Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
Conversation hijacking doubles in 2021
Users are frequently aware of plain phishing schemes and do not open any fraudulent links or attachments, especially when they appear out of nowhere and with no context. However, conversation hijacking is an advanced type of phishing attack where fraudsters use...
High-performance computing innovator wins Turing Award
Jack Dongarra, an innovator in computational software development who holds joint appointments at the University of Tennessee and Oak Ridge National Laboratory, will receive the 2021 A M Turing Award from the Association for Computing Machinery. The award recognises...
Intel unveils the fastest desktop processor yet
Intel has announced full details and availability for the new 12th Gen Intel Core i9-12900KS, the world's fastest desktop processor. The new chip It delivers up to 5,5 GHz max turbo frequency, in spec with Intel Thermal Velocity Boost and features Intel Adaptive Boost...
Obituary: Denis Smit
Denis Smit, a director of BMI-T and well-known doyen of the IT industry, died yesterday (29 March 2022). Smit was one of the original members of research company BMITechKnowledge, known today as BMIT. BMI was founded in the late 1970s, with BMITechKnowledge Group...
Analogue switch-off deferred to 30 June
The date for television's analogue switch-off date has been deferred from 31 March to 20 June by the High Court. Khumbudzo Ntshavheni, minister of communications and digital technologies, has urged e-TV - which brought the challenge to the switch-off - to desist from...
South Africans switch on to digital payments
A massive 90% of South African respondents to a Kaspersky Digital Payment survey reported an increase in their use of e-wallet and mobile banking in 2021. Covid-19 was one of the main factors for that. In particular, online payment services helped 56% of the...
Unemployment reaches record 35,3%
The official unemployment rate for the fourth quarter of 2021 was 35,3%, according to Stats SA's Quarterly Labour Force Survey (QLFS). The number of employed persons increased by 262 000 to 14,5-million, while the number of unemployed persons also increased by 278 000...
Africa’s biggest NFT collection goes live
Operated by a group of crypto natives and art lovers at global crypto asset manager Invictus Capital, the Invictus NFT Lab's first project aims to demonstrate the potential for blockchain technology to bring tangible benefits to the real world -- while remaining...
More News Today
New Dell Inspiron 5348 available from DCC
The new Dell Inspiron 5348 from distributor Drive Control Corporation (DCC) is the latest evolution of All-in-One computing, offering everything the consumer or small office, home office (SOHO) user needs to power both productivity and play. This 23-inch All-in-One...
Oracle unveils Fusion Middleware innovations
At Oracle OpenWorld 2014, Thomas Kurian, executive vice-president of product development at Oracle, unveiled new innovations in Oracle Fusion Middleware, the cloud platform for digital business. Kurian highlighted major updates across the entire Oracle Fusion...
Kaspersky, Interpol, Europol sign agreement
Kaspersky Lab has signed an agreement with Interpol and a memorandum of understanding with Europol to extend the scope of cooperation between the company and the law enforcement agencies in their joint fight against cybercrime. Kaspersky Lab has taken its...
Essential productivity components for WFP
Printing environments continue to be challenged by a growing demand for productivity: to deliver output faster and with greater image quality, yet with less waste, lower costs and a diminished impact on the environment, says Hennie Kruger, DDS product and marketing...
Fortinet firewalls win NSS rating
Fortinet - a global leader in high-performance network security, announced that the FortiGate-1500D and FortiGate-3600C demonstrated best value for performance, with the lowest price per protected Mbps of throughput in real-world comparative analysis conducted by...
Reconciliation key in agile analytics
Businesses need data in analytics systems and processes in order to make business decisions but two of the biggest challenges they face are timeliness and agility, says Mervyn Mooi, director at Knowledge Integration Dynamics. It can take too long to get the data...
Welcome to the age of the customer
The nature of today’s business environment means that nearly every customer experience is fuelled by technology. More than ever before it’s become imperative for business to leverage a combination of people, processes and technology to create meaningful customer...
e4 enhances training offering with eAcademy
South African ICT solutions and services company e4 has taken its training to a new level and launched their new eAcademy, complete with the latest in digital technology, to provide clients with comprehensive training on all e4 solutions. Reflecting the Company’s...
Kaseya release delivers security, compliance
Kaseya, the leading provider of cloud-based IT management software, has announced the availability of Release 8 of its product portfolio. In addition to delivering innovations across Kaseya’s core IT, cloud and remote management solutions, this product enhancement...
ITTIA connects Android to big data
ITTIA, a global supplier of embedded relational database software, has announced the availability of bidirectional synchronisation for Android apps to bridge the gap of collecting big data on-the-go. Due to an unprecedented influx of sensitive data that is managed and...
Automation Tester
Ready to test the waters of banking software with precision and finesse? Dive into this opportunity where every bug squashed is a step closer to financial harmony. Minimum Requirements: ISTQB Certification5-7 years experienceExposure to Azure DevOps tools and...
DBA Specialist (Linux) at Parvana Recruitment
About our client: Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a...
IT Engineer
Job Title: IT EngineerHire Resolves client is currently seeking a highly skilled and motivated IT Engineer to join their team in Hoedspruit, Limpopo. The ideal candidate will have a strong background in IT systems, networks, and infrastructure support. They will be...
Group Corporate Benefit Specialist
GeneralObtain relevant information to draft proposals to clientsAttain various quotations from the providersAttend appointment with broker to offer products, assist with queries and give specialist insights and advice on types of benefits in the marketSubmission of...
IT Technician
IT TechnicianOur client in Stellenbosch is seeking an IT technician to assist with desktop support. Relevant A+ and N+ certification required. Desired Skills: Desktop support Ticket management Hardware/Software install & setup Learn more/Apply for this...
Control Systems Programmer – Gauteng Sandown
BSc / BEng / BTech Electrical (Process Instrumentation)ECSA Pr. Eng. Registration preferableRegistered Candidate Engineer an optionMinimum requirements: Primary responsibility would be : Industrial control system design, programming and commissioning in the mining...
Automation Tester – Gauteng Johannesburg
Ready to test the waters of banking software with precision and finesse? Dive into this opportunity where every bug squashed is a step closer to financial harmony. Minimum Requirements: ISTQB Certification5-7 years experienceExposure to Azure DevOps tools and...
DBA Specialist (Linux) at Parvana Recruitment – Gauteng Johannesburg
About our client: Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a...
IT Engineer – Limpopo Hoedspruit
Job Title: IT EngineerHire Resolves client is currently seeking a highly skilled and motivated IT Engineer to join their team in Hoedspruit, Limpopo. The ideal candidate will have a strong background in IT systems, networks, and infrastructure support. They will be...
Group Corporate Benefit Specialist – Eastern Cape Gqebera
GeneralObtain relevant information to draft proposals to clientsAttain various quotations from the providersAttend appointment with broker to offer products, assist with queries and give specialist insights and advice on types of benefits in the marketSubmission of...
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