Why AI voice agents are being met with open arms
For years, the South African contact centre industry has been building the foundations of digital customer service, writes Bruce von Maltitz, CEO of 1Stream. While the traditional automated systems that aided them have served us well, we have now reached a massive...
AI success hinges on strategy, skills and organisational maturity
Organisations rushing into artificial intelligence (AI) without a clear strategy and the right internal capability risk overpromising, underdelivering, and ultimately damaging their credibility in the market. According to Lebo Masola-Mnjama, talent manager at Dariel,...
Healthcare AI without infrastructure is digital load shedding
When a power grid cannot meet demand, the result is not a gradual decline, it’s instability. By Heny Adams, country manager at InterSystems South Africa Healthcare systems are now approaching a similar inflexion point with artificial intelligence. AI introduces new...
Africa’s opportunity amid global tech layoffs
From Silicon Valley to Europe’s boardrooms, tech executives are trimming headcount again. In contrast, across Africa, employers and governments face the dilemma of a digital skills shortage, writes Dr Jannie Zaaiman, secretary-general of Technology Information...
HR key to an AI-ready organisation
Artificial intelligence (AI) can create enormous advantages for organisations and has become an important competitive consideration. But during 2025, AI hype started showing cracks as many companies reported failed pilots and underwhelming results. Yet, the...
Rethinking antivirus in a modern security landscape
Antivirus has come a long way since its early signature-based roots, but even the most advanced versions cannot keep up with the speed and complexity of current cyber threats. By Ivaan Captieux, security consultant at Galix Attacks now bypass traditional controls...
Rethinking power for Africa’s data centres
Africa’s digital economy is scaling faster than its power systems. By Mourad Younis, cloud and services provider segment leader at Schneider Electric, Middle East & Africa Cloud regions, artificial intelligence (AI) workloads, fintech, health platforms and...
Automation Tester at Reverside
Reverside is a leading IT services provider delivering high-quality software development, automation, digital transformation, and systems support solutions. We partner with clients across industries to drive innovation, efficiency, and seamless user experiences. We...
Automation Tester at Reverside – Western Cape Cape Town
Reverside is a leading IT services provider delivering high-quality software development, automation, digital transformation, and systems support solutions. We partner with clients across industries to drive innovation, efficiency, and seamless user experiences. We...
QA Automation Tester at Reverside
Reverside is an established IT services provider focusing on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are always looking for skilled professionals to join our growing team and contribute to...
QA Automation Tester at Reverside – Gauteng Gauteng
Reverside is an established IT services provider focusing on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are always looking for skilled professionals to join our growing team and contribute to...
QA Automation Tester at Reverside
Reverside is an established IT services provider focusing on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are always looking for skilled professionals to join our growing team and contribute to...