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SA’s unemployment figure looks grim

South Africa saw an increase of 345 000 in the number of unemployed persons to 8,5-million according to the Quarterly Labour Force Survey (QLFS) – Q2: 2026 released today. During the period, there was a decrease of 16 000 in the number of employed persons to...

Women embrace AI and narrow the workplace gender gap

South African women are narrowing the artificial intelligence (AI) skills gap with their male counterparts. This is according to the Pnet Job Market Trends Report for August 2026, based on an analysis of 1,5-million jobseeker profiles. Men account for around two...

Chief supply chain officers unclear on AI investment returns

More than half (55%) of chief supply chain officers (CSCOs) are unclear on the return on investment (ROI) of their AI investments - even as 67% of supply chain digital investments are now allocated to AI, according to a survey by Gartner. To achieve clear and positive...

Cape Town among world’s top cities for remote work

The growing appeal of Cape Town for digital nomads and remote professionals has seen the city ranked among the world’s 50 best cities for remote work. The Mother City has secured 42nd place in the International Workplace Group (IWG) 2026 Work From Anywhere Index. The...
Customer service, support set for transformation

Customer service, support set for transformation

Generative AI, digital customer service, and conversational user interfaces (CUIs) will transform customer service and support by 2028, according to Gartner. "The common theme of these three technologies are their ability to streamline the customer journey and enable...

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WLAN market continues to boom

According to a report from Dell'Oro Group, H3C was the first major manufacturer to recognise revenues for commercially available, enterprise-class WiFi 7 Access Points (APs) as the overall Wireless LAN market grew to nearly $3-billion during the second quarter of...

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Healthy growth forecast for smart home appliances

The global smart home appliances market size is expected to reach $58,51-billion by 2030 and will expand further at a CAGR of 9,2% from 2023 to 2030, according to a new report by Grand View Research. The market growth is largely driven by factors such as growing...

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ChatGPT dominates LLM mentions on social media

In the dynamic landscape of artificial intelligence (AI) large language models (LLMs), OpenAI's ChatGPT has emerged as the frontrunner with an impressive 89,9% share of voice on platforms like Twitter and Reddit among the top seven LLMs so far in 2023, reveals...

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PMI ticks up in August

The seasonally adjusted Absa Purchasing Managers' Index (PMI) improved somewhat in August, rising by 2.4 points to 49.7 - just below the key 50-point mark. The increase in the headline PMI was driven by the business activity index, which jumped by almost 12 points to...

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AI association opens in Cape Town

The South African Artificial Intelligence Association (SAAIA), an industry body focused on promoting the advancement of responsible AI in South Africa, has launched in Cape Town, in partnership with Wesgro. SAAIA seeks to encourage stakeholders to adopt responsible AI...

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