GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
Energy drinks and sleepless nights – cybersecurity pros risk burnout
High level staff shortages and a growing cybercrime onslaught are putting South Africa's cybersecurity professionals at risk of burnout - with many suffering from exhaustion, insomnia, disengagement, and a range of physical symptoms. This emerged during a recent Cyber...
GDP plunged 51% in Q2
South Africa's gross domestic product (GDP) decreased by 51% in the second quarter of 2020 as a result of the Covid-19 lockdown restrictions imposed from the end of March 2020. This was the fourth consecutive decline in quarterly GDP since the second quarter of 2019....
Mobile payments could unlock new business for banks
Banks in Africa must provide mobile payments and other digital services to remain competitive as well as to unlock new business opportunities across sectors such as energy, health care, education and transportation. This is according to a new report by Boston...
Online commerce an essential pivot for businesses
Covid-19 has seen businesses around the globe accelerate their digital transformations - making years of progress in a matter of days in some cases. By Robin Fisher, regional vice-president of Salesforce: Emerging Markets During the early stages of the crisis,...
Consumer confidence picks up
The Bureau for Economic Research (BER) reported on September 7 that its Consumer Confidence Index (CCI) was less pessimistic during the third quarter. Lullu Krugel, chief economist for PwC Strategy Africa, and Dr Christie Viljoen, PwC Strategy& economist After the...
Digitalisation, data seen as key for Europe’s Covid recovery
As Europe charts its recovery from the Covid-19 pandemic, many business and government leaders are seeking to drive economic growth through increased digitalisation and the widespread use of data. During an IBM Policy Lab Live virtual event titled "An Economic...
Educational resources targeted in cyber attacks
Distributed denial of service (DDoS) attacks against educational resources grew exponentially over the first half (H1-20) of this year when compared to the previous year. For each month from January to June 2020, the number of DDoS attacks affecting educational online...
Updates on NSFAS applications for 2021
By August 31, the National Student Financial Aid Scheme (NSFAS) had received more than 160 536 applications since the opening date, on 3 August 2020. During the first month, on average, NSFAS has been receiving more than 5 000 applications a day, with the number going...
Icasa confirms 2021 for high-demand spectrum auction
The Independent Communications Authority of South Africa (Icasa) has confirmed that the invitation to apply (ITA) for both the Wireless Open Access Network (WOAN) and the International Mobile Telecommunications (IMT) spectrum (also known as high demand spectrum) will...
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CCaaS and Telephony Integration Architect
Are you a CCaaS and Telephone Integration Architect with 5 years experience in a CCaaS or telephony products and technologies role? This international customer intelligence agency based in Johannesburg may be your next career milestone.Are you a CCaaS and Telephony...
Intermediate Business Analyst (Insurance)
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UX Specialist at Datonomy Solutions
We are looking for an UX Specialist to join our team in Cape Town.(4 days onsite (Monday-Thursday)To develop the UX, BI, UI and design for various Data and Analytics Use Cases. Developing both the internal UX and UI initiatives as well as our partners and building out...
Front End Developer (Grad) at Accenture – Western Cape Cape Town
WHAT WE DO Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and...
CCaaS and Telephony Integration Architect – Remote Remote
Are you a CCaaS and Telephone Integration Architect with 5 years experience in a CCaaS or telephony products and technologies role? This international customer intelligence agency based in Johannesburg may be your next career milestone.Are you a CCaaS and Telephony...
Intermediate Business Analyst (Insurance) – Gauteng Centurion
The purpose of this role is to act as a liaison between the business and technical development teams to ensure business requirements are understood and translated into system and process functionality in order to support the development of innovative solutions to...
UX Specialist at Datonomy Solutions – Western Cape Cape Town
We are looking for an UX Specialist to join our team in Cape Town.(4 days onsite (Monday-Thursday)To develop the UX, BI, UI and design for various Data and Analytics Use Cases. Developing both the internal UX and UI initiatives as well as our partners and building out...
Back-end Developer at Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all...
Full Stack Web Developer
Junior to Mid Level Full Stack Web DeveloperBloubergrant, Office BasedStart Date: January 2024 R28 000 pm highly negotiable The ideal candidate will have a strong understanding of web development technologies, with expertise in PHP, React, and Node.js. The primary...
Business Analyst
Build and maintain relationships with internal and external stakeholders.Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.Analyse and understand the business' requirements and document, validate and translate...
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