5G set to transform CCaaS
A new study from Juniper Research has found that the total number of calls handled by CCaaS (contact centres-as-a-service) platforms will near 48-billion by 2027; rising from 20-billion in 2022. This growth of 135% will be driven by leveraging 5G networks to implement...
Bitcoin investors have no plans to sell despite ‘crypto winter’
More than two thirds of Bitcoin investors have no plans to sell their holdings in the next five years, reveals a new global poll. A survey of cryptocurrency clients of deVere Group, finds that 68% of those questioned said they would “hodl” for at least five years....
Vox signs on as Microsoft Azure Data Centre partner
Vox, has been selected as a Microsoft Azure Data Centre Migration partner, adding to its Cloud Solution Provider (CSP) status. "Becoming a Microsoft partner is a rigorous process and a significant investment in training and certification, means customers can be...
Telkom signs roaming partnership with Vodacom
Telkom has announced a roaming and facilities leasing agreement with Vodacom. Serame Taukobong, CEO of Telkom Consumer, saysTelkom users will benefit immensely from the seamless handover in the roaming agreement since this will eliminate dropped calls when customers...
Sizwe shows South African innovation to the world
Kathy Gibson is at Fujitsu Forum 2018 in Munich – Fujitsu partners are coming up with innovative solutions to real customer requirements – and South Africa's Sizwe IT Group is up there with the best in the world. The company was a runner-up for Fujitsu's Global Select...
How to pick the best storage for the job
Kathy Gibson is at Fujitsu Forum 2018 in Munich – There are more storage options today than ever before – and picking the correct solution can be a problem for IT administrators. Choices are between all-flash and hybrid options, and solutions that are software-defined...
What’s on the CIO’s mind?
Kathy Gibson is at Fujitsu World Tour in Munich – CIOs have got a lot to think about: not only do they have to figure out how to craft a digital transformation roadmap that embraces technologies like hybrid cloud, big data and analytics, and mobility everywhere, they...
People, technology work together for co-creation
Kathy Gibson is at Fujitsu Forum 2018 in Munich – Technology is a key component of digital transformation, but nothing can be achieved without putting people at the centre of any transformation. This is the word from Tatsuya Tanaka, president of Fujitsu, so points out...
To HCI or not to HCI? That is the question …
Kathy Gibson is at Fujitsu Forum 2018 in Munich – Is a hyperconverged infrastructure (HCI) now the first choice for CIOs? In fact, most IT leaders still consider hyperconvergence as an option rather than the primary choice, says Gernot Fels, head of integrated...
IBM, VMware strengthen ties
Mark Davison is at VMworld 2018 Europe in Barcelona – VMware has further strengthened its partnership with IBM with a host of announcements aimed at accelerating hybrid cloud adoption, as well as its first foray into the world of Watson, IBM’s AI offering. The...
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