Customers vote no to AI in customer service
A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...
These are the top risks facing the TMT sector
Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive - yet, with such a rapid pace of change comes...
AMD Instinct drives HPC, AI applications
AMD has announced the availability of the AMD Instinct ecosystem with expanded system support from partners including ASUS, Dell Technologies, Gigabyte, HPE, Lenovo and Supermicro; the new AMD Instinct MI210 accelerator; and the robust capabilities of ROCm 5 software....
NVidia debuts advanced enterprise AI infrastructure
NVIDIA has announced the fourth-generation NVidia DGX system, believed to be the first AI platform to be built with new NVidia H100 Tensor Core GPUs. DGX H100 systems deliver the scale demanded to meet the massive compute requirements of large language models,...
Annual compliance training will be cut in half by 2025
By 2025, corporate compliance departments will reduce annual compliance training by 50%, displacing costs in favor of embedded workflow-based controls to guide employees, according to Gartner. "Many compliance leaders are dissatisfied with the effectiveness of their...
WASPIES Awards recognise innovation, excellence
The Wireless Application Service Providers' Association (WASPA) held its inaugural WASPIES Awards, celebrating members that have made stellar contributions to the industry over the last year. WASPA was formed in 2004 to serve as a self-regulatory body with a mandate...
Password reset notification scams are still with us
Most online services have a built-in security system that alerts an employee when it detects "unusual" activity on their account. For example, services send notifications about attempts to reset the phone number and e-mail address linked to the account, or the...
Companies advised to redesign employee experience as women rethink work
To retain current female workers and attract new talent, organisations must redesign their employee experience to include women's lived experiences and preferences, according to Gartner. An October 2021 Gartner survey of 3 515 employees revealed 65% of women report...
Global supply shortages drive Africa’s smartphone shipments down
Newly released data from IDC's Worldwide Quarterly Mobile Phone Tracker shows that Africa's overall mobile phone market suffered a year-on-year (YoY) decline of 11,3% in Q4 2021 to total 48,6-million units. The feature phone market was down 14,3% to 27,1-million...
What the Ukraine war means for emerging markets
Emerging markets will be impacted by Russia's invasion of Ukraine, but the scope and scale differs by market. By Tom Wilson, head of emerging market equities at Schroders Since Russia's invasion of Ukraine on 24 February, the pace of escalation has been rapid. Not...
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VIDI streaming service launches in SA
South Africa’s easy-to-access online streaming entertainment hub, VIDI - which allows viewers to watch their favourite TV series and movies as and when they want - has been unveiled. VIDI is the first South African streaming service to offer both a monthly...
Leasing IT equipment is a win-win situation
Since the 2009 recession, many businesses have been forced to find innovative ways in which to cut back costs. One of the trends that have emerged out of this is for businesses to rent the ICT equipment they might need – such as computers and telephone systems –...
Datacentrix scores Cisco award hat trick
Integrated ICT solutions and services provider, Datacentrix has received Cisco’s Customer Satisfaction Excellence recognition for the third year running. “Considering that the Datacentrix Cisco business unit only came into being three years ago, this is an excellent...
Aptean launches new Axis ERP release
Aptean, represented in South Africa by Rifle-Shot Performance Holdings, has launched Axis 6.2, the latest version of its industry-leading ERP (Enterprise Resource Planning) solution designed for metals producers, wire and cable manufacturers and metals service...
Junk Mail rolls out Magic solution
Magic Software Enterprises, a global provider of software platforms for enterprise mobility, cloud applications, and business integration, has announced that Junk Mail through their SugarCRM reseller, Strategic Dimensions, chose Magic’s end-to-end enterprise mobility...
kalahari.com appoints new CTO
Technical infrastructure has always played a central role in kalahari.com’s ability to deliver the best online shopping experience for its customers as South Africa’s leading e-tailer. As kalahari.com continues to focus on bringing its customers new, quality products...
IT in Africa’s construction industry
An integral component of today’s construction industry is IT. Utilising the data it generates, IT contributes significantly to meeting industry needs and adapts to and supports construction trends.It is in fact one of the core utilities or services that support an...
Ericsson launches indoor picocell
Smaller buildings and venues have the same mobile broadband coverage and capacity requirements as their larger counterparts. But, in these smaller locations, this must be achieved at lower cost, both in terms of total installed capex and ongoing opex. With hundreds of...
Banks can learn from cybercriminals
Cybercrime costs the South African economy R5,8-billion a year and 19% of online banking users have fallen victim to online fraud, up from 10% a year ago, says William Lawrence, regional practice lead: Fraud and Financial Crimes at SAS. Understanding how...
Cisco delivers UCS for IoT
Cisco has introduced significant innovations to its Unified Computing System (UCS), delivering a broader and more powerful portfolio of technologies to help customers capitalise on the next data centre transition brought about by the Internet of Everything. The new...
Senior Application Developer – Gauteng Gauteng
Are you a seasoned Senior Application Developer looking for your next challenge? We're looking for a talented and motivated Application Developer to join our growing team.This role involves delivering robust and efficient software solutions. The incumbent will be part...
Data Analyst at Parvana Recruitment – Western Cape Cape Town
About our client:An international and highly regarded organisation dedicated to "doing good" for society, they are renowned for their ethics, upliftment programs and while their tech environment is leading edge, this organisation is ideal for someone who wants to make...
Mobile Engineer ( IOS) – Western Cape Cape Town CBD
This position reports to the Mobile Engineering Team Lead. Help design, develop and refine new featuresLocate and resolve bugs and crashesBrainstorm new ideas and conceptsWork with teammates on design, code reviews, and estimationWe expect you to:Be...
Systems Administrator – Western Cape Elsies River
This role will require you to be on site / in office Africa's leading specialist in the manufacturing of premium knitted and woven mattress fabric based in Elsies River industrial is seeking to fill the role of a System Administrator. Job Summary: To support a...
Junior Business Analyst – Gauteng Sandown
Duties & Responsibilities Carryout analysis of requirements by checking for derived requirements that are logical to customers' requests.Create and develop functional requirements of systems to improve quality, performances, external interfaces, and...
.NET Developer
We are looking for a skilful .NET developer to join our team of developers. If you are looking for a place to get challenged and get exposure to various projects, this might be the opportunity you are looking for. Minimum Qualifications B.Sc Computer Science, B. Eng...
Data Analyst at Parvana Recruitment
About our client:If you are looking for a meaningful and impactful contribution to philanthropic initiatives while earning well and working for a dynamic, organised and innovative global organisation, this employer is well worth considering. What you will be...
Automation Tester
Job Spec 3 + Years of Automation Testing experience with Selenium Java API Testing experience required Added advantage of Appium experience/ knowledge Added advantage of Devops/ CI-CD experience / knowledge No CSV holders with company name on CSV Visa. Desired Skills:...
Excel Data Specialist
Excel boffin required to start asap! Our client in the insurance industry is looking for a Excel fundi to be responsible for ensuring the integrity of high volumes of data. You will be responsible for drawing down reports and ensuring data is clean - strong financial...
Junior Business Analyst – Gauteng Sandown
Duties & Responsibilities Carryout analysis of requirements by checking for derived requirements that are logical to customers' requests.Create and develop functional requirements of systems to improve quality, performances, external interfaces, and...
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