Customer service agents fail to promote self-service
A massive 60% of customer service agents fail to promote self-service options, according to a survey by Gartner. A Gartner survey of 5 801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do...
Webb takes a new look at the Sombrero Galaxy
NASA’s James Webb Space Telescope recently imaged the Sombrero Galaxy with its NIRCam (Near-Infrared Camera). The image shows dust from the galaxy’s outer ring blocking stellar light from stars within the galaxy. In the central region of the galaxy, the roughly 2 000...
SME confidence on the rise
As the nation approached the polls, iKhokha conducted a survey across its national base to learn more about SME confidence in our government. The survey revealed that 76% of SMEs felt government support to be ineffective in promoting small business growth and...
Netflix subscribers swell by 500% in 10 years
Despite the steady rise in its prices, the number of people subscribing to Netflix services has snowballed over the years - helping the streaming giant to build an impressive user base, according to Stocklytics.com. New research from the research group says that...
More disruption pushes cost of a data breach to new highs
The global average cost of a data breach reached $4,88-million in 2024, as breaches grow more disruptive and further expand demands on cyber teams, according to IBM's new Cost of a Data Breach Report. Breach costs increased 10% from the prior year, the largest yearly...
Zuckerberg, Huang agree on the future of AI
Nvidia founder and CEO Jensen Huang discusses the transformative potential of open source AI and AI assistants with Meta founder and CEO Mark Zuckerberg at yesterday’s Siggraph 2024 event. Zuckerberg kicked off the discussion by announcing the launch of AI Studio, a...
Scam campaign hits industrial organisations
Kaspersky experts detected intensified scam activity this European summer, when cybercriminals tried to steal corporate email credentials by mimicking messages from a well-known logistics company. Attackers targeted organisations in various countries, including...
Anton Jacobsz steps down as Exclusive Networks Africa MD
Anton Jacobsz has stepped down as MD of Exclusive Networks Africa. Jacobsz, who has headed the distributor for over 10 years, will remain a shareholder with the organisation as well as serving in an advisory capacity moving forward. In early 2022, Exclusive Networks...
AI platform could spot the next Olympic hopeful
Restraints - physical, time and budgetary - currently make it extremely challenging for sports scouts to find talent in rural or remote areas. Those limits have a twofold effect: A world of talented individuals will never become professional athletes, and fans may...
New cohort named for Google Startups Accelerator
Google has announced the 8th cohort of its Google for Startups Accelerator Africa program, featuring 10 startups from Kenya, Nigeria, Rwanda and South Africa that were selected from nearly 1 000 applications. Since its inception in 2018, the Google for Startups...
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Westcon-Comstor is Check Point’s African Distributor 2020
Westcon-Comstor Sub-Saharan Africa has been awarded the Check Point African Distributor of the year for 2020. The announcement, made on 25 March 2021, follows the recent news that Westcon also clinched the accolade as EMEA distributor of the year (2020). With working...
Huawei enables industries with scenario-based solutions
Driven by the Covid-19 pandemic, digital transformation is speeding up across industries, and full cloud adoption will happen one to three years earlier than expected. This is the word from Ken Hu, Huawei's rotating chairman, speaking at the company's online...
Justice Accelerator calls on innovative southern African startups
The Hague Institute for Innovation of Law (HiiL) is calling on all game-changing justice startups that want to grow their social impact and business to participate in this year's HiiL Innovating Justice Challenge. Successful applicants will earn a place in the...
Netflix market cap jumped by $85bn in 2020
Netflix has seen its revenue and subscriber numbers surge in the last year, as the lockdowns left millions in need of daily entertainment in the comfort of their homes. After the company's Q4 2020 earnings revealed the streaming giant hit over 200 million subscribers...
New application architectures require dual approach
New application architectures such as Kubernetes and microservices have numerous benefits and can add significant value to a business. By Modeen Malick, principle systems engineer at Commvault While enterprise adoption is currently low, it is expected to increase...
CX should be at the heart of every B2B company’s digital drive
Most organisations today understand the need for digital transformation, with the imperative only having accelerated over the past year or so. Strategies that were previously meant for long-term implementation suddenly had to be rushed into place in order for...
Prepare for more political disturbances and violence ahead
Damages, disturbances and, ultimately, losses from riots, protests, vandalism or other forms of civil unrest are now among the main political risk exposure for companies, with the ongoing impact of the Covid-19 pandemic likely to drive further activity, according to...
Steps to achieving automation excellence
According to McKinsey & Company, the pandemic transformed business, forever. The speed at which organisations adopted digital and transformed technology accelerated by as much as seven years. Digital whiplash as companies leapt towards technologies that would...
Africa is looking to these AI technologies
It's widely accepted that artificial intelligence (AI) technologies will add trillions to global GDP in the next 20 years, making it the one of the world's most powerful technology trends on par with the disruption and opportunities being created by cloud computing...
Sandile Ntsele is new CFO for Liquid Intelligent Technologies SA
Liquid Intelligent Technologies has announced the appointment of Sandile Ntsele as chief financial officer (CFO) for its South Africa operations, effective 15 April 2021. Ntsele's most recent job was as CFO for MTN South Africa. He will oversee Liquid South Africa's...
Senior Business Analyst (Finance area) (CH1085) – Western Cape Kuils River
Our client, in the Payments and Lending industry, has an opening for a Senior Business Analyst. The Senior Business Analyst will be in charge of gathering the company's business requirements, assessing the impact of those changes, capturing, analysing and documenting...
Senior Full Stack .NET Developer (Afrikaans) (PTA)
ENVIRONMENT:A cutting-edge FinTech company based in Pretoria seeks the coding expertise of a Senior Full Stack .NET Developer who will join its team responsible for continuously developing improvements and features. You will design, develop, and maintain RESTful APIs...
Senior Full Stack .NET Developer (Afrikaans) (PTA) – Gauteng Menlo Park
ENVIRONMENT:A cutting-edge FinTech company based in Pretoria seeks the coding expertise of a Senior Full Stack .NET Developer who will join its team responsible for continuously developing improvements and features. You will design, develop, and maintain RESTful APIs...
Software Engineer
Senior Full Stack Engineer - IT Department Overview As part of our rapid expansion, we are seeking a Senior Full Stack Engineer to drive the delivery and lifecycle management of our software applications. This role is essential to translating complex business...
Software Engineer – Gauteng Waverley
Senior Full Stack Engineer - IT Department Overview As part of our rapid expansion, we are seeking a Senior Full Stack Engineer to drive the delivery and lifecycle management of our software applications. This role is essential to translating complex business...
Graduate – Information Technology at PnP
IntroductionGraduate 2025 - Launch Your Career With Us!Kickstart your IT career at one of South Africa's most iconic retailers! At Pick n Pay we are on the lookout for graduates with a passion for technology and innovation. Join us to work on impactful digital...
Graduate – Information Technology at PnP – Western Cape Cape Town
IntroductionGraduate 2025 - Launch Your Career With Us!Kickstart your IT career at one of South Africa's most iconic retailers! At Pick n Pay we are on the lookout for graduates with a passion for technology and innovation. Join us to work on impactful digital...
Business Analyst (GLR) at Parvana Recruitment
Client Details:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
Embedded Software Engineer
Join a pioneer in cutting-edge covert surveillance technology, where your expertise in embedded software will drive innovation in mission-critical systems. If you thrive on precision engineering and developing software that powers real-world hardware, this is your...
Business Analyst (GLR) at Parvana Recruitment
Client Details:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
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