These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Public carsharing fleet will reach 971k vehicles by 2025
According to a new research report by IoT analyst firm Berg Insight, the number of users of carsharing services worldwide is forecasted to grow from 71,9-million people in 2020 at a compound annual growth rate (CAGR) of 21,5% to reach 190,3-million people in 2025....
EOH responds to SIU statement
Following reports that EOH will pay back millions relating to the Department of Defence (DoD) contract, the company has issued the following statement: EOH wishes to provide clarity on the events that led up to the signature of the Acknowledgement of Debt (AoD), which...
BITF confirms where ICT skills are scarce
The South African ICT sector is experiencing skills shortages in 25 job categories, although a number of graduates holding these skills are still unemployed. These are among the findings of the ICT Sector Survey 2021 report, compiled by Black IT Forum (BITF) deputy...
African family firms must act now to secure their future
Africa's family business leaders are optimistic and ambitious about their growth and economic recovery for 2022. Although the overall outlook for family businesses is positive, business owners will need to address the challenges and opportunities that come with...
iPad hits 540m units in lifetime sales
Apple's iPad sales spiked in 2020, as lockdown measures forced people worldwide to switch to working and educating at home. The surge in demand for iPad tablets, especially in the last quarter of the year, pushed its lifetime sales above the half-a-billion benchmark....
African spectrum recommendations aim to boost connectivity
African countries and telecommunications stakeholders have launched the first set of ATU spectrum recommendations that focus on developing technologies that boost connectivity and innovation. The spectrum recommendations are as a result of a Memorandum of...
Block of Adapt IT shareholders supports Volaris offer
Adapt IT has notified shareholders that Volaris has obtained irrevocable undertakings from Adapt IT shareholders holding 44,4% of Adapt IT shares, to vote in favour of a Volaris acquisition offer. On 7 April, Volaris and Adapt IT confirmed that Volaris had made an...
AI/ML key to effective personalisation
Nearly two-thirds (63%) of digital marketing leaders continue to struggle with delivering personalised experiences to their customers, according to Gartner. In a survey of 350 marketing leaders from November 2020 through December 2020, "delivering personalised...
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Systems Engineer
Key Responsibilities: Plan and execute assembly, integration, and verification of complicated systems, both in the laboratory and in the field.Responsible for systems engineering over multiple lifecycle phases with a strong ability to address the specialty engineering...
Cyber Security Engineer (Contract)
Role:You will be a part of the Technology and Operations Team as a Cyber Security Engineer, to ensure that our client maintain a sound Cyber posture and protect our clients customer and employee information, you will do this by maintaining the Cyber Road map....
Tech Lead ( Full Stack Engineer)
The Software Engineer/Tech Lead will work collaboratively with the Merchant Journey team to drive development of merchant onboarding and dashboard. How you'll be making a difference: Work alongside the team and be a part of the full software development life...
Network Engineer
Network Engineer - Taking the cloud phenomenon to another level! We are looking for a confident go getter individual who has an urgent sense of delivery looking for exposure to a variety of VMWare hosts with Windows servers! The Company: one of a few qualified and...
INTERMEDIATE SOFTWARE DEVELOPER (.NET DEVELOPER / AZURE) – FIXED TERM at Secondments Recruitment – Gauteng Germiston
Job Advert SummaryThe Intermediate Software Developer (ISD) oversees the development of functional applications within the Company environment, and will be hands on in coding, code reviewing, debugging and other related activities in maintaining and enhancing the...
Systems Engineer – Western Cape Cape Town CBD
Key Responsibilities: Plan and execute assembly, integration, and verification of complicated systems, both in the laboratory and in the field.Responsible for systems engineering over multiple lifecycle phases with a strong ability to address the specialty engineering...
Cyber Security Engineer (Contract) – Gauteng Johannesburg North
Role:You will be a part of the Technology and Operations Team as a Cyber Security Engineer, to ensure that our client maintain a sound Cyber posture and protect our clients customer and employee information, you will do this by maintaining the Cyber Road map....
Tech Lead ( Full Stack Engineer) – Western Cape Woodstock
The Software Engineer/Tech Lead will work collaboratively with the Merchant Journey team to drive development of merchant onboarding and dashboard. How you'll be making a difference: Work alongside the team and be a part of the full software development life...
Network Engineer – Gauteng Centurion
Network Engineer - Taking the cloud phenomenon to another level! We are looking for a confident go getter individual who has an urgent sense of delivery looking for exposure to a variety of VMWare hosts with Windows servers! The Company: one of a few qualified and...
Developer – Front-End at Parvana Recruitment
About our client:Our client stands out as a recognised expert in automation technology, earning prestigious accolades for their innovative approach. Through the utilisation of state-of-the-art technology, they have positioned themselves as a prominent figure in global...
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