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AI ROI falls short for customer service

Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...

Record revenue for North American IT distribution

Technology distributors in the United States and Canada generated a record $28,9-illion in revenue in the third quarter of 2026 (3Q26), up 29,2% from $22,3-billion a year earlier, according to the IDC North America Monthly Distribution Tracker, powered by the Global...

Governance determines whether digital transformation succeeds

Ask organisations why digital transformation projects fail, and the answers are usually familiar. By Russell Thipha, chief solutions architect at Intellehub Budgets run out. Technology proves more complicated than expected. Users resist change. Legacy systems refuse...

Modern retail networks are secure, simple, and ready for what’s next

When a store’s point-of-sale (POS) system stalls during a holiday rush, the impact means longer lines, frustrated shoppers, and missed sales. Peak shopping periods test more than staffing and inventory, writes Miriam Kung, product marketing leader for Cisco Networking...

Data Scientist – Gauteng Pretoria CBD

The successful candidate will be responsible for the application of data science and advanced quantitative methods, which include machine learning, deep learning, artificial intelligence, predictive analytics to enable key strategic, tactical, and operational...

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Business Analyst at Reverside

Job Title: Business AnalystJob Summary:We are seeking a skilled and experienced Business Analyst to join our dynamic IT [Email Address Removed] Business Analyst will be responsible for understanding the business needs, processes, and challenges of the organization to...

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Senior Data Engineer (Architect)

Hybrid position6 Month contract that will be renewed RESPONSIBILITIES Creating data models that can be used to extract information from various sources and store it in a usable format.Lead the design, implementation, and successful delivery of large-scale, critical,...

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Data Architect – Gauteng Johannesburg

Looking for a data-driven adventure? Join South Africa's leading mobile network provider as a Data Architect! Your mission: Design and implement cutting-edge data solutions that power our mobile network. What's in it for you? Enjoy 24 days of annual leave, a hybrid...

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Infrastructure/Cloud Engineer at Reverside

Job Title: Infrastructure/Cloud EngineerJob Summary:We are seeking a skilled and experienced Infrastructure/Cloud Engineer to join our dynamic IT [Email Address Removed] Infrastructure/Cloud Engineer will be responsible for a deep understanding of cloud computing...

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Software Quality Engineer at Reverside

Job Title: Software Quality EngineerJob Summary:We are seeking a skilled and experienced Software Quality Engineer to join our dynamic IT [Email Address Removed] Software Quality Engineer will be responsible for designing and executing all manual and automated tests...

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Data Analyst at Reverside

Job Title: Data AnalystJob Summary:We are seeking a skilled and experienced Data Analyst to join our dynamic IT [Email Address Removed] Data Analyst will be responsible for conducting full lifecycle analysis, including requirements gathering, activities, and design....

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Data Analyst at Reverside – Gauteng Gauteng

Job Title: Data AnalystJob Summary:We are seeking a skilled and experienced Data Analyst to join our dynamic IT [Email Address Removed] Data Analyst will be responsible for conducting full lifecycle analysis, including requirements gathering, activities, and design....

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Project Manager at Reverside

Job Title: Project ManagerJob Summary:We are seeking a skilled and experienced Project Manager to join our dynamic IT [Email Address Removed] Project Manager will be responsible for leading and managing projects from initiation to completion, ensuring that all project...

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