Nations stand to benefit from enhanced cybersecurity
Kathy Gibson reports from Gitex - Cybersecurity is a pressing global challenge, but addressing it presents nations with a number of new opportunities as well. Badar Alsalehi, director-general of the Oman National Cert and head of ITU for regional cybersecurity, points...
GenAI, LLMs make in impact in the contact centre
Kathy Gibson reports from Gitex - The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence (AI) to head into the mainstream business world. Omar Javaid,...
The role of digital finance in mitigating the Covid crisis
The unprecedented social and economic crisis caused by the Covid-19 pandemic has put a spotlight on the role of digital finance in providing relief for millions around the world, supporting businesses and protecting jobs and livelihoods. While the pandemic...
As Covid surges, so do cyber-attacks on healthcare workers
As if Covid-19 wasn't enough of a crisis, the number of cyber-attacks on frontline healthcare responders have surged at the same time as the global pandemic, trending upwards almost entirely in line with case numbers. By March 2020, phishing emails had spiked by over...
AI spend set to double by 2024
Global spending on artificial intelligence (AI) is forecast to double over the next four years, growing from $50,1-billion in 2020 to more than $110-billion in 2024. According to the International Data Corporation (IDC) Worldwide Artificial Intelligence Spending...
Global smartphone sales plunge 20%
The Covid-19 pandemic continued to impact the global mobile phone industry, as worldwide sales of smartphones to end users totaled 295-million units, a decline of 20,4% in the second quarter of 2020, according to Gartner. Among the top five smartphone vendors, Samsung...
Banks still not fully integrating ESG
Environmental, social and governance criteria (ESG) are not yet fully integrated into banks' strategies around the world. More responsible banking practices can be achieved if banks make the criteria part of their risk management frameworks and measure it more...
Inflation back in target range during July
Statistics South Africa (Stats SA) reported on August 25 that consumer price inflation increased from 2,2% year-on-year (y-o-y) in June to 3,2% y-o-y in August. Article by Lullu Krugel, chief economist for PwC Strategy Africa, and Dr Christie Viljoen, PwC...
Covid-19 tops the list of threats in 2020
Covid-19 related threats were the single largest type of threat in the first half of the year. In just six months, Trend Micro blocked 8,8-million Covid-19-related threats, nearly 92% of which were email-based. Cybercriminals shifted their focus from January through...
WEF delays Davos meeting, adds virtual engagement
The World Economic Forum's annual meeting in Davos is the latest major event to be disrupted by the Covid-19 pandemic. The organisation has decided to reschedule the 2021 event to later in the year. According to Adrian Monck, MD: public engagement at the World...
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