Top performing supply chain organisations are investing in artificial intelligence and machine learning (AI/ML) to optimize their processes at more than twice the rate of low performing peers, according to a survey by Gartner. The survey also revealed that the best...

By 2027, 30% of the Fortune 500 will consolidate postpurchase tasks such as expansion, service, success and renewal into a unified customer-facing employee role, according to Gartner. Generative AI (GenAI) promises to automate greater portions of customer service...

Cyber attacks often go undetected in organisations' systems, usually only detected when a ransom demand is made. This is one of the findings in Sophos's "Active Adversary Playbook 2021", which details attacker behaviors and the tools, techniques and procedures (TTPs)...

The simplicity of a recently discovered phishing scheme originating from the Middle East has seen fraudsters in other countries copying it, putting mobile users' financial information at risk, warns Kaspersky. Attackers, typically under the guise of a postal service,...

Death rates among adults in the 30 days after being admitted to critical care with suspected or confirmed Covid-19 infection appear considerably higher in Africa than globally. This is according to a prospective observational study from 64 hospitals in 10 African...

The World Tourism Organization (UNWTO) and Google have signed a new agreement to work together and lead global tourism's recovery through innovation, education, and market intelligence. The new Memorandum of Understanding (MoU) builds on past co-operation between the...

The South African Institute of Professional Accountants (SAIPA) has launched its National Accounting and Maths Olympiad (NAMO), a reboot of its annual National Accounting Olympiad. Unlike previous years, the 2021 competition will be held in a case study format where...

Revenue from next-generation technologies has boosted Telkom's earnings for the year to 31 March 2021. Growth, now driven by the mobile business, saw EBITDA grow 11,7% to R11 973-million, with EBITDA margin expanding by 2,8 ppts to 27,7%. Group revenue grew 0,4% to...

Commonwealth health ministers have today issued a joint statement after their annual meeting in which they called for swift and equal access to Covid-19 vaccines for everyone around the world. In the statement on behalf of the 54 Commonwealth member countries, they...

An international coalition of 27 think tanks has called on governments to reject a proposal at the World Trade Organisation to cancel intellectual property rights for Covid vaccines. The Joint Declaration credits IP for the research collaborations and manufacturing...