Small e-commerce companies well-positioned to weather the slowdown
Brendon Williamson, chief security officer at DPO PayGate, looks at how SMEs in the e-commerce space can future proof their businesses in a climate of uncertainty. Talk of a looming global recession continues to impact emerging markets. And, as South Africa continues...
Instant EFT boosts e-commerce
Paying for online purchases is now easier than ever for South African consumers, thanks to the launch of Ozow Secure Payments, previously i-Pay Secure Payments. All shoppers need to be able to shop online is a bank account linked to their online banking profile. By...
Fast-changing online fraud landscape drives need to change
An estimated 34-million consumers will be purchasing online in South Africa in 2019 and businesses need to adapt if they are going to protect these transactions. This is the advice from Tim Collins, head of product at TransUnion Africa, who says: "The increased...
Bluegrass Digital helps Bloomable to bloom
Bloomable, formerly known as SA Florist, has partnered with digital transformation specialist Bluegrass Digital to support the growing ecommerce business with big ambitions. Bloomable is an online marketplace that connects people looking to buy fresh flowers and...
TFG personalises e-commerce with Oracle
TFG (The Foschini Group) has chosen Oracle to support its digital transformation strategy with the consolidation of 22 brands into one online marketplace. With close to 3 000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital platform and now...
Live chat not well used by SA’s etailers
ChatMarshal.com, an outsource live chat and chatbot agency has researched 1 000 online shops and e-commerce web sites in South Africa and found that 98% of consumer-facing websites don't use live chat, even when the benefits are obvious. David Marshall, founder and...
South African e-commerce hits its stride
Despite the lackluster macro-economic indicators, South African tenacity showed itself once again as retailers - especially smaller stores - cashed in on the online space over the Black Friday and Cyber Monday weekend says payment service provider, DPO PayGate. The...
The impact of hyper-availability on e-tailing
South African e-tailers are experiencing a surge in customers thanks to the convenience and pervasiveness of mobile devices supporting online shopping apps. Kate Mollett, regional manager for Africa South at Veeam With people expecting a seamless customer experience...
i-Pay kept going on Black Friday
Even though local retailers braced themselves for Black Friday, the onslaught on systems still resulted in all the major payment mechanisms buckling under the pressure. Instant EFT payment provider i-Pay remained available and stable while handling the resulting...
Black Friday safety advice
If you are getting ready to hunt for online deals this Black Friday, here are a few tips that will help you keep attackers away from your hard-earned money, says Carey van Vlaanderen, CEO at ESET South Africa Use a safe connection Not every internet connection is...
Black Friday shopping spree to lift local e-commerce
South Africa's e-commerce will once again get a major boost on Black Friday and Cyber Monday as consumers are increasingly becoming aware of the convenience of online shopping to avoid the long queues, says FNB. Last year, FNB processed an average of over 800 000 card...
Beat the Black Friday delivery blues
The biggest challenge on Black Friday isn't a system crash or a payment failure. It's the delivery problems that come after the purchases have been made. This year, courier companies are working closely with e-tailers to ensure that delivery expectations are met - but...