Firms should shelve NPS as customer service measure
By 2025, more than 75% of organisations will have abandoned Net Promoter Score (NPS) as a measure of success for customer service and support, according to Gartner. Customer service and support leaders should move now to build the case to remove NPS from...
Africa urgently needs 20m vaccine doses
Africa needs at least 20-million doses of the Oxford-AstraZeneca vaccine in the next six weeks to get second doses to all who received a first dose within the eight to 12-week interval between doses recommended by the World Health Organisation (WHO). A single dose of...
Cellular technology pervasive in Africa
In a few short years, the proliferation of mobile phone networks has transformed overall communications in sub-Saharan Africa. The phenomenon has also allowed Africans to skip the landline stage of development and move straight into the digital age. This is according...
How to get to MWOT during EcoMobility
My World of Tomorrow (MWOT) will take place at the Sandton Convention Centre from 22 to 24 October 2015 – plumb in the middle of the EcoMobility Festival that is running throughout October and which seeks to decongest Sandton’s roads. The EcoMobility Festival precinct...
BCX gets the innovation bubbling
Business Connexion (BCX) ran the My World of Tomorrow (MWOT) conference and Expo for the first time last year, and intends to make it a regular event on the South African calendar. It might seems strange for an IT services company to be getting so involved in a...
A place to learn and chill …
The EXPO area at My World of Tomorrow (MWOT) promises something for everybody – from the C-suite executive looking for inspiration in his company’s digital transformation journey to the learner excited about the application of technology in their own life. MyWorld of...
Top speakers lined up for MWOT
Paul Maritz, executive chairman of Pivotal, will head the speaker line-up at the My World of Tomorrow (MWOT) conference being held on 22 and 23 October at the Sandton Convention Centre. The conference, which is pitched to corporate decision-makers, is being held...
Poor spectrum stymies Africa
By Mark Davison at Mobile 360 Africa, Cape Town - Connecting the 1-billion people of Africa to the Internet - universal access for the continent - is a realistic goal, but one that should be considered more long-term than anything else. Speaking during a Q&A panel...
Most South Africans go mobile on the Internet
More than three-quarters of South African metropolitan residents who use the Internet do so daily, and over half access Facebook, browse the Internet and listen to music over the Internet on a regular basis. This is according to BMI-T's recently-released SA Consumer...
How companies can drive customer loyalty
Quick, easy and personalised service is vital in securing customer loyalty. A large-scale study of more than 18 000 consumers in nine countries, published by Verint Systems in partnership with analyst and consultancy firm Ovum and UK-based research company Opinium,...
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L2 Network Engineer
QualificationsMatric or equivalent is requiredMinimum of 2 years working experience in network administration and/or computer programmingMust have worked in an IT support role and possess knowledge of network fundamentals, protocols, standards and...
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Is building mobile experiences your passion? My client is building a worldwide platform you need you to help them succeed. A fully remote role for IOS / Swift Developers.RequirementsMinimum 5 years' experience within a mobile application environmentMobile Application...
Content Developer – ADDIE
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The Role: Our client is looking for a K2 Developer to join their team.Skills and Experience: Required Skills:SQL ScriptingK2 Service Broker DevelopmentSmart form Development and Deployment;Develop new changes/system enhancements on K2Integrate K2 Workflow other...
L2 Network Engineer – Eastern Cape Gqebera
QualificationsMatric or equivalent is requiredMinimum of 2 years working experience in network administration and/or computer programmingMust have worked in an IT support role and possess knowledge of network fundamentals, protocols, standards and...
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Is building mobile experiences your passion? My client is building a worldwide platform you need you to help them succeed. A fully remote role for IOS / Swift Developers.RequirementsMinimum 5 years' experience within a mobile application environmentMobile Application...
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Salary market related to experience Hybrid Role Key purpose The vacancy is for an Instructional Designer with experience creating NEW and INNOVATIVE learning curriculum for a specialised division within the Financial Services industry. (Preferred employer)The role...
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Senior Java Microservices Developer
The Role: We are recruiting a Senior Java Microservices Developer for an opportunity located in Gauteng.Our ideal candidate will work as part of the software engineering team .Skills and Experience: Qualifications Required:Grade 12Qualification Preferred:Relevant...
BI and SQL Specialist at M&M Consulting
Required:SQL server 2014 and above relational database developmentStored procedures, Functions, triggersSSIS and SQL queriesSSAS Development and maintenanceDeveloping SSRS reportsWriting more complex SQL queries for specialized requirements on current and new...
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