Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
How to measure data streaming ROI
Organisations measure their return on investment from both operational and business perspectives. This is one finding from a survey of 200 senior IT and data executives at large companies with an annual revenue of $50-million or more. The study, which was commissioned...
Crypto exchange scrums down with Stormers
VALR, Africa’s largest crypto exchange by trade volume, VALR, has signed an exclusive multi-year partnership with the DHL Stormers as the “Official Crypto Exchange Partner” of the Western Cape’s premier rugby team. Effective 1 September 1, the three-year agreement...
SA investors turn to gold for stability
Although South African investors have historically lagged behind their global peers when it comes to adopting alternative investments in the wake of global economic uncertainty, they are quickly rethinking traditional strategies. “With the local currency under...
Google debuts AI Mode in Search in Africa
Google has launched AI Mode in Search for users in South Africa, Kenya, and Nigeria - introducing a new era of AI-powered search that is more intuitive, comprehensive, and helpful. AI Mode helps users tackle complex, multi-part questions with more intuitive responses,...
AU endorses efforts to change the world map
The African Union (AU) has endorsed a campaign to use a map that represents Africa more accurately than the traditional Mercator map that is mostly used today. The currently-used map was drawn up in the 16th century by catographer Gerardus Mercator, and inaccurately...
AI and it’s role in empowering Africans
AI alone isn’t transformative. Real change happens when empowered people can access, trust, learn and adopt AI technology. By Francine Katsoudas, executive vice-president and chief people, policy and purpose officer at Cisco The most profound convergence of human...
Looking to unite Africa’s innovators
Young Entrepreneurs South Africa (YESA) is set to host the first G20 Young Entrepreneurs’ Alliance Summit (G20 YEA) 2025 in South Africa from 18 to 22 September at the Sandton Convention Centre. The summit will bring together over 600 delegates from all G20 countries...
AI supercharges insider threats
Insider threats have overtaken external attacks as the top security concern among organisations – with AI accelerating the shift, according to new research from Exabeam. The company’s latest report - From Human to Hybrid: How AI and the Analytics Gap Are Fueling...
Webb discovers a new moon orbiting Uranus
Using NASA’s James Webb Space Telescope, a team led by the Southwest Research Institute (SwRI) has identified a previously unknown moon orbiting Uranus, expanding the planet’s known satellite family to 29. The detection was made during a Webb observation on 2 February...
More News Today
MTN SA launches Skills Academy
MTN South Africa has launched the MTN Skills Academy, a platform aiming to equip young people with the necessary skills and knowledge to succeed in the digital age. Providing a range of courses and training programmes in areas such as coding, web development, digital...
Entersekt acquires Modirum 3-D Secure
Entersekt has acquired the Modirum 3-D Secure software business from digital payment security provider Modirum, for an undisclosed sum. Modirum is a leader in enabling authenticated, card-not-present payments with a history dating back 25 years. Modirum's cloud-based...
Vertiv acquisition boosts liquid cooling portfolio
Vertiv has announced that subsidiaries of the company have entered into a definitive agreement to acquire all of the shares of CoolTera Ltd, a provider of coolant distribution infrastructure for data center liquid cooling technology and certain assets, including...
A snapshot of the FAANG landscape
It has proved to be a mixed quarter for the mighty FAANG+ stocks (comprised of Facebook, Amazon, Apple, Netflix, Google and Microsoft). Fred Razak, chief trading strategist at CMTrading, shares the influences shaping their trajectories and offers insights into what...
Huawei empowers SMME project delivery and efficiency with specialist equipment handover
Huawei South Africa has handed over 79 rigging kits to 14 of its telecommunication site construction and maintenance subcontractors during a ceremony at its Woodmead campus in Johannesburg. The handover forms part of Huawei’s commitment to supplier development and...
CIO challenges – and how to fix them
Across industries, as technology becomes more central to business operations the role of a CIO is increasingly broad. By Dean Wolson, GM: Lenovo Infrastructure Solutions Group, southern Africa From digital transformation to the carbon footprints of data centres, CIOs...
Key factors in processing payroll in Africa
The workplace has undergone rapid transformation and as businesses transition to compete in the digital economy, business leaders have to take into consideration the impact on core disciplines - especially human capital management and payroll. When it comes to Africa,...
Managing data critical to maintaining a competitive advantage in retail
Adaptability is critical in the retail space, and in today's world, if you do not have an online presence, you are losing out on a significant opportunity. When making the move online, it is essential to deliver a consistent experience for users - as there is nothing...
MTN SA, Huawei combat loadshedding for SMEs
MTN Business, in collaboration with Huawei and Verteco, has launched the Power-M inverter and battery solar solution tailored for small and medium-sized enterprises (SMEs). An advanced loadshedding solution, HUAWEI Power-M is designed to provide a space-efficient and...
Vertiv collaborates with Intel on liquid cooled solution
Vertiv is collaborating with Intel to provide a liquid cooling solution that will support the new Intel Gaudi3 AI accelerator, scheduled to launch in 2024. AI applications and high-performance computing emit higher amounts of heat, and organisations are increasingly...
Technical Business Analyst
Technical Business AnalystEmpower smarter business decisions through data and software innovation.Durban (Office Based) | R35 000 - R45 000 About Our ClientOur client is a forward-thinking software solutions company developing intelligent business and data management...
Automation and DevOps Engineer (Centurion)
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
Technical Business Analyst – KwaZulu-Natal Durban North
Technical Business AnalystEmpower smarter business decisions through data and software innovation.Durban (Office Based) | R35 000 - R45 000 About Our ClientOur client is a forward-thinking software solutions company developing intelligent business and data management...
Automation and DevOps Engineer (Centurion) – Gauteng Centurion
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
Full Stack Developer (Senior) 2515
Running business critical services in cloud environments in accordance with the agreed hours of operation within a shift model.Usage of automation tools to monitor and observe software reliability in the supported environment.Handing of incidents and changes in...
SAP Functional Consultant – 1398
Experienced SAP Functional Consultant with SAP WM/EWM Module Configuration and Test Automation experience and good understanding of IDOC and RFC's processing required for a reputable global company based in GautengSAP ECC/R3SAP S4/HANASAP EWMSAP WMUnderstand business...
Full Stack Developer (Senior) 2515 – Gauteng Pretoria
Running business critical services in cloud environments in accordance with the agreed hours of operation within a shift model.Usage of automation tools to monitor and observe software reliability in the supported environment.Handing of incidents and changes in...
SAP Functional Consultant – 1398 – Gauteng Pretoria
Experienced SAP Functional Consultant with SAP WM/EWM Module Configuration and Test Automation experience and good understanding of IDOC and RFC's processing required for a reputable global company based in GautengSAP ECC/R3SAP S4/HANASAP EWMSAP WMUnderstand business...
Business Analyst – 1897
Senior Business Analyst with Python, AWS CDK, Angular, MongoDB and Jenkins experience required for a reputable global company based in Gauteng.Understand and interpret Business requirements with the ability to move concepts through to proposal and successful...
Agile Master (Expert) 0749
Takes ownership and responsibility for all aspects of the Team's delivery and performance.Collaborates with stakeholders across multiple sites/locations.Supports one or more Feature Teams in complex Products / Sub-products up to Domain level.Guides the team on the use...
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