These are the top priorities for customer service, support leaders
Reimagining self-service, piloting employee-facing GenAI, and exploring new offerings in the customer journey analytics (CJA) market will be top priorities for customer service and support leaders in 2024, according to Gartner. A Gartner survey of 246 customer service...
Meta drives move to label AI-generated content
Meta is working with industry partners on common technical standards for identifying AI content, including video and audio. Nick Clegg, president: global affairs at Meta, says in the coming months, images that users post to Facebook, Instagram and Threads will be...
Microsoft Exchange Server vulnerabilities drive ransomware attacks
Following the recent disclosure of vulnerabilities affecting Microsoft Exchange Servers, Check Point Research (CPR) has observed a global surge in the number of ransomware attacks. In fact, since the beginning of 2021, there has been a 9% increase monthly in...
NTT data centre breaks ground in Samrand
The turnkey development of the first NTT data centre in Africa at Centralpoint Innovation District in Samrand has begun. The development of Johannesburg 1 Data Centre - dubbed JOH1 - is being developed by Growthpoint on behalf of NTT and Dimension Data, which...
TymeBank SA reaches 3m customer milestone
Digital bank TymeBank has signed up 3-million customers just over two years after its launch in February 2019. The bank has been consistently onbaording 100 000 and 120 000 customers each month, which breaks down to between 3 000 and 5 000 new customers every day....
MTN appointed as government’s mobile communication provider
The National Treasury RT15 bid evaluation committee has appointed MTN SA as a service provider to government, through its new mobile communication services contract, known as RT15-2021. The RT15 2021 transversal contract allows for all entities of state to use the...
Nedbank brings Apple Pay to customers
Nedbank is offering its customers Apple Pay as a safe, secure and private way to pay that helps customers avoid handing their payment card to someone else, touching physical buttons or exchanging cash. Customers can simply hold their iPhone or Apple Watch near a...
Jasco posts six-month operating profit
Jasco Electronics has posted an operating profit increase of 132% for the six months ended 31 December 2020. Cash generated from operations increased by 218%, earnings per share increased by 168% and headline earnings per share were up by 70%. During the period, the...
Responsible practices key to AI success
Kathy Gibson reports – Artificial intelligence (AI) cannot function effectively without the trust of all an organisation’s stakeholders - customers, vendors, employees and staff. And, while there are any number of high-level principles expounded around AI, there is a...
Solar installations to hit record 180GW in 2021
Solar PV installations are expected to post 27% year-on-year growth in 2021 amid strong demand despite increased module prices, long lead times and rising freight costs, according to a new report from IHS Markit. This comes at a time when the solar supply chain is...
More News Today
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Senior Technical Specialist – KwaZulu-Natal Kloof
A leading mobile solutions company is seeking a skilled Senior Technical Specialist (Hybrid) to join their team. You will be part of an agile development and operations team and be responsible for the technical support of their software applications, customer...
IT Support (Level 2 with MSP Exp) – Gauteng Johannesburg Region
One of our US based clients in IT Services and IT Consulting are looking for a knowledgeable, positive, self-motivated, and energetic Tier 2 & 3 IT support technician to work with them. (Core hours are 3pm-11pm/4pm-12am SAST : Mo-Fri & standby, after hours...
Senior Mobile Developer
Our client's are looking for a Senior Mobile Developer who will be responsible for programming and developing their applications and supporting software. Provides advisory support by refining designs, practices, tools, and processes to ensure the delivery of quality...
Java Developer
Planning: Perform a high-level impact analysis, establish Scope and provide estimates based on technical requirements.Proactively liaise with all stakeholders.Create required planning tasks in SDLC tool and set due dates according to agreed milestones.Actively...
Information Technology lead
The project technical lead will be the key technical resource within the projects department to assist with implementing projects. The technical lead will be responsible for taking the solutions the client has accepted and delivering those in a timely and...
Project Manager (R800K/yr – R550K/yr) – Western Cape Cape Town
We are seeking a highly skilled and motivated Project Manager to join our client's team in Cape Town. The Project Manager will be responsible for overseeing and managing various industrial and commercial projects throughout the region. The successful candidate will...
Junior Business Analyst at Signature Business Solutions – Gauteng Woodmead
Job Description We are currently in the market for a creative business analyst with strong analytical and problem-solving skills.Purpose of the role The Business Analyst serves as the principal conduit for managing system requirements between the business and the...
Junior IT Engineer (Servers & Networks)
We are looking for a motivated and technically savvy individual to join our team as a Junior IT Engineer, specializing in Servers Networks. This role is ideal for someone passionate about IT infrastructure and eager to grow their skills in server and network...
Junior IT Engineer (Servers & Networks) – Western Cape Somerset West
We are looking for a motivated and technically savvy individual to join our team as a Junior IT Engineer, specializing in Servers Networks. This role is ideal for someone passionate about IT infrastructure and eager to grow their skills in server and network...
SQL Developer
Our client in the Health Insurance industry is looking for a SQL Developer with a minimum of +5 years of experience, duties will include but are not limited to the following: Perform day-to-day operations, includes monitoring and maintenance, problem investigation and...
View more career listings on our Careers Section