Conversational AI capabilities drive contact centre market
Worldwide contact centre (CC) and CC conversational AI and virtual assistant end user spending is projected to total $18,6-billion in 2023, an increase of 16,2% from 2022, says Gartner. "Near-term investment growth rates for CC and CC conversational AI and virtual...
Developers look to OpenUSD in the era of AI and industrial digitalisation
From smart factories to next-generation railway systems, developers and enterprises across the world are racing to fuel industrial digitalisation opportunities at every scale - and vital to this is the open-source Universal Scene Description (USD) framework, or...
Modest growth for enterprise WLAN
Worldwide revenues in the combined consumer and enterprise wireless local area network (WLAN) market segments declined 6,5% year over year in the fourth quarter of 2019 (4Q19) and fell 3,9% for the full year. According to results published in the International Data...
ITU postpones key conferences at Covid-19 spreads
Given the global Covid-19 outbreak, the International Telecommunication Union (ITU) and its partners have decided to postpone the dates for the upcoming World Information Society (WSIS) Forum (originally in April and now from 31 August to 4 September 2020), as well as...
Poor planning leaves companies unprepared for virus impact
Just 12% of more than 1 500 respondents believe their businesses are highly prepared for the impact of the novel coronavirus, while 26% believe that the virus will have little or no impact on their business. This is the shocking finding from a Gartner business...
Plan now for Covid-19 disruptions
With the spread of Covid-19, CIOs should focus on three short-term actions to increase their organisations' resilience against disruptions and prepare for rebound and growth, according to Gartner. "With such a dynamic situation like Covid-19, it has the potential to...
Earwear leads massive growth in wearable tech
The worldwide market for wearable devices grew 82,3% in the fourth quarter of 2019 (4Q19), reaching a new high of 118,9-million devices shipped according to new data from the International Data Corporation (IDC) Worldwide Quarterly Wearable Device Tracker. The massive...
Shuter to step down from MTN
MTN group president and CEO Rob Shuter will step down from his role at the end of his fixed four-year contract in March 2021. The group made the announcement today (11 March 2020) in its financial report for the year ended 31 December 2019. For the year, subscribers...
Financial services still SA’s fastest growing sector
While South Africa's economy languished in the final quarter of 2019, financial services was identified as one of the more positive sectors. This correlates to BankservAfrica's Economic Transactions Index (BETI) for February where the data reflects constant...
Facebook unveils programme for community leaders
Facebook has launched the Community Accelerator programme, available in South Africa, Kenya and Nigeria. An evolution of the Facebook Community Leadership Programme (FCLP), the six-month accelerator programme provides training, mentorship and funding to help community...
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Senior Software Developer DevOps at RecruiTech – KwaZulu-Natal Kloof
Top Software house in Durban is looking for a Senior Software Developer - DevOps (Hybrid) to join their team. You will be part of an agile development team and will have a dual role of responsibility, namely, to be responsible for all deployment functions and to...
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A GIANT,family-run business, who has been running for the past 70 years who stays true to their core values and builds a proud heritage on offering the best service, outstanding quality and world class facilities.My Client who works in a Sales environment is looking...
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wordpress web design and graphics – Gauteng Johannesburg Region
Must have experience in wordpress and web design and graphics Sales and Marketing persons also required. Persons must note the following:1) experience in wordpress and web design and graphics 2) Be able to Calculate and work with all foreign currencies3) Be...
Technical Specialist (PrEP) (Medical Doctor) Wits Ezintsha – Gauteng Johannesburg
Main purpose of the job:Support the formulation, implementation, and management of the PrEP projectsLocation: Ezintsha – Parktown - JHBKey performance areas: Develop and continue to adapt as needed a comprehensive strategy to achieve the specialist project's...
Test Analyst – Gauteng Johannesburg
Test Analyst - Johannesburg (Permanent)Our client is one of the big Financial Banks in South Africa, offering a range of financial products and services, serving both private and business customers. The purpose of this role is to ensure that business change projects...
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