Tension between personalised experiences and personal privacy persist
Seventy-one percent of B2C customers and 86% of B2B customers expect companies to be well-informed about their personal information during a service interaction, according to a new Gartner survey. The survey of more than 5 800 customers conducted in December 2021...
Lack of ethics in IT widens the digital divide
IT has become so pervasive that a lack of ethical awareness in this sector risks doing more harm than good, and widening the digital divide. This is according to Josine Overdevest, founder and MD of educator coaching organisation Flying Cows of Jozi, non-executive...
Consumer tech spend at $351bn
Emerging technologies and the resilience of historically leading categories will drive the US consumer technology industry to a record-breaking $351-billion in retail revenues ($266-billion wholesale) in 2018 -- 3,9% higher than 2017. This is according to new the...
Autonomous cars to drive 26% of sales
More than 33-million autonomous vehicles will be sold globally in 2040, a substantial increase from the 51 000 units forecast for the first year of significant volume in 2021, according to the latest autonomous vehicle sales forecast from business information...
Demand for new telecoms services grows
Despite unabated network usage, global telecom revenue is on track to grow just 1,1% in 2017 over the prior year, according to a new report by IHS Markit. Global economic growth prospects, meanwhile, are looking up. IHS Markit macroeconomic indicators point to...
Banks must transform to survive, says IDC
Digital transformation (DX) in the worldwide banking industry is characterised by the ability to use technology to break out of the constraints forced by legacy systems and processes and enable a more efficient and responsive institution. While all banks worldwide...
Tips for rebranding yourself in 2018
If you're looking for a career move but you’re finding it difficult to transition, it might be that employers are overlooking you due to personal branding issues. The best way to overcome this hurdle is to re-brand yourself, then embark upon your transitional job...
What would AI-powered smartphones offer?
Artificial intelligence (AI) features will become a critical product differentiator for smartphone vendors that will help them to acquire new customers while retaining current users, according to Gartner. As the smartphone market shifts from selling technology...
Chip fix in the works
Intel has downplayed reports that many of its chips contain a flaw that could give hackers access to hidden information in the kernel. The UK-based news portal, The Register, this week disclosed that major redesigns to the Windows and Linux kernels are in the works,...
Defence spend to reach new high
Global defence expenditure is set to increase again in 2018 to reach its highest level since the end of the Cold War. This is according to the annual Jane’s Defence Budgets Report by IHS Markit, which reveals that defence spending will grow for the fifth consecutive...
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