Financial crime compliance an expensive exercise
Financial crime compliance costs increased for 98% of financial institutions in 2023, with the total cost of financial crime compliance in EMEA reaching $85-billion. This is according to LexisNexis Risk Solutions' latest "True Cost of Financial Crime Compliance Study...
AI seen to impact customer experience
Artificial intelligence (AI) is having an impact on customer experience, according to research conducted by Forrester Consulting on behalf of Experian. The study found that 65% of surveyed business leaders believe that AI has positively transformed their customer...
Firms should shelve NPS as customer service measure
By 2025, more than 75% of organisations will have abandoned Net Promoter Score (NPS) as a measure of success for customer service and support, according to Gartner. Customer service and support leaders should move now to build the case to remove NPS from...
Africa urgently needs 20m vaccine doses
Africa needs at least 20-million doses of the Oxford-AstraZeneca vaccine in the next six weeks to get second doses to all who received a first dose within the eight to 12-week interval between doses recommended by the World Health Organisation (WHO). A single dose of...
Discovering Africa’s top technology innovators
For the first time, future-shapers from all 55 African Union member states now have the chance to participate in the largest independent startup ecosystem-driven competition in the world with the opening of nominations for the Global Startup Awards (GSA) Africa. The...
Companies must reinvent their employee value proposition
To attract and retain talent, HR leaders must evolve their employee value proposition (EVP) to provide a more human deal that centres on the whole person, according to Gartner. Employers must redesign their EVP to deliver employees a life experience - not just an...
Resellers challenge SITA client devices tender
By Kathy Gibson - Disgruntled ICT resellers excluded from the latest transversal contract won a qualified victory during an informal protest at the State IT Agency (SITA) this morning. A group of resellers converged on the agency's Erasmuskloof offices to ask...
Covid and the long-term impacts on Africa
Kathy Gibson reports - Businesses in Africa face an unprecedented crisis as a result of Covid - as well as social and economic impacts that will be felt long after the world returns to some form of normal. Isaah Mhlanga, chief economist at Alexander Forbes, points out...
2021 smartphone growth to hit highest level since 2015
Following back-to-back quarters of growth, International Data Corporation (IDC) has raised its near-term outlook for the global smartphone market. According to the IDC Worldwide Quarterly Mobile Phone Tracker, shipments of smartphones are forecast to reach...
Digital experiences don’t impact customers’ purchases
A significant 58% of customers believe that most brands' digital experiences have little to no impact on what they end up buying, according to Gartner. With 89% of brands prioritizing customer-facing digital experiences in 2021, it's imperative that chief marketing...
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Software Support Engineer T1 – Western Cape Cape Town
ENVIRONMENT:Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is known for its utilization of cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Line Support...
Full Stack Developer
Are you a skilled Full Stack Java Developer Developer with a passion for innovation and cutting-edge technology? Our client is seeking a talented Full stack Java Developer to join their dynamic team at their Midrand/Menlyn location. As a global leader in the...
Specialist: Systems Developer
ENVIRONMENT:A dynamic organization specializing in Research Data Infrastructure seeks the expertise of a seasoned Systems Engineer. The role entails designing and implementing automation pipelines for both data and metadata. These pipelines will support the management...
Business Analyst (1833) KG
HAT WILL BE YOUR ROLE AND RESPONSIBILITIES?Business case development Modelling techniques and method User training Compiling of user and operational manuals User sign off Implement advanced strategies for gathering, reviewing, and analysing functional and technical...
Project Manager IT at QES
My client based in Cape Town (North) is currently looking for a Project Manager (Investments) to join them on an independent contract basis The Project Manager will be accountable for the end-to-end management and delivery of key of project deliverables to contracted...
Software Engineer
Key Responsibilities Prototyping and software development of the telescope operational software (all stages of the full software development life cycle may be encountered).Provide hands-on technical support in the system administration of the hardware platforms,...
Data Scientist
Hire Resolve's client is currently looking for a Data Scientist to join their team in Johannesburg. As a Data Scientist, you will have the opportunity to work on exciting and complex projects that utilize cutting-edge data analytics and machine learning techniques.In...
Full Stack Developer – Gauteng Menlyn
Are you a skilled Full Stack Java Developer Developer with a passion for innovation and cutting-edge technology? Our client is seeking a talented Full stack Java Developer to join their dynamic team at their Midrand/Menlyn location. As a global leader in the...
Specialist: Systems Developer – Western Cape Cape Town
ENVIRONMENT:A dynamic organization specializing in Research Data Infrastructure seeks the expertise of a seasoned Systems Engineer. The role entails designing and implementing automation pipelines for both data and metadata. These pipelines will support the management...
Business Analyst (1833) KG – Gauteng Midrand
HAT WILL BE YOUR ROLE AND RESPONSIBILITIES?Business case development Modelling techniques and method User training Compiling of user and operational manuals User sign off Implement advanced strategies for gathering, reviewing, and analysing functional and technical...
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