rtificial intelligence (AI) - especially the leap in generative AI (GenAI) - is part of a larger shift in how humans and machines interact, according to Gartner. This shift provides two key focus areas for CIOs and IT executives as AI becomes an enterprise initiative,...

In a rapidly advancing technology landscape, generative AI (GenAI) stands out as the latest innovation frontier - and leading the charge in this domain are Big Tech (Alphabet (Google), Amazon, Apple, Meta, and Microsoft). However, with progress comes challenges, says...

Notebook shipments across the Middle East and Africa (MEA) are forecast to increase 5,2% year on year in H2 2020 to total 3,9-million units, according to the latest industry analysis conducted by International Data Corporation (IDC). However, the global technology...

Mustek has announced revenue of R6,4-billion for the year ended 30 June 2020, up 9,4% from R5,85-billion in 2019. The group's gross profit percentage increased to 14,2%, compared to 14% last year. Operating profit was down 7,6% to R200,96-million, after a profit last...

Customer service and support leaders must scrutinize all technology investments for their ability to deliver on customer experience (CX) goals, according to Gartner. This is the word from Gartner, unveiling its Hype Cycle for Customer Service and Support Technologies,...

The Internet Society, a global non-profit organisation that promotes the development and use of an open, globally connected and secure Internet has launched the first-ever regulatory assessment toolkit that defines the critical properties needed to protect and enhance...

The cost of South African domains will be increased by R10.00 from next year. ZA Domain Name Authority (ZADNA) embarked on the process to review the Wholesale EPP fee and the Legacy System fee by soliciting views and inputs from stakeholders through a public...

Investment in data and AI will be a key tool driving African health system improvements during and after the Covid-19 pandemic. In fact, low- and middle-income countries could soon leapfrog high-income countries in their adoption of new AI-enabled technologies in...

Statistics South Africa (StatsSA) reported yesterday (8 September) that the South African economy contracted by 51% quarter on quarter (q-o-q) in the second quarter of 2020 due to the national lockdown. Lullu Krugel, chief economist for PwC Strategy Africa, and Dr...

Kathy Gibson reports - Nutanix has repurposed the acronym HCI. To the rest of the world the letters stand for hyperconverged infrastructure, but to Nutanix they will henceforth describe hybrid cloud infrastructure instead. Dheeraj Pandey, outgoing CEO of Nutanix,...