging tools, smartphones, and while browsing over computer networks and interacting with the physical world.
Veeam announces Endpoint Backup Free
Veeam Software, the innovative provider of solutions that deliver Availability for the Modern Data Centre, has announced Veeam Endpoint Backup Free, a simple and free standalone solution that enables users to back up Windows-based laptops and desktops to an internal...
NAS storage meets SME needs
For the small to medium enterprise (SME) and even the consumer, data storage is becoming an increasing concern, says Anamika Budree, sales manager, Branded Products at WD South Africa. The growing volume of content, whether it be business-related or personal, and the...
Solution Analyst – Hybrid Role – Gauteng Centurion
Requirements:A minimum of 5 years of experience in business/ Systems analysis or similar role.Exceptional analytical and conceptual thinkingAbility to effectively influence stakeholders and clients to determine acceptable solutionsExcellent documentation...
Oracle PL/SQL Developer (CH1013) – Western Cape Kuils River
Our client, in the Payments and Lending industry is seeking a skilled Oracle PL/SQL Developer with 3 to 5 years of experience, including expertise in Oracle Forms. The ideal candidate will be responsible for developing, implementing, and maintaining Oracle database...
Development Team Lead: C# – Gauteng Pretoria
TitleDevelopment Team Lead: C#DescriptionResponsibilities/Tasks: ·Implementing code that can be reused on multiple platforms·Breaking down complex issues into smaller manageable tasks·Support existing and develop new functionality and components.·Understand existing...
Development Team Lead
Contract: Start ASAP - March 2025 Please note that these vacancies will be based in Cape Town or Johannesburg/Pretoria area/office and that a Hybrid work approach will be applicable. Requirements: Relevant tertiary qualification in Information Technology or...
Network Engineer
ENVIRONMENT:A dynamic provider of IT Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where you will be expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP...
Software Developer – Finance Industry
Hire Resolve's client, a leading company in the finance industry, is seeking a talented Software Developer to join their team. As a Software Developer, you will have the opportunity to work on innovative software solutions that have a direct impact on the financial...
Development Team Lead – Gauteng Pretoria CBD
Contract: Start ASAP - March 2025 Please note that these vacancies will be based in Cape Town or Johannesburg/Pretoria area/office and that a Hybrid work approach will be applicable. Requirements: Relevant tertiary qualification in Information Technology or...
Network Engineer – Western Cape Pinelands
ENVIRONMENT:A dynamic provider of IT Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where you will be expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP...
Software Developer – Finance Industry – Western Cape Cape Town
Hire Resolve's client, a leading company in the finance industry, is seeking a talented Software Developer to join their team. As a Software Developer, you will have the opportunity to work on innovative software solutions that have a direct impact on the financial...
Senior C# Developer
Contract position: Start ASAP - March 2025Based in Cape Town or Johannesburg/Pretoria area/office and a Hybrid work approach will be applicable. Minimum Requirements: Relevant tertiary qualification in Information Technology or Computer/Engineering Sciences and/ OR at...
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