Contact centre as a service market to reach $17,12bn by 2030
The global contact centre as a service market size is expected to reach $17,12-billion by 2030, registering a CAGR of 19,1% from 2023 to 2030, according to a new report by Grand View Research. The market growth can be attributed to the rising adoption of cloud-based...
Details behind the Operation Triangulation spyware
Following a report on the Operation Triangulation campaign targeting iOS devices, Kaspersky experts have uncovered some details about the spyware implant used during the attacks. Dubbed TriangleDB, the implant grants attackers covert surveillance capabilities. It...
Lockdown takes its toll on road freight
Road freight operators are predicting an 80% drop in their income for the lockdown period which started on 26 March and is scheduled to end on 30 April. This is according to the results of a weekly survey conducted by the Road Freight Association (RFA) among its...
Sextortion bribes used to fund criminal activity
Sophos has traced the money extracted from sextortion victims, exposing how they were used to fund an underbelly of cybercriminal activity. A SophosLabs article, “Following the Money in a Massive ‘Sextortion’ Spam Scheme”, details how researchers traced the origin of...
Structural reforms on the cards as economy reopens
The economic recovery strategy announced last night by President Cyril Ramaphosa aims to stimulate demand and supply through interventions including a substantial infrastructure build programme, the speedy implementation of economic reforms, the transformation of our...
Cyber-crooks will cash in on stimulus
The stimulus package announced last night is good news for South Africans - but it's also an opportunity for cyber-criminals. According to Check Point Research, hackers are taking full advantage of the moment by spreading deceptive domains and distributing malware...
Covid-19 spending fallout to vary across industries
International Data Corporation (IDC) currently forecasts worldwide IT spending to decline 2,7% this year due to the economic impact of the Covid-19 pandemic. While every industry will be affected by the global slowdown, some will reduce their IT spending more than...
How virus will impact tech investments across verticals
Across industries, organisations around the world are feeling the impact of the coronavirus outbreak on their operations. While many end-user organisations are facing an immediate slowdown, some industries will see increased technology investment in the long term as...
SA needs to step up its innovation game
In the midst of a major technology revolution, South Africa continues to face multiple challenges such as high unemployment, slow economic growth and declining productivity to mention a few. Innovation - driven by digital disruption - is opening up new opportunities...
Dark data to spew out 5,8m tonnes of carbon dioxide
Digitisation can be part of the solution to climate change but storing digital data that is never used can also consume an enormous amount of energy and, as a result, produce CO2 that need never have been wasted. Veritas estimates that 5,8-million tonnes of CO2 will...
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