Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
These are the technologies that will transform sales in the future
Emotion AI, machine sellers, and digital twin of a customer will have a transformative impact on the sales function in the next decade, according to Gartner. However, sales leaders must closely navigate the hype to evaluate when these technologies will be appropriate...
IDC optimistic that smartphones on road to recovery
Worldwide smartphone shipments are forecast to grow 5,8% YoY in 2024 to 1,23-billion units, according to the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. The 12% growth in the first quarter - followed by 9% growth last quarter - has...
GenAI to trigger a spike in cybersecurity spend
Worldwide end user spending on information security is projected to total $212-billion in 2025 - an increase of 15,1% from 2024 - according to a new forecast from Gartner which says that this year's spend is estimated to reach $183,9-billion. "The continued heightened...
Global tablet demand remains flat
The global demand for tablets is far from where it was just a few years ago. Although all IT devices - including PCs, tablets, and mobile phones - have been hit hard by a massive $200-billion consumer spending drop in the past three years, tablets are still trailing...
AI, cybersecurity taking centre stage among corporates
Global business sentiment witnessed a marginal improvement of 0,2% YoY during the second quarter (Q2) of 2024 and, while the technology, travel and tourism, and insurance sectors benefited from artificial intelligence (AI) driven innovations, challenges persisted in...
Hybrid working reduces holiday childcare stress
A study of over 1 000 working parents by International Workplace Group found that 61% said school holidays are stressful due to juggling childcare and work commitments. In contrast, 63% have their working life impacted by family routine during the holidays. This, in...
Bitcoin dominance ratio hits highest share since 2021
Despite significant price swings and fluctuations seen in April, June and the first weeks of August, Bitcoin's value has still jumped by roughly 51% year-to-date - adding nearly $450-billion to its market cap. Bitcoin's impressive performance and a double-digit price...
Remain vigilant! Banking scams are on the increase
As the countdown starts towards end of year festivities and that hard-earned holiday, the Southern African Fraud Prevention Services (SAFPS) is urging consumers to be vigilant - this time of the year is also peak season for fraudsters and scammers as they target...
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AfCFTA can change make life better – and technology is the key
With all the challenges that the Covid-19 pandemic has presented to Africa, there are many exciting changes afoot, and few are potentially more impactful than the African Continental Free Trade Agreement (AfCFTA). By Amrote Abdella, regional director of Microsoft...
CyberTech named SigniFlow’s SA Partner of the Year
Altron Systems Integration in its previous capacity as CyberTech, has been awarded a Partner of the Year award from SigniFlow, PBSA. SigniFlow CIO Leon van der Merwe says the developments that had been made in electronic signing over the last few years had been...
Does your data backup meet your needs in a SaaS-driven world?
Software as a Service (SaaS) has seen massive growth over the past few years. According to analyst firm Gartner SaaS is the largest cloud market segment, with predicted revenue of more than $120 million in 2021. By Hemant Harie, MD of Gabsten Technologies This...
PoPIA: time is up
The countdown is on, the Protection of Personal Information Act (PoPIA) comes into full effect on 1 July 2021. With the deadline looming, there is a lot of confusion and ambiguity regarding its definitions, requirements and enforcement thereof. By Wale Arewa, CEO of...
Digital can help insurers widen their net
There can be no doubt that South Africa is massively underinsured. That's true of healthcare, where around 80% of the population has no form of private health insurance. By Greg Gatherer, account manager at Liferay It's also true of life and disability insurance, the...
The future of databases is maximally available invisible infrastructure
A data-driven culture is needed if a business wants to lead through digital innovation. By Craigh Stuart, systems engineering manager at Nutanix SADC & WECA But traditional data management infrastructures are rigid and unable to combine diverse data types. Then...
Optimizely named a leader in Agile CMS
Optimizely, a provider of digital experience platform solutions, was named a Leader in The Forrester Wave: Agile Content Management Systems. The platform received the highest possible scores in the content hub, content services, and supporting products criteria. The...
LAWtrust joins Cloud Signature Consortium
LAWtrust, a global Certificate Authority (CA) and provider of identity and Digital Trust Services, has joined the Cloud Signature Consortium. LAWtrust will work closely with the Cloud Signature Consortium to help drive the development of a common technical...
MTN partners with IFC to grow Mobile Money network
MTN South Africa has announced a $2 000,000 partnership with the International Finance Corporation (IFC), a member of the World Bank Group, to expand MTN's Mobile Money (MoMo) business in South Africa. The partnership will target the unbanked and underbanked...
Fujitsu accelerates channel digitalisation projects
Fujitsu is investing EUR 3-million in its Select Partner Program to enable channel partners to better serve customers navigating the complexity of digitalisation. Significant program enhancements include new user-friendly tools, the introduction of improved rebates,...
Senior Full Stack Developer – (Remote) – Gauteng Johannesburg
ENVIRONMENT:A leading Software Solutions company based in Johannesburg is looking for a skilled Full Stack Developer to join their team. In this role, you will collaborate with the development team to enhance and build their unique Tax Software Solution. The ideal...
Junior Data Engineer at The Foschini Group – Western Cape Cape Town
Package & RemunerationJOB DESCRIPTION The Data Engineer I assists in designing, implementing, and maintaining the data pipelines that constitute TFG's data platform. They support the creation of batch and streaming data processing capabilities and aid in the...
IT Security Analyst – KwaZulu-Natal Durban
The purpose of mid-level IT Security Analyst is to ensure the security of the organization's digital assets and protect against cyber threats. This position will be responsible for protecting network infrastructure, monitoring and analysing security events, responding...
Tech Lead Oracle Developer – Gauteng Centurion
Tech Lead Oracle Developer Role Introduction:We are seeking a highly skilled and experienced Techs Lead Oracle Developer to drive the design, development, and optimization of robust Oracle database solutions. This leadership role involves hands-on database...
ETL Developer (Full Stack Developer) – Gauteng Centurion
Senior ETL / Full Stack Data DeveloperResults-driven data professional with extensive experience in designing and delivering end-to-end Data Warehouse solutions. Skilled in building robust ETL pipelines, developing scalable database architectures, and implementing...
Data Engineer
We are seeking a highly skilled and proactive Data Engineer to join our team and play a pivotal role in shaping and supporting our data infrastructure.This position is responsible for developing and maintaining robust data pipelines that enable reliable, scalable data...
Software Engineer (Snr) at Parvana Recruitment
This is a remote position. About our client: Headquartered in the USA, our client offers a great remote work opportunity. Embrace work-from-home flexibility and long-term prospects, including overseas opportunities. Benefit from learning from the best in the field at...
SAP HCM Consultant (EU-Paid) at Parvana Recruitment
This is a remote position.About Our Client:Our client is a professional management consultancy and IT services provider, focused on delivering creative and innovative digital solutions. Their client base includes both startups and large corporations, but their mission...
Full-Stack Developer (Senior) at Parvana Recruitment
This is a remote position.About our client:Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated...
Developer – Internship Role (JHB) at Parvana Recruitment
Parvana Role: Our highly successful national client is looking for a bright and ambitious developer for their team. You are not expected to know anything, you will be provided with courses as well as on the job training which will last for over 4 months. This role can...
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